Vehicle Make : Volkswagen
Great job ????
Very professional and courteous.
The star have been very supportive throughout the process. This has been the same each time we have used Cushman on Washington Road. We have been involved in 4 accidents over the past 19 years and Cushman has been the only company we have or use when the need arises. Thank you for your professionalism, customer service and friendly attitude. Each time we were 100% pleased with the time it took to complete the repairs and repairs themself. You were also involved with the repairs of my father-in-laws repairs and once again, outstanding workmanship and professionalism. Thank you from a very satisfied customer.
I have been sold on Cushman body for for 9 years they have provided great service on 4 of my family vehicles.
Fantastic, smooth experience from start to finish. This was my second time using Cushman for repair due to accidents, and I will recommend them (Brandon Cushman) to all my friends. I won’t go anywhere else! Excellent service all around.
It seemed like a small dent was showing o n back bumper but he rewashed it, looked better but I still thought it was something underneath polish polish will stop watch
Over the past 17 years Cushman Paint and Body has been the one we turned to for help when we needed Body work performed on our cars. On every occasion we have been impressed by the outstanding customer-centric service rendered by each and every one working there. Brandon has always gone out of his way to accommodate us and our preferences. He consistently exceeds our expectations! The quality of the repair work has been superb. It has always been a pleasure to do business with Cushman Paint & Body.
Brandon and the repair crew were great. They did a fantastic job and my car looks good as new. Couldn't ask more from their customer service. I would definitely reccomend them.
Car looks and drives great. I am very pleased. You have my other car. For repair r right now
I was impressed with your attention to detail.
Car looked as good as the day I bought it! Thanks
Everything was taken care of quickly and professionally. There were ongoing updates and I always felt like I was a valued customer.
Very professional. I particularly liked the frequent updates. Courteous and friendly staff. Well done!
Vehicle Make : Volkswagen
Always amazing service!
Brandon continues to provide the most complete customer support and is the reason that I value and trust Cushman.
My van was hit by a Uhaul and the back window completely shattered, there was
A huge scratch on the side as well. When I picked up my van it looked brand new and clean. I didn’t see any damages. I highly recommend Cushman. Brooklyn and Brandon did an excellent job keeping me informed and paperwork being done.
Vehicle Make : Volkswagen
I am perfectly satisfied with the repair work done on my car. I was also very satisfied and pleased in my dealings/contact with Gerald Cushman and the Geico Adjuster, Joe Wilder. Both were very pleasant and professional. My dealings with two young women at the front desk, however were not the same. On Wednesday afternoon I was called by one of them to pick up my car. It was ready. I got there at the height of early evening traffic, during a torrential downpour. My car was not ready. I had been called and given incorrect information. Mistakes happen. I understand. I was not upset, however, the way I was treated by the young woman who took care of me (first desk inside the door), was extremely unnecessary and unacceptable. She was short, abrupt, and acted as if it was my error or my fault, not Cushman’s. It seemed that she and the other young woman at the 2nd desk were having some kind of disagreement. They were very obviously angry with each other, and I took the brunt of their anger. I even pleasantly said to her right after I got there and it was obvious there was a problem, “Take a deep breath.” She made no eye contact with me, ignored my supportive comment, and just stormed around the office, rifling through folders, paperwork, etc. This almost confrontational exchange was neither appropriate or professional! In such a position where customer service should be the #**** priority, there was no evidence of any! I couldn’t help but think, how sad they are both so young to be so miserable at their job. My suggestion would be that they both adjust their attitudes and become more customer friendly, (at least on the outside), or they change to another position where they are not representing the otherwise very friendly and accommodating Cushman’s repair service. When I returned yesterday to pick up the car for the 2nd time, I was taken care of by the young woman at the 2nd desk. Things weren’t much better then either. An attitude adjustment is sorely needed by both of these young women. They exhibited the maturity of two middle school girls!
Overall, I am very pleased with my repair and the way I was so cordially and efficiently treated when I dropped the car off. I was not at all happy with the way I was treated when I returned to get the car, either time!
Brandon and your staff were excellent!
Everyone was very courteous and completed vehicle quicker than expected