Car is never ready on expected date.
After getting there to the vehicle that I was told was complete to find that it was not back to factory standards. I also do not appreciate the fact that my original quote was not used and was changed to a different shops quote. Yes, I was aware that there was a possibility of a price increase due to things not seen but to jump 1400 no way. Then when I asked about it I was told some mess. I truly hope that my vehicle gets fixed properly.
everything was great, they kept me up to date on the car and it came out looking great! this has to be one of the best shops in the area great job all around!!!
Very Satisfied with Repairs as well as customer service.
Keep up the Professional Work
Vehicle Make : Volkswagen
The body work is great. Just wish the transmission would have been checked as requested. It is still doing the jumping at take off every so often and never did that before being hit.
The greatest customer service! They keeped me updated via text message, so convenient. My car looks great and had I it back in no time! I will definitely refer all my friends.
My blinker didn’t work when I picked my vehicle up
Great staff, outstanding service and the best body shop in Augusta! I am a very satisfied customer and will recommend them to anyone looking for a professional job!
Tina was awesome- great communication. Vehicle looks new - great worksmanship
The staff was very polite and professional such a great team
Tina, the estimator was awesome to work with and I am a big fan of Kendrick Paint and Body company. I like the texting updates that are sent out too.
appreciate the daily feedback.
Love the updates ...great service ??
A job well done, very satisfied thanks.
Not at all satisfied with the new replaced area of my car it was not at all blended to look of the same. Thanks for leaving my car out in the humidity now I have a cracked windshield. Will not be coming back to this establishment, it seems as if this Kendrick's is not affiliated at all with the Broad st. Location are the Kendrick's that have been in my hometown forever.
Thanks for the fast work and great correspondence. Well done!
Employees were polite and explained how the
Insurance company would handle the repair estimate
I appreciate the texts that kept us informed
Car wasn’t ready when stated which is understandable. Had to call to check on the status of my car on the day (04/27) it was supposed to have been ready. Just to be told that it would be ready the following Monday 04/30. Passenger headlight was replaced and of course the driver side is dull. A suggestion to restore driver side headlight to look somewhat new at my expense was never mention. Which would give a better appearance. Black marks was on passenger headrest. Had to clean off. Chrome piece at the bottom of passenger door (outside) isn’t sturdy and sticking out. HID light bulb under driver seat is out on the floor. No clue why anyone would bother my seats. After paying, a receptionist walked me out to my car and not once explained what was done to my car or if I had x amount of days to bring the car back in if anything wasn’t right. Stated to the receptionist that I wanted a price quote for hood and restore driver headlight. Have yet to receive a call with a price quote. Not to mention my car sat for a couple of days for an estimate and even then I had to call to check on. Thanks!