Your team did a fantastic job from moment of pick up to time I drove it home. Work was excellent and done in a timely manner. Will be the place I tell people to go. Thank you all again for making it a smooth resolve.
I love the text updates! Super helpful to know where you are in the process.
We were very satisfied with the work that was done on my Toyota. My car looks like brand new again. Many thanks to everyone for the wonderful service we received. I will certainly recommend your company to anyone in need of car repair.
Bob and Julie were awesome! Even with delays with the insurance they made the time go by quickly by being informed.
Extremely satisfied! Where do I begin?
From initial panic mode I experienced, after I realized my only vehicle I count on, now needed repair? CDE was there! Just as fast to lend a hand!
The courtesy progress text messages kept me aware of progress, and the courtesy calls to discuss things more in depth occurred efficiently and undistracted. I felt CDE gave 100% focus to me.
When I went to pick up the car, I was taken back by the meticulous front end accomodations to address business needs and left with my car's electonic service record and also did not have to worry about rental exchanging. I was able to leave my car there! CDE's facility and professional staff is expediant, courteous and demonstrates 100% accountability of their business that leaves me with reassurance and peace of mind! Thank You!!
Thank you for all the updates during the time you had my vehicle it looks great you got it done and awesome timely fashion and everybody was very nice there the place was even beautiful when I got there so trusting my vehicle to be there was even more great but thanks again for the team you guys were awesome and very nice people to deal with and work with thanks again.
Phenomenal service ! Bob was great! So was the woman at the front desk super polite, sweet, and knowledgeable! Great team!
Very pleased with the repairs on my vehicle. Thank you
Thank you for having the car done so fast.
Everyone was extremely nice and friendly
Wonderful and friendly people that do business professionally!
Eric and Julie were great to work with!
Great service from everyone. Repairs were completed quicker than expected and I like being kept informed of the progress.
Great job and very timely.
Vehicle Make : Volkswagen
I think this is the 5th vehicle they have worked on. 100% happy on all occasions.
Y'all did great:) thanks!:))
My car looks like **** ****! You completely ruined the look of my 27,000 car. You made no attempt to fix the wrong color you put on my car. Eric told me he did not deny the mistake yet made no efforts to fix the damage his **** did.
From the first step, the entire Crown Point staff was professional and very kind and helpful. Through the entire process all of the staff kept me informed and answered any questions I had. The finished product is absolutely amazing! I am absolutely thrilled with the repairs and the dedicated service. Hopefully I won't need your services too often but I am a customer for life and will always highly recommend you! Thank you so much! Lisa L
My only concern is that I wish I would have been told that my van needed to be cleaned out before repairs could be made. I get it that it was a mess. However, if I'd have known that was necessary, I could have saved the $75 I was not expecting to pay. Being called and asked to pay that after the fact was an unwelcome surprise. I was kind enough to pay for it, but looking back now, I should have said no. I should have been notified first. Other than that, I have no complaints. I think the employees are all very nice, very professional.
Thanks for the daily updates! They really put my mind at ease. The car is running great and I appreciate all the hard and speedy work!
Second time coming there. Work was done superbly. Thank you!!!
You kept us posted on progress, did an excellent repair and thoroughly cleaned the vehicle. Thank you.
I was pleased with the work !!!! Thank you
Happy with finished product
Staff was hospitable, very informative, and quick to finish the job. I highly recommend CDE.
Great service quality work and friendly employees.
I was thoroughly satisfied with the service provided to me. It was good and pleasant and the facility was beautiful too.
I liked the daily texted updates. Julie at the desk was very courteous and had great follow-up. Truck looks great!
CD does a tremendously great professional job courteous and very people-friendly I will always take my vehicle there if I need any work done great people there
Excellent, prompt, friendly service!
treated my car as if it was there own
We were very impressed with the service and the kindness of the employees.thank you so much
You all did a great job. Thank you God Bless you all.
They did a wonderful job on my car. I was nervous since my car was not even a year old- completely looked like new! They exceeded my expectations and I was very happy with their work! Thank you!
I was extremely happy with every aspect your repair process, from the pleasant and helpful staff to the completed work. I was also surprised with the inclusion of the fantastic detailing work involved. Very nice all around, I will be back for any future work and let everyone I know you are the only choice for collision repair. Thank you very much!!!
Great job and friendly service!
Excellent job! Over and above care.
The updates were especially helpful. This is a stressful time for anyone and keeping customers updated aids in alleving some stress. Bob, Eric and Julie were appreciated in their excellent customer service.
Easy to work with and very thorough. Extremely friendly!
CDE was extremely prompt courteous and professional. Would highly recommend them to friends and family.
No I gotta take it back tomorrow 3-17-16
Fast, friendly service and great communication about the whole process of my car repair. I like that the rental car was so easy to acquire and return. Most of all, my car looked great, including the interior which appeared cleaned also. Very professional group of employees. Great Work!!! Thank you for taking such good care of my car!
Awesome, Bob was terrific did a fantastic job in getting job done!!!
Work was done in a timely manner. Updates were welcomed. The car looks great. The staff was very helpful. We'll recommend you to others.
Can't improve on that experience. Totally professional
Great job,my car looks brand new
In the past I have gone to other well known collision place, always have had issues with them. Not only did u surpass our expectations but went above n beyond keeping us informed thru each step. Made life easier on a time of stressful situation. When it was time to turn the car to me, you also detailed the interior. That was a wow. Thank you. I will definitely recommend you to friends n family n I will use your services, if need to.
