Great job and finished must faster than expected
They provided excellent service and kept me up-to-date on the status of my vehicle daily. I highly recommend Collision Masters to ukanybody who wants their vehicle to the up most of experience knowledge and a
Vehicle was well taken care of. I didn't get updates as I thought I would but overall satisfied.
Issues such as:
Lack of overall communication
Not being kept updated on additional repairs needed
Not keeping new estimates date of completion
Stains on the interior when we received car
Very professional and efficient, would recommend highly to others.
You guys are awesome! This is like the 5th car I took there for repairs and you guys never disappoint me. Thank you for the job well done!
Outstanding customer service
Nice job and on time. I really appreciate it. Thank you so much.
Collision Masters is awesome. The staff is very friendly, understanding to your needs, and caring. This is my 2nd time having to use their service due to no fault of mines. My vehicle looks brand new again and I am grateful. Thank you Collision Masters!
Honest, straightforward, and forthcoming with the process and any contingency’s that may or may not occur. Very polite and friendly. Extremely welcoming atmosphere and you feel like you’ve been friends for decades. Then you see the quality of the work done which was and is top shelf quality. You can tell the standard for workmanship is conducted with a spirit of excellence. I am without any suggestions to improve any aspect of their business. All I can say is maintain what is already established.
****. truck was not completed on time with all parts on will require another trip to shop.
2. step bars were not tightened had to have tech retighten bolts.
3. found several spots on the doors that were not fixed. and door not aligned properly.
4. there were additional 400+ miles on the odometer from when it was dropped off 2 weeks prior.
Very friendly and accommodating. Made it work so that i didn’t need to get a rental (since it was only the tailgate needing to be fixed) I appreciate the communication and the fact that i was kept in the loop with the parts and the fix. Great service and support.
Although there was come confusion about when it would be ready, they went above and beyond to make my car look new.
Vehicle Make : Mitsubishi
Excellent customer service, always kept me informed during the entire process. True professionals and excellent body work!
Great team, great job. Car was fixed to perfection
This was the most professional place that I could find around here, from the business to the people.the moment I walked in the front door I noticed our USAA sticker on the front noting that they were a proud partner with them. The owner completed a very thorough review & write up on all of the repairs needed right in front of me, I did not feel as if they were trying to cheat the system . I just received my car back a few days later and it looks great, they even went as far as fixing extra scratches or blending in paint on other panels to make the car look like it was brand new! I highly recommend !!! Great job guys
Outstanding repair/service. Larry and the crew kept me informed throughout the process. Would recommend them for anyone that has any type of vehicle damage.
Job well done in a good manner time.