Barbara was friendly & gracious and kept us updated on the progress of the repairs.
Absolutely Fantastic...Also Barbara is wonderful....
You completed your work in a timely manner and the vehicle looks like good work was done.
Barbara **** is to be commended. She is professional, helpful, knowledgeable and friendly. Sterling Auto Group is fortunate to have her as an employee. She is excellent in every way. For example, the porter was not available when I was to pick up my vehicle. Ms. **** thoroughly washed and cleaned up my vehicle. It was showroom ready.
I enjoyed receiving email updates so I knew the progress of the repairs on my vehicle. Barbara was excellent to work with. She responded to my emails asap and delivered excellent customer service.
I love Sterling Collision, they always take care of me. I wouldn't go anywhere else.
The workwas done quickly and competantently.
It was a very pleasant experience from beginning to end. We were kept updated throughout and Barbara was wonderful. Would definitely return to the dealership for anything based on this encounter. Thank you. Blanca Galo
Chirs and Danny are helpful and makes it easy to trust the department for services. And Barbra at the collision center was so fun she loves her job. This is Sterling KIA in Bryan, Tx.
Good follow up in keeping me informed of progress
I was easy from start to finish. Barbara Benson did great job of informing me of estimated cost of repairs and delivery of vehicle. Her assistant was also very helpful. I'm very impressed with the professionalism and customer service I receive at Sterling Automotive.
Barbara is the best! I can't emphasize that enough. She went above and beyond to ensure that not only the repair, but also the insurance, were kept on track.
The persons with whom I dealt with in your Collision Shop (Barbara B.) was very friendly and helped me with recommendations for my bumper. I enjoyed dealing with your repair shop.
Barbara is always wonderful! She has our cars in and out in a timely manner and the work iat Sterling s always excellent! We love that Sterling is always in communication with us through the entire process of repairing our vehicles. Thank you for always taking such good care of us and our vehicles.
All aspects of the service provided were very customer friendly and transparent. Repairs were completed ahead of schedule. I am very pleased.
Barbara was knowledgable, Efficient and provided outstanding customer service.
Said she would fix driver front done in your parking lot. When picked up said all she could do is touch up paint and that would not look good.
Took a little longer than originally estimated but we were kept informed during the whole process.
Communication was good, job was completed very satisfactorily. Second time I've had to use Sterling, wouldn't go anywhere else : ) Will be happy to refer family and friends. Thank you everyone. Sincerely, Theresa B