Thank you Jared **** and your team for making my car look beautiful again. I was updated regularly and everyone was so courteous!
Everyone was welcoming when I came in. The gentleman at the front desk was courteous. The lady who helped go over what was being done was thorough and explained everything so I understood what was going on. I like the text updates. The repair was finished ahead of the date I was given. Overall a great experience. Very professional and kind atmosphere.
Great job like last time.
My clicker was returned missing 2 pieces. Lady up front took it to the back to fix it once and it came apart, took it to the back a second time to fix and when given back to me it broke then the 3rd time she gave it back now key stayed stuck to the car. It’s not her fault nor anyone up front. This is whoever performed labor on my car or was in possession of my keys for 2 weeks who should be held responsible. Still don’t have my car.
Everyone that I spoke or dealt with were very helpful and friendly.
Great service, communication on point.
From the moment I stepped into the JH office until I drove off in my repaired vehicle I was treated as a guest and not a customer. Austin, Brittini, and Michelle treated me with respect and kept me up to date with concise and constant communication. The quality of repair was excellent and I would highly recommend JH.
I liked the communication via texts and phone calls.
Excellent service with excellent results. Would recommend to any in need of body work.
Love the up to date status updates via text. Only problem I had was that John Harris would not cover the extra 3 days of car rental when there was a week delay in getting started on body repairs and there were delays on their end with getting parts
I understand that the replacement glass couldn’t be ordered until side panel was replaced,, but 3 weeks without my van was a LONG time, with what appeared to be delays due to miscommunications with suppliers. New suppliers or better ordering methods may be needed to be more efficient repair service. The staff and communications were excellent!
You have a wonderful team. Very personable. Thank you for caring for my car repairs quickly and professionally.
The very best auto body team.experience was outstanding! Thanks for making the holidays easier. ??????Wishing all of you the greatest 2020 ever! Edy ????????????????????????
Quality of workmanship and timelines of repairs was excellent.
My wife and I so happy for the great team work on everyone’s part in addressing our car repairs. You guys have great caring team work. We love how you keeper us informed as work was going on. Also thank you all for your patience’s with us!
Great customer service and my car looked like it just came from the auto dealer brand new. Love it. Will recommend you guys to anyone who is in need of a car repair.
Everybody was very friendly and helpful! Car looks amazing, im very grateful and happy with my experience
I will recommend John Harris body shop to anyone needing repairs. I was given top notch service, treated with the upmost respect. They took care of everything so I didn't have to worry. They kept me updated with both a text and a personal call to let me know the status of the repair. They are very personal people. I will definitely recommend them to everyone and use them again myself if the need ever arrives. Thank you John Harris Team for taking care of what was a stressful experience and making it worry free for me!!! They work with Enterprise for a rental car was a plus....truly worry free!!! They handled it all !!! Thank you very much!!!
John Harris Body Shop took good care of me and made a potentially stressful situation into a smooth one. They kept me informed of my vehicles repair process, and helped me get my rental car.
Friendly staff. Quick and reliable service. I will definitely recommend!!