Ismail D.
Vehicle Make : GMC
It’s took longer than I expected, and also there was some pockets change money in the car but they are not in the car, when I get my vehicle back
**** M.
Vehicle Make : Toyota
Your team approach informs as your team repairs. Can't be beaten. Thanks Koons
John H.
Vehicle Make : Ford
Jerry has handled a few repairs for me and is always professional and knowledgeable.
Mukhtar G.
Vehicle Make : Toyota
I am satisfied however the car still has issues to be resolved. The blind side monitor Check Light indicator is on and the BSM is not working. The blindside monitor indicator light came on as soon as I took delivery of the car. However, the Koons staff have been wonderful in quickly organizing a return date where they have indicated that the issue will be resolved.
Sepedra H.
Vehicle Make : Volkswagen
Fantastic customer service, employees are pure professionalism
Nhan N.
Vehicle Make : Toyota
Thank you all for a good job in few days!
Donald M.
Vehicle Make : Lexus
Thanks for a job well done
Caitlin M.
Vehicle Make : Honda
Amazing staff. Quick repair. Would recommend to anyone. Made the whole process painless and seamless. Thank you so much!
Jesusa W.
Vehicle Make : Dodge
Call me immediately. Many issues.
Anthony S.
Vehicle Make : Volkswagen
Amazing communication and super quick turnaround
Patrick F.
Vehicle Make : Ford
Great people excellent quality repairs timely completion your front line folks are the best
Jennifer R.
Vehicle Make : Hyundai
Krum and all the Koons staff were wonderful to work with and and took the time to answer all my questions, always in a considerate, positive, and professional manner. Krum went above and beyond to ensure that I was completely satisfied and did so with a smile on his face. He projected a pleasant and engaging attitude at all times and kept me informed about the status of repairs to my vehicle. Krum is truly an asset to the Koons organization. He is the reason that my 2 recent experiences at Koons were extremely positive and he’s the reason that I will recommend Koons to my family and friends. Please extend my sincerest appreciation to Krum for his efforts on my behalf. His hard work and professionalism does not go unnoticed and are very much appreciated. Sincerely, Jennifer R
Barbara C.
Vehicle Make : Mazda
The whole process from dropping off the car, getting updates regarding completion of work was quite efficient. A well run operation.
Julie S.
Vehicle Make : Toyota
Not ready on the promised date. Each day, promise for the next day, for three days in a row. Quality of work appears satisfactory.
Douglas K.
Vehicle Make : Nissan
Even though I hate having bodywork needs I love this shop they are the best in the world
Solange M.
Vehicle Make : Scion
Thank you for working on my car so quickly and efficiently. The pride you take in your work really shows and thank you for keeping me informed at every step of the way.
Jeffrey C.
Vehicle Make : Jeep
Rebecca did a good job
Leander B.
Vehicle Make : Ford
The quality of the body work was excellent. I’m very satisfied.
James S.
Vehicle Make : Audi
Great front of the house customer service skills. Excellent work on my car by the auto body shop. Thank you!
Angelina M.
Vehicle Make : Ford
They did an excellent job repairing my 2015 Ford Escape.
Thank you
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