Excellent work. Everything went smoothly and staff were great.
You guys did a great job on getting the job done in a timely manner and right on your word keep up the good work
I was very happy with how polite and helpful Shannon was. He explained everything and I was. Dry pleased with the service and the good job done on my truck.
I'm truly satisfied with the great job your company did with my car I like the text updates I think that was a great communication tool thanks again for a job well done
The car looks great and it only took 2 or 3 days to fix.
Shannon took great care of my vehicle, and made sure everything was done right and on time.
My contact with Kendrick was outstanding. Mr Maness made my experience one of ease and comfort.
T J Pearson
I was not happy with the way the car was presented back to me. I had to return as soon as I left because the blinker did not work. There were scratches all over my trunk. There is still sticky tape residue on my car where it was taped up to be painted i am guessing. There was dust and dirty trash scraps left inside the car and tbe outside was filthy. I also had much more gas in my vehicle, although i did not check my mileage before I left it. I was so disappointed because I have done business with Kendrick before and i was greatly satisfied. The customer service with Ms Lila was awesome. She did have the blinker repaired and they buffed out most of the scratches. I am just at a loss as to why the repair quality changed. It was very disappointing to have my car returned dirty and in the condition that it is in. I will still have to take it and have it detailed and get them to try and remove the tape residue... I have faith that this company is still a good business. I just feel like it was a bad experience this time around. Thank you. Alicia P
Very professional and personal kept me updated . I would recommend them anytime
I have a always used Kendrick and have never been disappointed with their work. Very professional and I highly recommend them to anyone
My car was also cleaned.
I was well pleased.
Vehicle Make : Volkswagen
One problem....inside trunk release on driver side door no longer works
Thanks for keeping me updated on progress
Exceptional and I had to travel to Aiken SC because of demand at kendricks. I'm speechless for them making my transportation available quickly.
Thanks Team Kendricks Of Aiken
They made the experience so easy and I'm appreciate their help.
You never know what's going on in someone's life and being kind and doing our best job can mean more than you know.
I just lost my brother after helping him through 16yrs of Parkinson's disease and his wife has Alzheimer's. My car was hit right after his service. We are new to the area so when I came home went to Kendrick's I felt finally someone was lifting some stress from me. They didn't know, they just did what they always do and for me it was like family helping me. Thanks to all of you.
Nowadays, I am all too frequently underwhelmed by the service and workmanship provided by so many businesses. Kendrick's Paint & Body, however, is a noteworthy exception to this trend. The quality of workmanship was nothing less than superb, and I am extraordinarily pleased with both the work and the quality of service I just received. I've already recommended Kendrick's Paint & Body to family, friends, and associates should the need for such work/repairs arise. Many thanks for a job well done!
The completed work on my car is awesome and I would definitely recommend Kendrick's! I was unable to secure a ride after dropping my car off but the staff was so friendly and accommodating and did not hesitate to get me home. I'm truly a satisfied customer.
The associate that assisted me throughout the process was friendly, informative, and very helpful. The whole staff were a pleasure during the whole experience!
Great Job on my car repair
1ST time using Kendricks and repairs look great. Was great to get updates about the progress along the way. Very friendly and eager to handle all questions.
Not only was the repair done beautifully, but my car looked brand new inside and out. Everyone I dealt with was so very nice to me and extremely professional.
Text updates were very helpful
All were helpful and friendly and professional.
Thank you for your service.
The experience could not have been better. You kept me updated and assured me it would be a job well done. You could really know great customer satisfaction and took care of a stressful situation. Again I appreciate everything.
Great job! Completed as promised.
Great service. Stands behind word and product. Car was completed a week ahead of time. Awesome!
Great service and always kept abreast as to what was going on with my car. Would recommend to others
Always great work. Excellent service. Very helpful workers
The car was not ready when promised and when I finally came to pick it up 3 dash lights were on and the steering wheel was crooked and I had to wait a little longer for it to be fixed. Luckily the guys brought it right in and took care of it immediately while I waited.
Excellent service. Made me feel very comfortable.
Vehicle Make : Volkswagen
Looks good professional service
Great work over all. Only comments for improvement would be to extend hours of operation. Most of us work Monday-Friday 9-5 and leaves a small window for drop-off or pick-up. My truck is in perfect condition however.
I will be returning to have scratches on my front bumper repaired, damage that occurred while having my hood repainted.
The staff was very friendly and I was happy with the car repair.
Quality controls not implemented to ensure repairs completed. The truck had underpinning not bolted back as original, light and wire left hanging under truck rather than re-installed. Not big issues, all parts replacement and painting were well done.
As always, they are proficient and courteous
I appreciated the on-time quality work performance. Special thanks to Shannon for superb management and customer support.
Very good service, couldn't have been better
Great communication. Very friendly staff. Even cleaned my car inside and out which was not expected.
The quality of the work Kendrick provided can not be faulted. However, I wish they had kept me better informed of the progress of the work. The expected 3-day job took 5 days. Kendrick never called to let me know about the delay. A simple phone call on the third day would have been appreciated.
