Amazing work done in a day even nice enough to clean my car inside and out love appreciated i found my shop.
Was given rental car with 3 inches of snow/ice completely covering vehicle including windows. Expressed my displeasure. When I picked up my car after repairs it also was covered entirely in snow even 20 minutes after my scheduled time to pick it up. My car was driven unsafely without visibility after a week of repairs. Nobody seemed to care or understand why I have a problem with this.
Drivers seat was moved and nobody could figure out how to adjust it back. Perry, the owner told me to leave saying they didn't need customers like me.....I had to return the next day because the headlamp was pointing directly into the ground and had to be adjusted....the text updates appear to be worthless and are inaccurate. Texted that target date remains at 2/3 tomorrow even after I was called and told car was completed on 1/31 and I picked it up. Was texted of 2/3 target date several days after I picked up vehicle and texted today, 2 days later that it is completed.
You did an excellent job, our car looks just as new as we bought it. Appreciated the text updates. But most of all, everyone was extremely accomedating, genuinately concerned, amazing attention to detail, personable (one employee remembered I was going on vacation and asked me about it!) A
The staff was professional and courtious. They answered all my questions and explained everything that was going to happen.A great all around experience.
Was easy and smooth. Car looks great
Friendly staff and organized office
friendly staff and top of line service of my car.
Thank You Yorktown Auto Body!
I will recommend YAB
Your team is a professional group. They were thorough, courteous, knowledgeable and customer focused. Freddie represents your company well and the experience was very positive for me.
Great experience from a bad situation. Everyone was so helpful and nice. Work was great, was very happy! Will be recommending you to everyone I can!
Ion have used them before and they are great.
The staff is very friendly and helpful with questions thank you
I got my car repair there a while ago so when geico want to send me to another shop I told them I want to come back there, thanks guys your work is very neat
The entire process was very organized and efficient. The staff was very
Professional and accommodating. Thank you.
Very organized. Pleasant people. Excellent work!
Work and customer treatment by all was above and beyond anything I've experienced at auto body repair shop before. Starting with Ann and ending with Steve and all in between all was perfect. Thank you
It was a very stress free experience. Ann, Freddy and everyone else were very knowledgeable and made me feel very confident they would take great car of my car.
Vehicle Make : Volkswagen
Pleasantly surprised that my car was finished so quickly.
The entire staff was courteous and informative. The work was excellent. The service far exceeded my expectations. I forgot how mad I was that someone crashed into my car.
Excellent job on getting my car back to how it looked . Loved it !!
Amazing! You guys and girls are the postcard for professionalism. The ladies in the front office where knowledgeable and kind and made the paper work simple. The guys in the shop where well....the guys in a autobody shop but with smiles and great work ethic and that do really great work. My subaru looks like it came off the showroom floor(almost). Thank you to all who worked on my car, Larry Nestell
You guys were very efficient and courteous
Freddie is excellent in working on getting a final issue cleared up regarding the repair of my vehicle. He has done a great job, I am just unhappy that the issue was not caught during the quality check inspection.
I'm very satisfied with the quality and workmanship also the staff was friendly ,polite and informative.Thanx very much Sincerely CHRIS DODGE.
very professional team, fast service and accuarate,
Vehicle Make : Volkswagen
I just got charged an extra $800 by Enterprise because the car wasn't ready on time
The service and the staff were very polite and professional. Anna at the front seat was very sweat and very helpful. Very little wait. Mechanics were also professional. Explained the entire process. I was kept updated. Got car back before predicted dated. Very satisfied. Would definitely use again and would recommend to a family member and friend
After getting home noticed bottom of door was not right will go back
Very happy with the excellent level of service and communication delivered by Yorktown Auto Body and their staff. Car looks great as well. Thanks.
Very happy that everything was done quickly. Team went above and beyond just fixing the damage.
Great customer service at the front desk. Always kept us informed of repair progress!
Thank you, Carlos M
Everyone at Yorktown autobody is so wonderful and easy to work with. We will definitely use them in the future
My car was hit unoccupied while on vacation it was taken into the shop as soon as I was back. The shop was friendly, professional, did fantastic work and treated me better then any other shop I have been to in the last 40 years I would not hesitate to recommend YAB to anyone needing auto body repair and have indeed already recommended then to one of my friends. I could not have been more pleased. I have been in customer service all of my life and appreciate their ability to take a negative experience and turn it into a positive one. Thank you for everything including the updates which were a great personal touch, David P
Excellent service and repair- I definetly will be bringing any future body work to you.
