Body Shop

Real Reviews From Verified Customers

Penny C.
Vehicle Make : Acura
4 out of 5
Estimate was accurate, with minimal changes - email updates were very important, and several calls from Leo to give feedback helped proved clarity and understanding of the process. More importantly the car wa# ready when promised. Thank you! Overall very good experience.
Robert B.
Vehicle Make : Lexus
5 out of 5
Very organized and professional.
Art V.
Vehicle Make : Infiniti
5 out of 5
Really appreciated the frequent communication via text to let us know the status of the repair. The staff exemplify the meaning of good customer service by their professionalism, friendliness, referring to me by my name, responsiveness, making sure we had a chance to check out the work done before driving off of the lot, and giving us a chance to ask questions. I would like to give a particular shout-out to Fred Williams and Sheryl who are the two I had direct face-to-face contact with.
Edward T.
Vehicle Make : Jeep
4 out of 5
They are just the best
Linda F.
Vehicle Make : Mercedes
5 out of 5
Everyone was very gracious and kind. Car looks beautiful!!!
Bryan S.
Vehicle Make : Toyota
5 out of 5
Thanks to Fred for the communication during the process.
**** Q.
Vehicle Make : Lexus
4 out of 5
I think the email updates are an important part of the service.
Lisa H.
Vehicle Make : Mercedes
4 out of 5
My car looked great. I just wished someone came out with me to go over the repairs.
Marie-claude R.
Vehicle Make : Honda
5 out of 5
Great job
Brandon B.
Vehicle Make : Hyundai
1 out of 5
Stated previously in first survey
Elaine F.
Vehicle Make : Toyota
5 out of 5
Well done
Kevin M.
Vehicle Make : Hyundai
5 out of 5
It was done quickly efficiently cost effective
Erica P.
Vehicle Make : Subaru
5 out of 5
Friendly staff, fast work!
Annapolis Yacht.
Vehicle Make : Ford
5 out of 5
Yes good work done fast thank you
Victoria K.
Vehicle Make : Dodge
5 out of 5
You are a well managed auto body shop.
Michael E.
Vehicle Make : Ford
5 out of 5
I liked the fact you could take my vehicle right away and by getting it done ahead of schedule, you saved me on the car rental. Thanks. Mike Elliott
John L.
Vehicle Make : Nissan
5 out of 5
Car looks great!!!
Jerray S.
Vehicle Make : Lexus
5 out of 5
The service is always outstanding at Severn Auto Body. I am always treated nice. Thanks again.
Phlillp D.
Vehicle Make : Honda
5 out of 5
Everyone with whom I spoke at Severn Auto was more than friendly, professional, and effective. Go Severn River Rugby!
Chris B.
Vehicle Make : Subaru
4 out of 5
This was the second time this vehicle had collision damage fixed at SAB and the second time that the car was incorrectly repaired when I came to pick it up. Missing license plate, color not matching, misaligned hood. I've learned NOT to turn in the rental car until I inspect the repair work first. Next time we need to consider other shops.


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