They kept me updated as the work status, job well done
Got car back with “25 miles to empty”! Left car with ****/4 tank. Ride home tire pressure light on - took 5 min to filll tire! No leak just empty! Rear windshield wiper doesn’t work. Job took entirely too long!? **** ****/2 weeks for parts! No text for **** full week after leaving car. Picked car up on Feb 22 - got message on Feb 26 saying “thanks for picking up car today” Will be checking rental bill to make sure Febb 22 is the drop off date! Bringing car back for Rear wiper not working- it worked before I gave the car to you.
Very professional, thoughtful and kept me informed on the progress. Thank you so very much
Your agents were excellent. Everything was easier than I anticipated. The daily updates on my repairs were very good. I appreciate your service and would highly recommend you to others.
George was super helpful and provided me great customer service. Would recommend going to him for anyone who needs an estimate and repair!
The experience was great. I believe there could be improvement with the texting back and forth as there seems to be a delay as these are automated text messages so when you respond you to not get an answer right away. Also one of the text messages had incorrect information stating I had just pick my vehicle up when I had already had it for 2 days? It Enterprise had made an error with a number of days in my rental car that I just had straightened up so I was afraid it was a problem again. Other than that everything was great
My only disappointment was that the noise I reported when I dropped the car off was not diagnosed properly until I came to pick the car up and told them the noise was still there. Subsequently it was repaired and everything is great. The ladies I worked with in the office were wonderful.
Fast, efficient, way beyond my expectations ???? Thanks to the whole staff, a special thanks to Tony!!!
Very professional and kept me informed during the entire process.
I truly appreciated your team keeping me updated on their progress. Thanks.
Great service, appreciated the updates that noted each step of the repairs. You were spot-on with the time frame. I work for a van rental company and had to deal with 3 other body shops in the past year. You made them look like complete knuckleheads! I hope it never happens, but you will definitely be my first choice if I need bodywork again.
Solmaria was an absolute gem to work with. She responded promptly to all questions / calls / emails I had in regards to my repairs.
Solmaria was fantastic, she helped me out throughout the whole process. The work done on my car was exceptional. Would use them again if needed.
Great customer service. Attention to details.
Excellent job! Happy to quickly get my vehicle back.
Good service, excellent experience with them
Service was wonderful! Thank you so much !
The communication between myself and Solmaria was on point from the beginning to when I picked up my car. She was so great to work with. I was so excited when she took me to my car and how GREAT it looked! Thank you for doing a wonderful job on the repairs and thank you Sol for keeping me informed and calm during this unsettling time!