Great experience! Shannon and team are fantastic. My car is like new. I will highly recommend Kendrick's to all my friends.
I was very impressed. Friendly, helpful service and quick turnaround.
Professional customer service and exceptional quality work to repair my car.
Thank you for finishing it early.
Vehicle Make : Mitsubishi
A pleasure to do business with! Thank you!!!
I found the team very helpful. When I forgot to take certain items from my car they got them for me and left them at reception. I was kept in the loop at all times. I would have no hesitation in recommending Kendrick to friends.
Awesome job! Wonderful service! Thank you!
The car looks fantastic! Cannot even tell
There was any damage. They even cleaned
The inside for me. Thank you! Very nice
The car looks great. Completion was as scheduled.
Car looks new again and they freshened up inside also great job ????
Good work. Would recommend.
Professional staff, Quality repair work, Completed on time, and kept me informed throughout the repair process. I would highly recommend Kendrick's.!
They were all very nice and helpful from start to finish. I was always kept in the loop throughout the entire process. I felt that if I had any questions or concerns it would have been no problem to call and felt satisfied they would have assisted with the best! Truly satisfied with their work and would request them in the future and refer them to anyone!
First class work and I really appreciated the email updates on the progress. A 10 all around.
We could not be happier! Fantastic turnaround, excellent work, kind and courteous staff. The coffee and water in the waiting area is a nice touch. The car was done quickly and in immaculate condition, fully detailed, beautifully done. We hope we aren't in any accidents in the future, but I'd we do, we're going to request to see you guys!
Happy Holidays and Merry Christmas!
My car was repaired correctly, on budget, and on time.
They returned the car in timely fashion and every thing looks terrific.
Pleasant experience from beginning to end! Repairs done correctly. Thank you!
Bad experience with the car made much better by your team. Give them a 10.
Everyone is so friendly! I can't believe how so many people made sure my husband was able to get our truck back due to him not having a ride. Our truck hasn't looked as good as it does since the day we drove it off the lot! Thanks everyone!
Very pleased with the work that was done and my interactions with the staff
Customer service excellent and repair work awesome!!!!!!!
Vehicle Make : Volkswagen
Super job, folks. Everything back together, the doors and windows function and even sound correct. Paint match very very good. I will see how it ages. The only thing I found (and I am very fussy, having restored several cars) was several dust nibs that had to be polished out. And when I got the car home, I found some over-spray on the front passenger window - tried lacquer thinner, and could not cut it. Any suggestions? Car is back at Clemson.
Outstanding customer service
You were very good about keeping me informed of the status of my car. I was very pleased with all of your service.
I appreciate that Kendrick made the whole process stress free and they repaired my car in a timely manner. The car looks great, thank you!
CAr was due to be completed on Friday and had to wait until Monday to pick up. After picking up and taking home I found very poor workmanship and took it back on Wednesday. On Wed, I was told to bring it back in on Thursday (tomorrow) and they would fix the obvious issues. They did agree to pay for a rental during this time, but the delays and shoddy workmanship created a pretty poor customer experience and I chose Kendrick because of the good customer experience I had in the past. Disappointed this time
When car was on schedule, e-mail updates. When things went out of whack, no information.
Very professional and courteous
Good work and the staff worked hard to keep me happy. Well done.
Brought it back for some issues w paint and side and trunk panel fit.
Service was great although the length of time for such minor repairs was too long.
The car looks good as new!
Thank you for making this a painless, fast and fast experience. Truly a professional company and I would recommend your services to anyone looking for body repair for their vehicle. Thank you
Exceptional service and quality work.
Thank you for the care and attention to detail you displayed. The car looks brand new.
Thank you for making this process so easy.
Thank you for your warm and professional service.
Excellent customer service and quality body work
If I need more repair I will return
Courteous and professional
Thanks for getting my car back in shape! :)
Excellent customer service and in quality of work. Would do business with Kendrick's again.
I appreciated the text messaging to communicate status updates during the repair process. My car was repaired 'good as new' and I am pleased with the work performed.
It look real good so far I am glad I bought it to you all
The service was excellent. You completed the repair on time and having the rental car service to deliver the car at your business is fantastic. No hassle Thank you
Thanks so much. Looks great. Impressed it was done so quickly. God bless
Well done. I like the notifications and the partnership with enterprise. Don't like being in a collision but if I am ill come back to you.
Excellent repair and delivered on time.
Great service Wouk turn around on the vehicle repair . Many thanks for the great service????????
Kendricks is the BEST!!! From start to finish they were friendly, competent, efficient, competent, informative, and helpful. Tonya in the office is just marvelous. What a great experience!!
A prompt and thorough job as I've come to expect. Thanks
The best I have experienced in over 35 years.
We got our truck repaired quickly!
Thank you so much for doing such a great job!
Superior job and courtesy. Thanks
Excellent Job!! I'm very happy.