The only complaint I have is the multiple text messages which I found confusing with so many completion dates.. in the end Tina was very helpful and the work was great .
Car looks good as new and was ready when promised. Appreciated the text updates keeping me informed.
It was an easy process for me, the customer. I brought the car in and you actually called me 3 days before the estimated time to repair my car, to pick it up. Thank you!
I am very satisfied with the work that Kendrick's performed on my vehicle. Lauren kept in constant contact with me throughout and I appreciate that because I always like to keep up with the status of what's going on with my vehicles. She was very kind and patient and thorough with explaining to me what was going on. USAA is the best, and I am so glad to have been with them so long. Lauren is and awesome representative at Kendrick's for USAA. It was a Pleasure leaving my car in her care.
I’m happy with the work done on my dodge.
Another job well done. Thank you!
The best shop in Augusta, very professional staff
Thanks my car looks new again. Great job
I can't thank you guys enough for the repairs on my vehicle. One thing I was worried about was the color matching, but there is no difference between the new and old parts! You guys even kept me informed along the way via text. The entire experience was awesome and I'll definitely recommend you guys!
I was please with the service. Terry had answered all of my questions. I really like the way he made sure that my vehicle was right. He was great & friendly.
Easy to communicate with and car looks good. Thanks!
Having to experience for the first
Time having a car that has been in an accident, Kendricks was my first choice because my parents have been previous customers. Lauren was exceptional from the beginning with a great amount of patience and compassion throughout the process. Lauren communicated with me keeping me updated on the vehicle progress even with Hurricane Irma making her way to Augusta. Thank you so much for going over and beyond providing exceptional customer service. Thank you again !!!
I was very well informed and taken care of while my car was being worked on. Lauren and her team made sure they kept me in the loop during the whole process and I couldn't be more greatful for everything that they did for me. I know she worked hard to make her deadline as she knew I needed my car back and I appreciate her patience so much. I really want to thank Kendricks Paint and Body for everything and my car never looked better!
First I'd like to say Kendrick's is my paint and body shop. I have used your services before and met **** Bryant. He earned my trust with his outstanding customer service in my previous experience. In the unfortunate circumstances of needing a paint and body shop again, I did not hesitate chosing a Kendrick's location. I chose the Wheeler Rd shop because Doug Beasley was now running it. Working with Mr. Beasley is always a pleasure. I have done business with him for years and chose this Kendrick's location so he could manage my repair. He's a quality individual with excellent customer service and communication skills. He made sure the car was repaired right the first time and on time. You guys did an excellent job. Great move hiring Doug Beasley, keep up the great work guys.
Service and updates was a wondeful thing no stress. And was even better to drop the rental off at the same place