Tom Grubbs was extremely helpful and professional. Nina helped with all of the details and was very pleasant. My car looked great. It was washed and looked brand new. Great experience!
The work was excellent kept me informed on progress vehicle was clean inside and out great job
I thought the price was high, but I was wiling to do it anyways, but was glad to hear that it was able to be buffed out they did a great job, and that's why I will take it back to you.
What a terrific group of people working at the Toyota of Venice body shop!
Terry is especially good at taking care of his customers and making sure they understand everything. He also kept his word about keeping me updated on my car which ment a lot too me. The guys in the shop did a great job on my car. They even cleaned the car to a high standard. I would highly recommend your body shop. Thank you for the great job you did and the timely manner in which you did it.
Great job! Very friendly team . Thank you very much
Vehicle Make : Mini Cooper
Just took too long...I missed my Brad M.Cooper.
Toyota associates were pleasant and courteous. However the girl from the car rental place was very rude and tried to give me a car I could not drive because of my disability. Three times she told me to put paperwork in my car. Finally I got out of the car and told her again I couldn't drive the Camaro. Then she offered me a Kia. She was even rude to my dad.
We received erroneous e-mails regarding the completion time of the repair work. We received an e-mail stating the car could be picked up on June 30th. When we went to pick it up, the repair person said they had just received the new bumper, and hadn't yet painted it. We were able to pick up the completed car on July 2nd. We were happy with the repair work and all other aspects of the experience.
Vehicle Make : Volkswagen
Excellent job done professionally
Terry was excellent! Well organized operation
Great job awesome service
Every detail was handled perfectly.
Also I was kept informed frequently as to how the repai was progressing.
Longer than estimated time to repair. Insufficient follow up by dealership with me. I had to initiate call to determind status after estimated date of completion passed.
It's not finish yet. Once the work is complete I'll be glad to comment.