Always very detailed about service getting done. Provides excellent customer service I highly recommends John Harris to anyone needs service
I personally haven’t needed a lot of vehicle body repair. Hearing from other family & friends that have been in the need, I have never heard of their vehicle repairs completed days ahead of schedule along with the work looking excellent to the eye.
I’m posting this the same day I picked up my car, so I’m hoping there won’t be any issues with the repairs in the future. Thank You John Harris!!!
Good customer service and great work
I was very pleased with my service! Everyone was courteous and worked quickly to get everything started and completed. I was in and out on a very timely manner. I would recommend your body shop to everyone!
Great job, everything seems to be working great. I was kept fully updated on the process and felt they completed everything in very timely manner. Would recommend highly.
My vehicle was completed on time and cleaned when I received it back. I will definitely recommend this body shop to my friends and family.
The quality of the work was exceptional, as was the customer service. It’s so nice to be able take the car to one place and get all of the work (paint and clear bra). In one location.
This was my first time using JH Body Shop. The repair work was good; however, there was a malfunction done to my front passenger door lock. We concerns me is how no one noticed the loud clicking sound coming from the lock. When my LEXUS RX is placed in Drive, all four locks automatically lock. When I was preparing to leave the property and placed car in Drive, the malfunctioning lock was loud and obvious. Whomever moved my car from the repair bay to parking area, heard the sound. This should’ve been repaired by JH before I arrived to pick up car. Second concern is I expected an inspection before JH asked me to sign paperwork. I only received my keys AFTER I signed paperwork which is bad business practice. Customer and JH representative should jointly inspect repair with car key to identify any abnormalities before paperwork is introduced. If so, I would’ve noticed my lock issue and delayed signing paperwork until I was satisfied. JH did promptly repair the lock once I bought to their attention. They were polite and responsive but I had to wait for the repair which caused an appointment delay. Thank you.
Great job on the repairs and completed a day earlier than expected.
I would like to speak with Nate as soon as possible. Please call me at 238-2947.
The work was finished very quickly and they did an excellent job. Everybody there was very helpful and very friendly! Would definitely recommend John Harris to anybody.
Everything was well taken care of and clean. Staff was friendly and welcoming.
Vehicle Make : VOLKSWAGEN
The completion date change from 5 Dec to 10 Dec which I could understand but on the date scheduled for pick up i called the body shop because i never received updates status and i was informed that there were a part that was ordered incorrectly and that delayed the work **** more day.
Today, 11 Dec again no one called to let me know the status and i had to physically go to get the status but the secretary needed additional time to complete my paperwork. Hour later I returned to get the car and no one did a vehicle inspection with me. When I inspected the vehicle the repaired area paint did not match the the rest of the car. Even more, they gave me the car still with the check engine light on. I am very dissatisfied.
Staff was very helpful and nice. Having my car ready well before estimated time was a HUGE plus!!! Many thanks to everyone involved getting me back in my car!
I'm happy with the work done on my car.
Work and people were excellent.
We really appreciate the customer service. The texts and calls were great keeping us informed. And then the car was ready before it was expected. And the workmanship was awesome. Thank you very much for doing a wonderful job on our car.