Great job! Great service!
they all did excellent work on my car. it made a horrible experience into a easy one.thank you
Very happy with the service. Everyone there in the office and every one I came in contact with were truly exceptional I will recommend Yorktown auto body to everyone thank you Julie A
Everybody was very good and explained the process well
Great service and very accommodating !!!
Body work was excellent!!????
I have been to Yorktown Autobody twice. And both times
Have been very happy with the quality of work performed and with the customer service. Thank you!!
Vehicle Make : Volkswagen
Left ez pass in rental
The service was amazing , love the one stop shop. The experience was so convinced. I would highly recommend your business. I give it a 10 !!!
I've had several jobs done by Yorktown and I am always thrilled with the results.
This was a great experience. The entire process far exceeded my expectations . Neil, Ann and everyone else I met there, were so respectful and knowledgeable. I highly recommend this business.
Job, well done my front bumper looks better than what it did when it went in.
Excellent service. Quick in and out set up at this location. Easy access to a rental which was very convenient. They did a great job on the repair and informed me everyday on the status of my vehicle. Very happy with the excellent service at Yorktown Auto Body. Thank you!!
Your staff is the best! Thank you for a wonderful experience!!!
It was a seamless experience. The customer
service was top notch, from the moment I arrived to when I picked the car up.
Very friendly staff. I enjoyed the continue up to date status of my car. Thank you.
Very knowledgeable and friendly staff. Very pleased with the repair work done on my Subaru. Would definitely come back again if I need my car repaired.
The process was easy and stress free. The staff is professional and knowledgeable. The car was fixed within the timetable projected. Excellent service all around.
Highly recommended. I will refer a friend. Very professional.
The experience was incredible. Neil, Anna, Trey were so professional and caring. My car was taken in for service immediately after I had the appointment with the GEICO rep and a rental car was ready for me. I would rate Yorktown Auto Body as a 10. I will definitely refer friends and family.
Great service, Great job.... Thank you
The remote key does not work even after changing battery.
The best auto body place ever. Stayed in touch throughout repair very courteous very professional and helpful. A must for all your auto body work
Very professional and fast great job
Everyone was great. And the work done was top notch.
All the staff were on target, professional and 100% customer service oriented. My car looks amazing.
Best experience I have ever had thanks for a beautiful job on Rouge.
I was very satisfied. You did a great job on the car.
Thanks so much for excellent customer service!! And quality job!!
Everything was effortless to us and the repair looks great.
Everyone was very friendly and knowledgeable.
Very courteous and professional. Nice job. Looks good.
Everyone was extremely helpful with prompt service and very pleasant
The car came out beautiful.
Yorktown body shop has thE B
Great staff. The job was completed on time. Continous updates. The true meaning of indemnity plus. A lot of extra work on the car at no cost. The car was cleaned up after repairs. You are never wrong with these guys. OBARE MOSES.
Your company has been extremely professional and kind. The car looks beautiful. Thank you. Matitza
Love that you get emails for all updates
Excellent service and quality. I used them a few years back and have always recommended them to others. When I need the service again, I checked with my insurance was thrilled they were still working with them! A
I think you all did a great job!!! Thank you!!!
Vehicle Make : Volkswagen
Great job,friendly staff,could not be more pleased!????????
Friendly staff ...good work
Everything was completed as promised and early. I was happy we got our car back quickly. Great job!!!
Friendly staff, professional, and they finished earlier than expected. Very satisfied with their service. It was organized, quick and hassle free.
Vehicle Make : Volkswagen
Very professional company! The friendly customer service and the thorough explanation by the tech who worked on my car are just some of the highlights of my experience!
Everything was very well done. The process was made simple. Thank you.
Excellent service, I have never experienced such high level of service at any auto shop.
Courteous and excellent work
Thank you! Awesome job all around.
Very friendly, knowledgable group
You have the process down to an arthat from start to finish. Thank you.
Your customer service and emails keping me unformed was very much appreciated. Thanks to all. Merry Christmas and Happy New Year To All.
So helpful and made the whole process painless!
Thank you for returning my phone calls, excellent communication all around.
Thank you guys great job best service ever and thank you for leave my car in such a nice condition really satisfied with your service.
You did a great job!! And I was amazed
I was completely satisfied with your work on my car
Eddie the staff member who provided services was excellent! He was courteous, informative and helpful; he is quite an asset to YAB and should be commended for his excellent work. All of the staff, including the young woman in the office were polite and helpful. The work was done quickly and appears to be excellent. Overall my experience at YAB was great and I would certainly not hesitate to use the services again and recommend them to friends and family.
