All employees were very welcoming and friendly! My calls were answered and questions always answered even more than I asked for. I was always kept up to date with the progress when I would call.
If anything comes up today or tomorrow with any concerns about my car I will surely let you know. Thank you for your courteous service.
Great service, really friendy and car looks great.
Even though it took longer than expected. I appreciate the thoroughness and completeness
Vehicle Make : Volkswagen
The car looks better than it did before the accident. Awesome job
Rick, Tyler and the Team made me feel like I was part of the family. They took great care of me by explaining the process and expected outcomes. When I picked up my Honda Pilot, which is a non-traditional color "Green Flecked", the car looked Brand New. The color matched perfectly and they performed all repairs in one week. This customer is ecstatic with the results! I will recommend Custom Paint and Collision to those with needs in the future. Thanks for taking GREAT care of me. Pam Van Engelenhoven
I will let Liberty Mutual know about the experience.
Based on my experience with your staff, anything I tell here would fall on deaf ears.
Awesome staff and customer service
My vehicle had to be towed to the facility because it was almost out of gas (range was 8 miles to empty) and could not be filled due to damage to the tank valve. When I came to pick up my vehicle it was basically out of gas (one mile to empty). I commented about it to the receptionist and was told that there was a gas station less than a mile away and that they didn't notice that my vehicle was out of gas. Extremely frustrating to not have this detail attended to. I didn't expect the tank to have been filled but it would have been appreciated to not have to limp from the repair facility to a gas station. Details make a big difference in service.
I was very pleased with the work and overall process at custom paint and collision on the repair of my car. Customer service was great, everyone was very friendly and helpful especially Savanna who received my car in and even to Rick the owner, who gave me exceptional attention.
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