Nick White did an amazing job as my resource and key point of contact for my interaction with Northside in Cicero. He went above and beyond to communicate with me the status of my repair (for 2 months...which is a tough spot to be in). I’m an extremely tough critic, I could not have been more impressed with the results and my experience with Northside!
Special shout out to the folks up front, who greeted me with a smile and shared a laugh even when I was “grumpy” and stuffed in a “clown car” while I waited for my truck!
I was very happy with the repair work that was done. Everyone that I talked to was very helpful.
Vehicle Make : Mitsubishi
Great job as always!! Thanks for your outstanding customer service!!
I was thrilled to see such a professional job thank you for your super work,I will recommend Northside to everyone
Your team did an amazing repair job. I was very appreciative on how clean my car was when I picked it up. The fast turn around was also a big plus. Your staff are real professionals. I would not hesitate to utilize your services in the future and will refer Northside to family and friends. Thank you again.
Great service, great results
Courteous And attentive staff. They made this difficult time easy and painless
Every team member that I interacted with was professional and curtious. I feel the approach taken by the team was not just fixing my vehicle, but rather managing the complete process. My expectations were exceeded when your team engaged me indicating my rental car coverage was up and quickly got me a loaner vehicle along with coordinating the return of my rental from your facility. Thank you Nick and the countless others on the Northside team!
The work done to my truck turned out great,very pleased with it. Once I got my truck into the shop it was done in a decent amount of time, the process to get to that was a little chaotic though. The parts were on backorder so I did not get my truck into the shop untill almost a month after my original appointment, but overall I am very pleased with the experience and will come back for any truck repair I may need in the future.
Friendly efficient staff. Car looked great when I picked it up
Everyone was very Friendly. Everything was explained
Happy to have my car back before schedule time.
Very professional and communication throughout the repair was very much appreciated.
The entire process was so easy from beginning to end.
I love the way you do business. Everyone was friendly and I really appreciated the regular updates.
Everyone I dealt with was pleasant and helpful.
Scott explained everything to me and always asked if I had any questions. He kept me informed on the progress of the repairs.
I really appreciated Northside picking up the cost of the last 8 days of my car rental. Thank you very much for this kindness.
I was told about the estimate how long it would take for the repair to be completed. I ask about a loaner and was provided one. Staff very professional.
Great job and car looks awesome and done a week early!