Being a woman sometimes when I take my car to be serviced, I’m talked down to, as if I won’t understand. Chris and others at Kentucky Collision did not do that. They also made a stressful situation of a car collision less stressful and outlining a few options that my insurance company would take.
Chris was great to work with! He communicated with us regularly through every step of the process, and made a stressful situation a bit easier.
Chris was thorough and kept me completely informed of the entire process!
I would highly recommend this business to friends and family.
Kyle was curteous and prompt. Chris went above and beyond keeping me informed. But above all the car looks great so please thank your talented staff
Chris Rhorer told me up front in detail what was going to be done and kept me regularly informed as to the time frame for completion. It was my front-end conversation with him that kept my vehicle at KCC instead of an alternate Toyota body shop. Well done!
Timely job well-done. I appreciated the call update. Thanks
Vehicle Make : Mercedes Benz
The work was perfect! Very professional!
Customer service and satisfaction was a priority
Support and service staff completed my car repair in a timely manner. They worked well with my insurance company and so far I've only had to pay my deductible. I would recommend them to my family and friends.
The repair went well. They run a very professional operation; they said what they had to do, they said how long it would take and they completed the repair on time. I would recommend them to a friend.
Everything went well and the job was done professionally
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