Perfect experience - not a thing I would change. Thanks so much
Years ago I worked for a trucking company doing body work and painting. I know a good job when I see it. The work your team did on my car was outstanding. From the front desk the first day to picking up my car was a pleasure, and the job was completed way ahead of schedule. I appreciate your hard work
Yes. Work was completed ASAP.
Thanks for cleaning the car
Awesome experience! Freddie is amazing and Anne and actually everyone was great!
Yorktown is the only place I bring my cars for auto body repairs.
The quality of work is unparalleled and everyone at the faculty is very courteous and professional. Steve and Perry are the best!
Everyone I spoke with was pleasant, very courteous and professional. It was a pleasure doing business with you.
Excellent, fast and efficient service. Thanks
Thank you very much. I am thrilled with the customer service and repair of the car. God bless you and your loved ones.
Outstanding service! Great job on repair! Top notch communication!
Excellent job! High quality. And everyone I worked with when checking in are phenomenal. Thanks!!!!
I thought the service was amazing an having everything in one place was convenient. I received the text daily about The progress of my car . Also I love that they cleaned the inside of my car an washed the exterior. I would highly recommend the place with the great customer service!!!
Thank you for the great courteous, efficient and professional service!
You guys were great! Thank you!!
I was overall happy, but the repair took longer than initially confirmed. However the repair resulted in An almost new looking car.
Vehicle Make : Volkswagen
Everyone made this experience very pleasant. Be very good to your staff they all did a wonderful job!
I appreciated the courtesy,professionalism and cheerfulness of everyone involved in my repair
Most amazing experience ever!
Everyone was very helpful and friendly. Yorktown Auto Body made the
whole process very easy for me. I will be recommending them to my friends and family.
Friendly staff, fast and easy Xrepairs.
One issue after I left I found out all of my pre set radio stations were wiped out, my Bluetooth deactivated and my mileage was reset. I'm not sure why this would happen for just a rear bumper repair and no one mentioned it to me. But not a huge deal and overall a good experience.
You made everything so easy for me, and my car was so clean and shiny when I picked it up.
The job was completed excellently and on time. The people at yorktown auto body are polite and accommodating.
Great service, and super fast thanks to GEICO Express. I was told my car would be washed and vacuumed, bit it looked like a hasty job at best. Other than that, this was a great experience!
It was best experience I had .everyone was very helpful and very professional.
Everyone was helpful from the start. The process was seamless including the car rental..thank you
The repair was quickly performed and the car was cleaned
The experience was first class! From dealing with Jamal to the short time my car was there done earlier than I was first told to the finished product of my car I was very impressed ! Great job Yorktown auto body
All were professional and friendly and were so quick on getting our car back I
so quickly. Thank you
You guys are amazing. Almost makes me want to crash my car again just to experience your great customer service.....seriously, you made a rough time a bit easier to deal with.
Prompt service and continuous updates
Vehicle Make : Volkswagen
Excellent service. Very good communication during the repair process
The service was wonderful. I would recommend Yorktown
Auto Body to all I know who need servicing for their
Everyone was helpful, I received frequent updates and really liked the rental car. Having insurance, rental and autobody under one roof is convenient and time-saving.
Although my contacts were brief, each contact was professional and courteous.
Workers are very helpful and nice, give you updates about your car. Very satisfied highly recommend
Friendly, courteous staff with great communications made it a pleasure to deal with your shop.
I had a great experience at Yorktown auto body shop. Freddie was a true professional and he made my experience a true pleasure.
The scheduling was updated on a regular basis and the work completed when it was predicted.
Would be nice to have a better rental selection or post somewhere what's available beforehand.
Thank you for your talent and friendly ways
Although the car looked fine from a distance when we took a closer look we noticed large gaps in the door that was repaired and the bumper was misaligned with the hood -- apparently after market parts were used instead of Honda parts which is very unsettling - I was told they would redo the repairs to make things right -- waiting for a call that they have the parts
Everything was fixed when they said it would,and constant updates kept me informed,which I was happy about. Thanks for a job well done.
I was treated like I was your only client. It is refreshing that there still exists an attention to customer satisfaction. Thank you and your professional team!
Everyone was professional and extremely curtious they showed me in stages what takes place and introduced me to all involved with my vehicle its a shame to only give youa 10 out of10. Good work and I will recommend you guys thanks again sal
Saturday checkout was not thorough as there was no inspection of rental car for any damage.