The body work was exceptional and worth the wait.
My car was kept for 4 weeks my experience was terrible
I appreciate the text updates
I was satisfied with your work and my be back for future work.
It was great getting email alerts on my vehicle's progress.
The fix on my vehicle took two days longer than originally scheduled. I just picked up my car at 7:51 on Friday 23 march. The muffler still has a hole and is excessively loud and the airbag light is still on. Both were caused by the accident and were supposed to be fixed. I now have to bring the car back Monday to figure this out.
Ashley did a great job of handling the repair and setting up a rental. The work looks great on the car!
Everyone was very professional had repairs finished at projected time. Very pleased with service
I found Kendrick to be honest, professionals and they do a great work. Thay will always be my first choice for outo body work.
Right to the point service
Thank you for your great customer service. Looking forward to doing business in the future.
Will highly recommend Kendrick's Paint and Body team experience to every one I know in need of vehicle repairs . Thank You !
Excellent and friendly service. It didn't take as long as I had anticipated. That meant I was without a car less than I had planned. Car was clean and looked very good when picked up.
They did an excellent job. Couldn't tell the car had been damaged. The bumper looked like new
Great customer service. I was always aware of the status of my vehicle.
Great Job , very satisfied !
Yal were very professional and I could not have asked for nicer staff to help me and will refer anyone who needs their vehicle repairs from an unfortunate wreck. Scale of ****-10, I give this company a 12. Thank you for all you did to make this an easy way, as for it is my first accident. God bless, Joy ****
I didn't like the fact I was getting told my car would be done this and that day and then finding out it wasn't .
Very pleased with customer service and the work done on the car Thank every one that was involved
Good work, but I would like a more realistic idea of when the work will be fonishd Don't tell me two days for a repair if it's going to take a week.
I'm very pleased with the service and the paint job on my car is beautiful. I will always use Kendrick!
You have done repairs for me in the past and this time you continued to meet the high standards of quality that I had become to expect and appreciate. Thank you all for a job well done.
overall, I'll say that the repair job to my car was excellent but what you lack in is customer service. Employees were rude. I understand that when dealing with insurance that you have your limits but at the end what brings customers into the door is great customer service. Would I return to you guys for future work? Maybe. My gut says to pick another body shop.
It took entirely too long to have my car fixed. And I did not receive updates on my car as it was being fixed for an entire month. I do appreciate Ashley offering to fix the minor scratches in the paint at a later date without charge. Everyone was very friendly at the pick up of my vehicle.
Repair time kept changing.
All staff employees were very courtesy, prompt and friendly . The job completion
Was expedient and great work! Thanks
The staff were helpful and a VERY pleasant environment! Keep up the Great work y'all!!
All of the service employees were great.
Even the Enterprise employees we're great.
The gentleman name Roc,was a great help. Thank you all, so much.
Thank you for making my car look brand new!! I also appreciated the carwash and cleaning inside, what a pleasant surprise! The customer service was fantastic and there is no doubt I would come back if ever needed to (although I hope I won't need to!) thank you
Patrick and Chris where awesome in keeping me in the loop. Total professionalism.
They always do a great job.
Excellent customer service and actual work service!
Very pleased. Very satisfied. Very professional staff.
Excellent service...completed earlier than expected. Your service representative Shannon is the best. I will refer my friends! Thanks for making a bad accident experience positive. I told USAA you were the best.
I feel like they took care of everything and made it such a pleasant experience! Felt like I was a valued customers even though insurance (not even my insurance) was covering the bill!! I will be back for any personal needs!!
A superb job by super people.
Great job very professional!
I had to take my SUV to you guys 3 times in the past year and the work has always been great quality. Thanks for your work!
Vehicle Make : Volkswagen
I trust Kendricks so much so that I sent my car my car to the shop, went to an appointment before going to the shop to make arrangements. You have always done a good job for me. Everyone is friendly and professional and took care of my needs.
Outstanding customer service from the start of my claim till the finish. The staff was incredibly helpful and nice, keeping me in the loop of my repair every step as they worked on it. My truck was finished a lot faster than expected and the quality of the repair looked like they had been working on it for weeks. I appreciate all the help Shannon and team!
thanks again for everything guys!
Overall I gave five stars to Kendrick Paint & Body for job well done, the team is professional and takes care of customer's need. The area for future improvement is working with vendors to get parts to shop in a timely manner.
My car looks great and the time it took to repair it was phenomenon ( less then 5 days). Customer service was top of the line even with Enterprise car rental. Thanks Kendricks your work and kindness has been shared. Frances Kidd
Took longer than expected, but looks brand new. Will definitely use them in the future if needed.
The staff was great, Always very friendly and super helpful. The text messaging service was very convenient and kept me in the loop on what was going on with my car every step of the way. Thanks, Kendrick Paint and Body.
The staff were all extremely helpful and professional. I was provided updates throughout the repair process on my vehicle and Kendrick's actually completed the process 10 days ahead of the estimated completion date! There was no hassle and they worked seamlessly with Enterprise rental (conveniently located in their Wheeler Rd office!) and my insurance company. My husband and I will recommend them without hesitation!
