Vehicle Make : Mercedes Benz
It's not my representative's fault that I am dissatisfied. It was the other companies contracted by your shop to fix the issues out of your shop's scope. However, there were instances where I was told I would be called and informed about the status of my repair that were consistently not fulfilled. Please do not call me.
Excellent customer service and exceptional work!!! I’ll be a lifelong customer!
Barbara was awesome. She was a good communicator, and I really appreciate her.
I have never been disappointed by the service I receive from Sterling. Barbara and her team are top notch and I would not think of taking my car to anyone else!
Keep up the good work!
Barbara in the body shop is an excellent representative. Pleasant and very knowledgeable. Would not consider an alternate place to go.
Repairs were thorough and easy.
Barbara was friendly & gracious and kept us updated on the progress of the repairs.
Good customer service .... Barbara does an excellent job
You have good people. Barbara **** did a super job of keeping me informed on the status of my truck being repaired. Her knowledge of what was needed to be done and how she presented herself in explaining it was very professional.
Absolutely Fantastic...Also Barbara is wonderful....
You completed your work in a timely manner and the vehicle looks like good work was done.
Barbara **** is to be commended. She is professional, helpful, knowledgeable and friendly. Sterling Auto Group is fortunate to have her as an employee. She is excellent in every way. For example, the porter was not available when I was to pick up my vehicle. Ms. **** thoroughly washed and cleaned up my vehicle. It was showroom ready.
I enjoyed receiving email updates so I knew the progress of the repairs on my vehicle. Barbara was excellent to work with. She responded to my emails asap and delivered excellent customer service.
I love Sterling Collision, they always take care of me. I wouldn't go anywhere else.
The workwas done quickly and competantently.
It was a very pleasant experience from beginning to end. We were kept updated throughout and Barbara was wonderful. Would definitely return to the dealership for anything based on this encounter. Thank you. Blanca Galo
Chirs and Danny are helpful and makes it easy to trust the department for services. And Barbra at the collision center was so fun she loves her job. This is Sterling KIA in Bryan, Tx.