Great customer service. Attention to details.
Excellent job! Happy to quickly get my vehicle back.
Greetings Ms. Tamara and Ms. Marie provided EXCELLENT PROFESSIONALISM, Quality Customer Service and coordinated a SUPERIOR JOB WITH MY VEHICLE being restored (2018 DODGE CARAVAN)!!! THANK YOU SO MUCH!!! I am well pleased.
P.s.Their communication and follow up was profound.
Special thanks to Sol Maria who was so kind, understanding and helpful
explaining the process to me .
Also, to Jorge who restored my fender back to new and looking beautiful.
Thank you for an outstanding job.
Great process from start to finish
The quality of repair was very high. Customer service kept me informed on my car's progress. Ferman worked hand in hand with my insurer so I didn't have to be in the middle.
Job well done. I have a bright red car and the paint job turned out great. Repaired to new status look. I would highly recommend the shop to all of my friends and family. Shop kept me up to date on status of repairs the entire time in shop.
Repair job looks great. Thanks for doing a great job. Very happy
Ferman’s staff was professional and took the time to answer questions & resolve concerns. They also performed needed follow-up and handled problems swiftly and completely. I am thankful that Ferman staff thoroughly represented the Ferman name & values. They are responsible for a positive customer experience. This all leads to future business. Thank you. Nancy & Harold Greenfield
Customer service was very present and courteous, from my initial call to the the day I picked up my vehicle. I was alway kept “in the loop” concerning the status of my car rather it was by text or a phone call. Very, very happy with the service and would certainly recommend it to my friends and family. Thank you...
Top service. QuLitt work. George was very professional. Thank you for taking care of my car.
Thank you for repairing my car and for making this a good experience
Vehicle Make : Mercedes Benz
My repair didn't come out exactly as I had hoped, but I appreciate all the extra effort that was put in.
Took a long time to get the work done.First week of August until 9/20/18.Was offered 9/19 but has ashesin seats. Was miss lead.But when I got my
car very happy.
The service and attention was incredibly amazing. Marie and Tamra were very attentive and helpful.
The workmanship that was done on my CX9 is outstanding
The professionalism of Manny was greatly appreciated
I totally enjoyed working with Tamera. She is such a pleasant,stay on top of things young lady, she kept me informed the whole process and in the end I think of her as a friend! All the employees were very sweet and considerate! Rating them from ****-10. Well I can’t because they passed that number easy!! Thank you for having such great employees. Sharon M
My car was perfect.. great job..