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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 446 reviews 76%
4 star 49 reviews 8%
3 star 11 reviews 2%
2 star 29 reviews 5%
1 star 49 reviews 8%
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(All Vehicle Makes)
Kristi A.
Vehicle Make : TOYOTA
5 out of 5
12/27/2019
Amora was very nice and professional!
SHARON M.
Vehicle Make : CHEVROLET
5 out of 5
12/21/2019
Fast friendly service. Always the best service in town.
TEIRA H.
Vehicle Make : CHEVROLET
5 out of 5
12/19/2019
The customer service was amazing.
Heath B.
Vehicle Make : CHEVROLET
2 out of 5
12/14/2019
Was not a good experience at all! Took 6-7 weeks to complete with minimal updates (when I asked) and the alignment wasn’t adjusted so I had to go pay $110 more to get it corrected! Not very impressed with it at all.
Terence C.
Vehicle Make : CHEVROLET
5 out of 5
12/13/2019
Kevin was very helpful and pleasant to work with during this repair.
andy R.
Vehicle Make : JEEP
5 out of 5
12/10/2019
Great work. Phenomenal job on the repair and great customer service.
LAURA H.
Vehicle Make : LEXUS
5 out of 5
12/10/2019
Amoria was a delight to work with.
JILL H.
Vehicle Make : HONDA
5 out of 5
12/4/2019
Absolutely blown away by your prompt efficient service and your communication throughout the repair process. You made it as pleasant as having an accident could be. Thank you so much. The car looks great! JILL H
Tom M.
Vehicle Make : CHEVROLET
4 out of 5
12/2/2019
Amoria Bird Did a very good job as an advisor at a time where parts are scarce due to the strike.
RICKY S.
Vehicle Make : CHEVROLET
1 out of 5
11/28/2019
When I was driving home I heard a knocking noise coming from the repaired area.My wife drove the car to work and heard the same thing.On her way home she said something blew she thought it was the tire.She says she here's air leaking from somewhere.
DOUG H.
Vehicle Make : VOLKSWAGEN
5 out of 5
11/26/2019
Amora was wonderful from start to finish. Curtis, the West Virginia guy was pretty fabulous too! Great experience overall.
MATTHEW P.
Vehicle Make : MAZDA
4 out of 5
11/25/2019
Shop did a great job matching a difficult color
Lakeshia L.
Vehicle Make : KIA
5 out of 5
11/23/2019
N/A
David D.
Vehicle Make : BMW
4 out of 5
11/21/2019
Amoria treated me wonderfully. The repair was done to my complete satisfaction
GRANT A.
Vehicle Make : CHEVROLET
5 out of 5
11/16/2019
Fast and efficient— thx
Antonio F.
Vehicle Make : GMC
5 out of 5
11/16/2019
Aurora was very good at keeping me posted on the progress of my vehicle and had everything prepared for me upon my arrival so that it was a quick process I was very pleased with my experience
Margaret L.
Vehicle Make : VOLKSWAGEN
5 out of 5
11/15/2019
Efficient and streamlined service
Colby M.
Vehicle Make : CHEVROLET
5 out of 5
11/13/2019
Amoira and Tory did great jobs!
Peter H.
Vehicle Make : CADILLAC
1 out of 5
11/7/2019
Having been told the car was ready and I, Kathie arrived to pick it up, the rear door had to be adjusted, the pin stripe on the passenger driver was practically pressure cleaned off. The adjuster was made aware. I told him i would take a better look with my husband.Since leaving the lot due to the long delay while waiting I had to extend my lunch, we have found that the passenger driver side door lock does not lock or unlock the door with the button on the handle, the Left rear quarter panel has scratches and buff marks, the rim repair is not acceptable. The remainder of the rims looks as if an abrasive was used to clean them. My husband Peter will be calling Justin the morning to discuss the issues and plan. Very dissatisfied.
CHRISTINE M.
Vehicle Make : BMW
5 out of 5
11/5/2019
Service rep was thorough and professional

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