My wife And I brought in her vehicle which was an accident not her fault. Just a reminder scrapes on the carpet when I received it back on the trunk when you can clearly see that somebody wiped it off at it or did something to where the paint is down to the primer and that is not acceptable for us! Yes there was minor scuffs are literally not this bad! We have pics of the prior the neighbor and co workers as her hat the heck happened . Also the car spent all day in detail and yet when my wife got it back it was spots of wax all over it fingerprints and still dirty this is a very poor experience for us in prior customer for an after this experience we will not be bringing her vehicle back for work or any repairs ever again! I will also be contacting my insurance and the Better Business Bureau and it doesn’t get handled properly. As well they sent us a tracker to monitor our vehicle progress and the monitor
To top it off Orlando thought it was funny after he walked back iAs there was a woman I personally knew I was waiting to get her rental car after she just dropped hers off and she also told me that he was came in laughing something about my wife’s car
All was good except we realized last night the right turn signal bulb was not working. Will you fix the bulb??? Thanks.
Great service timely and extremely satisfied
Everything went smooth, I liked being updated and was treated very well.
Vehicle Make : Volkswagen
The job was well done and I am satisfied. However it was the wrong part and now the blind spot detection doesn't work. But overall I'm ok with it.
Very good service. Thanks for all your help and the good attention.
I've been buying my cars there for about 20 years now. I love most things about vinart.
You all did an amazing job on my Suzuki! I will only ever recommend you guys...I thankyou very very much! Superb job!
Friendly and prompt service. Couldn't ask for more.
The lack of communication and accountability was enough for me to never return. Larry needs to learn listening skills. I will be sure to let Geico know.
Vinart was great
Enterprise was late with the rental making me late for work
Travis did a nice job keeping me informed and answering any questions. Repairs were completed sooner than expected. Enterprise staff also were very accommodating and helpful.
I appreciate the guy coming out and telling me about all the repairs that were done to my car
Frank was very professional and informative. Keep me updated on the progress as did the online info.
Very pleasured with the repairs on my vehicle travis was very helpful & kept me updated on each step of the process thanks!!!
Vehicle Make : Mercedes Benz
Repair was not done right. We chose vinart specifically over thecone recommended by insurance, but job was not done correctly
The paint is not matchup the color