Excellent job, completely satisfied. Repairs completed ahead of schedule.
Keep up the good work and professionalism. Thank you very much.
Kendrick did a wonderful job on my car I received daily updates letting me know how my car was progressing. I highly recommend Kendrick's for all your repair needs.
Excellent customer service
And a high five!!!
Everything was great but my bumper is still coming off where it was when I took it in. And the hole underneath on the undercarriage I thought was going to be repaired was not. Would love to get that fixed.
I appreciate the prompt attention given my car.Thank you.
Repair looked good. Completed as promised.
The additional care given in cleaning my vehicle after its repair was greatly appreciated.
The repairs took longer than I expected.
They were quick and professional.
I loved the service . Friendly people that did a good job on time. Glad you have rental service available on the premises, so convenient. Friendly service there also.Thank you.
The repairs came back great. The only thing that could use a little work is the communication. I never received any updates on my vehicle like promised even after filling out the "contact us" form online I never received calls. I was also told that if additional damage was found that in like be notified. I wasn't. My insurance adjuster just so happened to call me one day and asked me did I know additional damage was found and she told me the break down. When I would call to speak with a certain person that was handling my vehicle repairs my calls would never be returned. I'm still satisfied with the work, but this was the only downside I had. Overall great job.
I just wanted to say thank you for doing such a great job and the professional service I received.
Thanks for your hard work! It is appreciated
Right now it's looking that job is well done.
Shannon at kendricks paint and body on wheeler road went above and beyond to help me with my needs and any questions I had. He made my experience hassle free and stress free, I couldn't be more happier with such great service. Thank you!!
Kendrick did an outstanding job as always. They are the only shop in town we just to make our cars just like new.
We are ALLSTATE customers.Debra T
It was the best experience. The appraiser was the best. I will never use anyone except him and Kendricks. Super
As always very knowledgeable, committed, professional and courteous. Would definitely recommend. 100% customer satisfaction.
Shannon Maness and his team at Kendricks paint and body on wheeler Rd are the BEST. I'm always pleased and satisfied with the great work and constant feed back on repairs. Always keeping me posted is what I love best. I felt like a kid in a candy stored waiting for the best treat of all. The return of my Dodge Journey 2009. Thanks for everything team!
Love Joel C
I had an awesome experience with Kendricks. Shannon Maness was very professional and kept me updated on the status of my service. I would definitely recommend. 5 stars!!!!
My truck looks great and all the staff were great. I hope I won't need you again but if I do I'll be back.. Thanks again, Lynn
Everything and more was great. Including cleaness
Everything was done in a timely manner and I was consistently updated regarding the repairs. The staff was friendly and helpful. I would definitely recommend Kendrick to my friends and family.
Outstanding service. I will recommend Kendricks to everybody for paint and body work.
Jan was extremely kind and helpful. She gave me regular updates about the progress of my vehicle. Jan made sure to thoroughly answer any questions that I had, which made the entire process go much smoother. I would recommend Kendrick Paint and Body to other customers in the future!
Competent professionals throughout. I hate to say I'll be back. Thanks again.
Jan Brinkman is absolutely amazing at her job! Not only did she answer all my questions and keep me up to date every step of the way; but she genuinely made me feel like she cared about my car as much I did!! As long as people like Jan work at Kendrick's I will always recommended it!
To date all work seems very appropriate.
Jan was a great representative. She explained everything I needed clarity on and provided exceptional customer service qualities. I will definitely recommend this company to my family and friends.
Quick and friendly service. Thank you!
Customer service was awesome!!! Jan kept me up to date on the progress of my car and made sure I had everything I needed.
The USAA representative was "Very professional and Knowledgeable! I received calls daily about the status of my car! I would recommend Kendrick Body and Paint to all my friends and family!
Jan kept us informed with the repairs. Everything came out excellent.
Great customer service 10 in my book
The USAA representative was extremely great. She has always provide great service. I consider her a good friend and truly feel welcomed when I have to get work done on my vehicles at Kendrick's. I know the highest rating I can give is ten (10), but if I could she would give her a twenty plus.
Mrs.jan is awesome very professional .any problems in the future with my car I will come only to kendricks ...thanks to mrs.jan.
Thanks for the great work.
It was very well repaired and I appreciate their professionalism. Also it was repaired very quickly
I really appreciate how professional the staff was and how well informed I was on the status of my vehicle. The best service I have ever had! Thanks!
Exceeded my expectations. Finished the work 10 days earlier than the promised date. I believe that Kendrick exemplifies the utmost in customer satisfaction. I will definitely recommend them to friend I would definitely do business with Kendrick body shop again
I will always use Kendrick for my services needs.They have the best customer service I have ever encounter. Jan lived up to her word and kept me informed by a called even if I gotten a email or text.
Very quick, professional and nice. Most car shops you go to, the employees are angry and rude, but at Kendrick's everyone seemed to be happy and want to be there.
Great customer service at every level. Wouldn't go anywhere else
Thank you for caring about the customer.