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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 185 reviews 95%
4 star 4 reviews 2%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 1 reviews 1%
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(All Vehicle Makes)
John B.
Vehicle Make : Toyota
5 out of 5
4/11/2018
I was so impressed with the people at G & B Auto Body. They were polite, friendly and extremely helpful. They repaired our car while we were away on vacation and it was ready when we got home. They are a pleasure to work with. What made the experience even better was the way USAA and G & B work together. USAA paid G & B promptly and it's plain to see they have a great relationship. Kudos all around.
Conrad H.
Vehicle Make : Nissan
5 out of 5
3/27/2018
they do excellent work...very professional and polite...completed the repairs when they said they would be finished...very satisfactory handling by them when a person is upset about having a damaged car....also took me to car rental place for pick up of rental.
Anthony P.
Vehicle Make : BMW
5 out of 5
3/19/2018
They were very professional, timely and did a great job
Megan F.
Vehicle Make : Subaru
5 out of 5
3/16/2018
Excelllent workmanship Great customer service and correspondence during repair time. I always recommend them.
Deborah S.
Vehicle Make : Lexus
5 out of 5
3/15/2018
As always, Terry and his team did a great job.
Angela R.
Vehicle Make : Chevrolet
5 out of 5
2/23/2018
Work was done in only 3 days. Very happy with the repairs that were done. Process was easy and stress free
Karla N.
Vehicle Make : Honda
5 out of 5
2/20/2018
You were very nice with me n did a good job on the car Thank you
Ronnie T.
Vehicle Make : Honda
5 out of 5
1/24/2018
G&B service was excellent, staff very professional and courteous, couldn’t have gotten better service. I’m glad they are affiliated with USAA. Thanks again G&B.. Regards, Ronnie
Howard G.
Vehicle Make : Hyundai
5 out of 5
1/24/2018
Great work -- very nice people !!
Erin M.
Vehicle Make : Honda
5 out of 5
12/28/2017
Everyone was pleasant and professional, and the car looked great!!
Jennifer V.
Vehicle Make : Nissan
5 out of 5
11/22/2017
Thank you for your hard work and dedication for full customer satisfaction.
Joanne B.
Vehicle Make : Volvo
5 out of 5
11/16/2017
Very professional; polite and helpful owner and staff; the car came back cleaner than when dropped off. Glad that they work so well with USAA. The whole process was seamless.
Annette S.
Vehicle Make : Honda
5 out of 5
10/19/2017
Everyone was courteous and helpful. They made it a painless experience . Kudos to G&B
A U.
Vehicle Make : Ford
5 out of 5
10/12/2017
Very friendly and excellent service. Took care of all the insurance aspects and had my car repaired in a very timely manner.
Nayyer H.
Vehicle Make : Acura
5 out of 5
10/1/2017
Good experience in all aspects of the job
Sarah G.
Vehicle Make : Subaru
5 out of 5
9/30/2017
I appreciated the great communication and also the help they provided in dealing with the insurance and car rental. Everyone is very friendly too.
Glenn L.
Vehicle Make : Hyundai
5 out of 5
9/29/2017
Terry and his staff are second to none in every way:quality of work,excellent communication and explanation of work needed,courteous.I would highly recommend G&B to anyone in need of the particular services they offer.
Mark P.
Vehicle Make : Fiat
5 out of 5
9/12/2017
Very prompt, polite service. Your courtesy is much appreciated. Also, nice work, and, although I am not knowledgeable to be an authority, when I studied the bill, it seemed your prices are reasonable. Thank you for fixing my car nicely!
Aline D.
Vehicle Make : Ford
5 out of 5
8/25/2017
Keep up the good work.
Michael G.
Vehicle Make : BMW
5 out of 5
7/13/2017
In my opinion they are by far the best in the business. Besides the outstanding quality of work and professionalism, they treat you like family. In today's world of indifference Terry and his staff make all the difference in the world. I would recommend them to anybody. A word that is seldom used today is thank you. Thank you. Terry I thank you and your outstanding staff for always being there when I have needed you. Michael G

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