I was told several estimated dates of completion. Upon the arrival of each of these dates, it was changed. I received many updates via email, however none of these updates contained actual information pertaining to my vehicle. I called several times the week leading up to the completion date, each time I was told I would receive a call back. Not once did I receive a call back.Even when my vehicle was completed. My vehicle was at Melloy Dodge for 7 weeks! I am extremely dissatisfied with my experience at Melloy Dodge.
Vehicle Make : Mitsubishi
Every effort was made to keep us informed as to the progress of repair on our vehicle.
Car was in for 3 months. Could not get parts?
There was wonderful customer service from the moment I stepped in to bring my car to the moment I picked up my car. Everyone was super friendly and the actual repairs came out looking awesome and brand new! I am very pleased with the experience all around! Your team is wonderful!
Thank you, Mercediez S
Excellent work. Thank you too, for detailing my car both inside and out.
Great job everybody, looks good and done faster than I thought!!
Everything looked like new inside and out! Great work on the repairs loved It!
I have always been very satisfied with your work and professionalism
When I picked up my vehicle I appreciated the nice detail but as I started driving after leaving my car there for 3 days. My car starts jerking when I'm driving. Now I have to go back and figure out what they messed with!
A job well done. Thanks for the detailing inside & out. That was not expected.
Great customer services however repair was pushed back twice. A better projection of time for a repair would be greatly appreciated
My car looks brand new again so happy with it!!
The Melloy Family of Dealerships does extraordinary well in customer satisfaction. I am extremely pleased with the results of my truck repairs. It looks brand new and the communications were timely. Thank you for a job well done and for going above and beyond to make my truck look "Factory New"!
A very satisfied customer!
High quality workmanship, reasonable time frame for repair, and curtious staff ap every point of contact.
They did great at getting it done when I needed it! Great workmanship. Over and above cleaning.
Loved the communication before, during and after the vehicle repair. I know that when I call or email I will get an answer right away
The paint was a little orange peeled but other than that everything else is good as new