Very Courteous and Kind excellent Customer service
Very clean building, efficient service, exceptional front desk lady Julie, she is a keeper!! Loved rhe updates daily on status on my car! Work was very goid! We will be back if we shold need service
Bob was absolutely wonderful keeping us updated about our vehicle, and definitely an asset to your company. A Customer service.
Very pleased with the service. Excellent job on the car and good customer service! Will definitely continue to do business with you guys in the future and will recommend to others.
Great experience and the car looks great. Thanks
Great job! Love the way u explain what was done. Very polite. Your team took its time on making sure everything was right before releasing it to us. Thank you. Vicki K
I am so happy with my experience I would be happy to submit a letter if you would like
Thank you for keeping me updated on the progress while my car was in your shop. The phone contact was appreciated as well. Along the way, I heard so many good things about your business which proved to be spot on. I was truly impressed with all- including how fast you put my car back together. It's nice to have my goofy little red car back home!
Excellent work..my car look great....I'm very please with their work
Everyone is amazing and crazy efficient. Loved the. Instant updates in text. Thanks much
I liked the text updates so I knew how things were progressing and the follow up phone calls kept us informed of possible delays. Everyone was very pleasant to deal with and with every call the last thing asked was if they could answer any questions.
Vehicle Make : Volkswagen
Promot service and friendly crew. Couldn't have had a better visit.
My experience with CDE collision centers was a very good one. The service was fast, the people who work there are extremely nice and helpful to me along the way. Thank you!
I have had the car for a week and have not had any problems up to now. Thank you very much.
Excellent work and Bob was most pleasant and always kept me abreast on the progress of the repair. Very pleased. Thank you.
Kept me very well informed.
Vehicle Make : Volkswagen
I am happy to have my car back looking "like new".
I found your company to be efficient and professional.
A great team. Always polite and professional. Only place I would consider going
No problems. .good communication.
Absolutely great customer service. Everyone was very nice and helpful at every moment. Thank you.
You're business made the whole process of the repair very easy. No complaints on service at all.... Every step of the way I wAs kept informed on progress of my repairs
However I noticed last night the window seal on my drivers side door is leaking air. Wonder if there's an adjustment that can be done
Your communication was great. Time commitment was accurate. Thank you.
I like that you detailed my car before I picked it up...that was a nice touch!
Very responsive and answered all my questions. Easy to work with, finished everything on schedule. Would recommend to anyone
Great job. Keep up the good work.
Service was quick, courteous, and friendly.
They did an excellent job repairing my car very flawless!!!
Very nice people!! Very organized business
extremely professional service. constant communication. quality work.
I was very satisfied. My car looked brand new! I was also surprised that my car was detailed inside and out! Thank you so much!
Very happy with repairs and will recommend anyone who needs services to your business.
Great job. My car looks like new. Thank you
Vehicle Make : Mitsubishi
Ithank for you for your on time service your hospitalty ,and the great job you did on the car . You kept me updated each day so I always felt my car was in good hands. I wil recommend you to my insurance company to get the hell damage out of my car."Great job guys"!!!!
Thank you for a speedy and beautiful job. I will recommend you guys whenever someone needs a professional job done.
Excellent service all the way around!! Thanks CDE!!
Great job folks. Top notch from beginning to end!
All good very friendly, looks great
Awesome job and done quickly!!!
My car looks beautiful, works great and appear to have been detailed. We are very pleased!
Great work, friendly staff
They missed something. I caught it. That cost me 6 more days without the car.
I have been a customer of CDE for over a decade. I have always been extremely happy with the work and customer service. I have gone to Lynwood, Chicago, Hammond, and Crown Point (not all my fault) and I've never had a bad experience!!! Everyone I've come into contact with from CDE has been informative, knowledgeable, and polite. Thank you for taking such good care of me and my cars!
The team was great everyone I spoke with was kind and curtious. My car was done a day ahead of schedule and looks great. Ild recommend them any day.
Very nice job. For being a first time customer, I was pleased with service provided. My vehicle looks good and was very nice to see it looking so shiny and clean when I picked it up.
This is my second repair here. Love your work, thank you.
Thanks for your quick work
I am 100% happy with the repair that were done on my car. Although it was a challenge you were able to get the job done fast and efficient thank you!
A very kind and professional staff. I was very impressed with all personal I encountered during my visit & repair. I sincerely thank you all for your expertise and for a job very well done.
No complaints at all. happy with service ..
I appreciated the timely updates about the repair. The repair was perfectly done, and completed a day earlier than anticipated.
The entire experience, from stop for estimate to drop off to pick up was exemplary. Bob Gresham and the rest of the C.D.E crew kept us informed daily of progress and estimated completion time.
They were a couple of days late due to finding items that needed fixing even as they were reassembling the car, and
I'm grateful they took the time to double check items as they were putting the car back together.
In this age of "close enough", they went well beyond the expected.
Thank you very much.
It was a pleasure having my car repaired at CDE Collision of Crown ???? Point. Everyone that I dealt with was freindly and courteous. The whole process working with Geico, CDE, and Enterprise made what could have been a traumatic experience into something I fully appreciated. Thank you again.
The car looked beautiful and drove the same as it did before. Bob was excellent in communicating each step of the process to me and answering all of my questions. The only thing that wasn't great was the windshield wiper blade is broken I think. It makes a horrible clicking sound when on it's fastest speed.
Otherwise great job! I will recommend you guys to everyone!
Great job Thank you very much!