Didn't want to take it to the Dodge store. Sold cars there 25 years ago. Don't like the fact that they send their body work to Danny ****'s old shop even if Certa owns it, too. Even when it was **** Henry, the Ford store always had a good body shop so you got my business. Just moved back to Huntsvegas a year ago.
Now something is wrong with the car. It is being towed back to your shop.
Vehicle Make : Mitsubishi
Good customer service
Very good communication and personal attention.
Vehicle Make : Mercedes Benz
Very accommodating and professional. Enjoyed doing business with them.
I appreciate the lengths that Gordon and the team went through to keep me informed and in the loop. They were very helpful and my experience was a good one.
Gordon was very helpful and communicated all the repair process with me
Gordon and Bill FICK Ford are outstanding
They were informative and extremely professional in their endevour to repair my vehicle. Thank you
Bill Fick Ford Replied:
thank you, we appreciate your feedback.
Repairs were good, good job cleaning interior except where drink spilled all over dash during accident, still all over the dash. Also mentioned that the rear sliding window popped open during accident and I was unable to secure the latch...that was not addressed. Also asked to have a/c checked(offered to pay) was told it was blowing cold took over an hour to truly cool down.
They good a job on the repairs and informative on the task and very polite. They were way better in general than the local dodge dealership in huntsville. I would take my dodge back to them to fix it correctly
Even in my dreams could not have asked for any better service.
Didn’t replace rubber strip on roof, fell off on way home after picking up truck. They told me they would order a new one and contact me when it arrives. I think that it is a minor problem but a pain in the **** to have to return to ge it taken of . I don’t live in town. But other than that your people did a great job on the repair. It was timely and I was kept in the loop through the whole process. Oh yea it would of been nice if you would of wiped down the inside it was very dusty.
I enjoyed the totally professional attitude of the body
shop personnel. It is a pleasure do business
with Gordon and his excellent crew and I will
definitely recommend them to anyone in need
of their professional skills. Thanks to each of
Good job no complaints guy's did a great job
The quality of work is amazing and everyone there is so friendly and helpful
Yes, other than excess $500.00 to pay off the repairs.-