Alex and his team are great!
ALEX was great to work with
We are totally and completely satisfied with the excellent service, help and
advice Alex gave us. Alex and his Repair Team did great work for us.
We recommend Classic Collision to everybody. This is our second time.
Thank you very much.
Jordan provided great feedback and updates and was very personable a pleasure to work with
Alex and the team did an excellent job!! The only issue I have is that the cap to one of my tires is missing?
Ken Neff from Volvo of Marietta recommended CCI and I'm very grateful that he did!!
Alex went above and beyond to make a bad experience a good one. My son was hit by another driver a week before he was to drive back to college, but Alex assured us he'd get his car to him by the day before he left and he did!!! Thank you Classic Collision for caring for your customers!!!
Vehicle Make : Volkswagen
Everyone was very friendly and helpful, only request would be not to text message when car is ready just call.
Alex did a good job of having the repairs done promptly, communicating well throughout the process as to the ongoing status, and making pick up easy. Thank you. Chuck Dalziel
Well they talk to me and show me what they was going to do to my car. I felt like I could trust them with my vehicle. Very courtesy and professional. The work was fast and very professional. I got updated twice a day about my car. I would remove the computer update. It is telling us something different from what your receptionist is saying. That's the only thing that I can wrong!!! My driver door lock wasn't opening for me after I left the shop. So I brought the car back to them and they jump on the problem asap. All I could say is WOW!!! I like the fact that everything was in one place. Rental center plus car repair. I will tell all my friends about Classic Collision. GREAT JOB AND GREAT EMPLOYEES
Thanks for the fine repair job and the remarkable interest your employees took in my satisfaction as a customer of Classic Collision. A special thanks goes out to Jordan, a woman who personified the concept of "professional customer service." Even Matt Royce, CC's General Manager, took a personal interest in my repair job, spending his valuable time assuring that I was happy with his company's work.
Everybody gets a ten the customer service was superb, and I was completely satisfied. Thank you!!!?????????????
The process when dropping off the vehicle, was very long. The wait was very long.
I had a high expectations and confidence after my insurance company recommended Classic Collision over my own preferred body shop. I was not impressed and deeply disappointed in the results of my car. I will not be using Classic Collision in the future.
Jordan Toro was very knowledgeable, professional, friendly, and helpful! We also appreciated Matt Royce's interest in coming out to meet us and thanking us personally for our business!
EXCELLENT CUSTOMER SERVICE!!!
Excellent customer service.
Everyone was amazing!! I want to especially thank Seth for removing amd installing my carseats for me!!! That was a big relief!
Alex and Scott kept me inform the entire time during my claim. The answered all my questions about the length it would take for the repairs and if they had any delays. I received an email response right away.
Communication regarding the entire repair process was sorely lacking.