CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Kia
5 out of 5
7/21/2018
Both your repairs and your customer service were excellent.
Vehicle Make : Land Rover
5 out of 5
7/13/2018
Great, friendly service.
Vehicle Make : Ford
4 out of 5
7/13/2018
Yolanda was great. Was so busy with phone calls but still gave me undivided attention to make sure my concerns were addressed. She even walked me to my car.
Vehicle Make : Mercedes
5 out of 5
7/12/2018
Everyone went out of their way to make sure my car was well taken care of in a timely manner, and that my satisfaction was guaranteed. Thanks to all.
Vehicle Make : Mercedes
5 out of 5
6/23/2018
Thank you!
Vehicle Make : Honda
5 out of 5
6/15/2018
Tim did a great job getting the work done and my car looking good.
Vehicle Make : Volkswagen
4 out of 5
6/13/2018
Mercedes always does a great job. They put a nick in my paint but have already scheduled a time for me to bring it in and fix it. Great customer service!! Highly recommended to everyone I know!
Vehicle Make : Honda
1 out of 5
6/11/2018
I was told it was ready lore Friday. Too late to pick it up. Didn’t have time Sat or Sun. Got there Monday around 10:00 or so and it was not ready. They had a hard time locating it. When they found it in the shop. They were still buffing or something and it was after 4:30 before it was ready. That really ticked me off. They told me 3 or 4 hoursand it was at least 6 hours
Vehicle Make : Honda
4 out of 5
6/5/2018
Tim Harris did a great job of fitting me into your rotation & meeting my needs.
Vehicle Make : Honda
1 out of 5
6/5/2018
This is my first negative experience with Mercedes of Knoxville body shop. My wife picked up her Honda Accord after work today. The driver side mirror vibrates when driving, there are 2 scratches of significant size on mirror. There is a long scratch on top of the mirror casing. I expected the mirror to be replaced, but appears only repaired, or the new one is damaged. Also, the drivers door weather stripping on the bottom is not secured on both ends. The end toward the front sticks out.
Vehicle Make : Infiniti
5 out of 5
6/4/2018
Great job!!! Very easy to work with!
Vehicle Make : Honda
4 out of 5
6/2/2018
Tim Harris did a great job when there was an issue with insurance company concerning parts and also when check was delayed. Many thanks to Tim.
Vehicle Make : Honda
5 out of 5
5/30/2018
Keep up the good work!
Vehicle Make : Toyota
5 out of 5
5/23/2018
Excellent job! Everyone was very nice and very efficient. I am very happy with the outcome and would recommend you highly!
Vehicle Make : Honda
5 out of 5
5/19/2018
Excellent service.
Vehicle Make : Cadillac
4 out of 5
5/18/2018
See forth coming letter I sent
This was a great job performed by professionals..l can't say enough about the.staffeven the original estimate was well done. These guys are keepers. Roger sanns
Vehicle Make : Ford
5 out of 5
5/15/2018
Very pleased with work, customer service People
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Vehicle Make : Nissan
5 out of 5
5/15/2018
Extremely happy with the whole process! I loved the communication and constant feedback from Tim. He was more than professional gracious friendly and I would use your collision services again because of his kindness. The car was in great shape! Thank you so much for making this uncomfortable situation very nice.
Vehicle Make : Kia
5 out of 5
5/1/2018
Everyone was nice and answered questions I had during the process of my vehicle repair. Will use again in the future but I hope I won't have to. Thanks so much and God bless.
Vehicle Make : Mercedes
5 out of 5
4/30/2018
I feel they did a great job
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