The car was not ready when promised and when I finally came to pick it up 3 dash lights were on and the steering wheel was crooked and I had to wait a little longer for it to be fixed. Luckily the guys brought it right in and took care of it immediately while I waited.
Excellent service. Made me feel very comfortable.
Vehicle Make : Volkswagen
Looks good professional service
Great work over all. Only comments for improvement would be to extend hours of operation. Most of us work Monday-Friday 9-5 and leaves a small window for drop-off or pick-up. My truck is in perfect condition however.
I will be returning to have scratches on my front bumper repaired, damage that occurred while having my hood repainted.
The staff was very friendly and I was happy with the car repair.
Quality controls not implemented to ensure repairs completed. The truck had underpinning not bolted back as original, light and wire left hanging under truck rather than re-installed. Not big issues, all parts replacement and painting were well done.
As always, they are proficient and courteous
I appreciated the on-time quality work performance. Special thanks to Shannon for superb management and customer support.
Very good service, couldn't have been better
Great communication. Very friendly staff. Even cleaned my car inside and out which was not expected.
The quality of the work Kendrick provided can not be faulted. However, I wish they had kept me better informed of the progress of the work. The expected 3-day job took 5 days. Kendrick never called to let me know about the delay. A simple phone call on the third day would have been appreciated.
Great experience! Shannon and team are fantastic. My car is like new. I will highly recommend Kendrick's to all my friends.
I was very impressed. Friendly, helpful service and quick turnaround.
Professional customer service and exceptional quality work to repair my car.
Thank you for finishing it early.
Vehicle Make : Mitsubishi
A pleasure to do business with! Thank you!!!
I found the team very helpful. When I forgot to take certain items from my car they got them for me and left them at reception. I was kept in the loop at all times. I would have no hesitation in recommending Kendrick to friends.
Awesome job! Wonderful service! Thank you!
The car looks fantastic! Cannot even tell
There was any damage. They even cleaned
The inside for me. Thank you! Very nice
The car looks great. Completion was as scheduled.
Car looks new again and they freshened up inside also great job ????
Good work. Would recommend.
Professional staff, Quality repair work, Completed on time, and kept me informed throughout the repair process. I would highly recommend Kendrick's.!
They were all very nice and helpful from start to finish. I was always kept in the loop throughout the entire process. I felt that if I had any questions or concerns it would have been no problem to call and felt satisfied they would have assisted with the best! Truly satisfied with their work and would request them in the future and refer them to anyone!
First class work and I really appreciated the email updates on the progress. A 10 all around.
We could not be happier! Fantastic turnaround, excellent work, kind and courteous staff. The coffee and water in the waiting area is a nice touch. The car was done quickly and in immaculate condition, fully detailed, beautifully done. We hope we aren't in any accidents in the future, but I'd we do, we're going to request to see you guys!
Happy Holidays and Merry Christmas!
My car was repaired correctly, on budget, and on time.
They returned the car in timely fashion and every thing looks terrific.
Pleasant experience from beginning to end! Repairs done correctly. Thank you!
Bad experience with the car made much better by your team. Give them a 10.
Everyone is so friendly! I can't believe how so many people made sure my husband was able to get our truck back due to him not having a ride. Our truck hasn't looked as good as it does since the day we drove it off the lot! Thanks everyone!
Very pleased with the work that was done and my interactions with the staff
Customer service excellent and repair work awesome!!!!!!!
Vehicle Make : Volkswagen
Super job, folks. Everything back together, the doors and windows function and even sound correct. Paint match very very good. I will see how it ages. The only thing I found (and I am very fussy, having restored several cars) was several dust nibs that had to be polished out. And when I got the car home, I found some over-spray on the front passenger window - tried lacquer thinner, and could not cut it. Any suggestions? Car is back at Clemson.
Outstanding customer service
You were very good about keeping me informed of the status of my car. I was very pleased with all of your service.
I appreciate that Kendrick made the whole process stress free and they repaired my car in a timely manner. The car looks great, thank you!
CAr was due to be completed on Friday and had to wait until Monday to pick up. After picking up and taking home I found very poor workmanship and took it back on Wednesday. On Wed, I was told to bring it back in on Thursday (tomorrow) and they would fix the obvious issues. They did agree to pay for a rental during this time, but the delays and shoddy workmanship created a pretty poor customer experience and I chose Kendrick because of the good customer experience I had in the past. Disappointed this time
When car was on schedule, e-mail updates. When things went out of whack, no information.
Very professional and courteous
Good work and the staff worked hard to keep me happy. Well done.
Brought it back for some issues w paint and side and trunk panel fit.
Service was great although the length of time for such minor repairs was too long.
The car looks good as new!
Thank you for making this a painless, fast and fast experience. Truly a professional company and I would recommend your services to anyone looking for body repair for their vehicle. Thank you
Exceptional service and quality work.
Thank you for the care and attention to detail you displayed. The car looks brand new.
Thank you for making this process so easy.
Thank you for your warm and professional service.
Excellent customer service and quality body work
If I need more repair I will return
Courteous and professional
Thanks for getting my car back in shape! :)
Excellent customer service and in quality of work. Would do business with Kendrick's again.
I appreciated the text messaging to communicate status updates during the repair process. My car was repaired 'good as new' and I am pleased with the work performed.
It look real good so far I am glad I bought it to you all
The service was excellent. You completed the repair on time and having the rental car service to deliver the car at your business is fantastic. No hassle Thank you
Thanks so much. Looks great. Impressed it was done so quickly. God bless
Well done. I like the notifications and the partnership with enterprise. Don't like being in a collision but if I am ill come back to you.
Excellent repair and delivered on time.
Great service Wouk turn around on the vehicle repair . Many thanks for the great service????????
Kendricks is the BEST!!! From start to finish they were friendly, competent, efficient, competent, informative, and helpful. Tonya in the office is just marvelous. What a great experience!!
A prompt and thorough job as I've come to expect. Thanks
The best I have experienced in over 35 years.
We got our truck repaired quickly!
Thank you so much for doing such a great job!
Superior job and courtesy. Thanks
Excellent Job!! I'm very happy.