Going to this family owned business was a great decision. We really appreciated the professional yet warm feeling felt from the moment we walked in the door. Susan handled and explained everything making sure that we were well taken care of in a timely manner. Ultimately we would recommend this business over and over again!
always professional and doing a 100% great job
As like always a job well done. The best team in the world. Tony **** appreciates the entire staff.
It was a job well done, quality service. The office staff was also extremely accommodating, courteous, and friendly. Thank you.
Thank you for being polite, supportive, personal and kind.
During a time that could be very stressful it felt good to deal with a group of people who seemed to genuinely care and want to help. I was also very surprised to hear that my car would be done in 5 days instead of the originally anticipated 11.......great job!!
Excellent service. First rate in every way.
This is not my first visit to MacLen's, having been referred there by USAA for auto body services before. The technical staff is always very professional, and will take take their time to explain to a novice what has to be done. Likewise, the office staff takes their time to navigate through the maze of paperwork and connections necessary to get the payments processed from their various sources. Thank you for your effective customer service!
MacLens made it all really easy- great communication and customer service- very clear explanation of what was going to happen. The easy connection with Enterprise car rental made it all very seamless.
The staff at Maclens is very courteous and professional, they didn’t great job of keeping me posted and the craftsmanship was outstanding
Great experience all around
Excellent in every way thanks
Just truly excellent service, as I have experienced before. From my first phone conversation with Andee about the incident which damaged my car, to the moment I said good bye and drove off yesterday with my newly repaired Volvo, everything went so smoothly. Great communications as always with Ken and Andee.
Vehicle Make : Volkswagen
Excellent, personal service. You go above and beyond to meet you customers ' needs
They did a fantastic job on my automotive.
I plan to keep coming to you as needed. Thanks