Extremely friendly at the front desk and Bob was such a pleasure. Everyone there made it easy and my car looks fantastic
Everything was done as they had stated zero complaints and the people were friendly and amazing
Wonderful people at the Crown Point office. Felt welcoming. The work was fantastic and complete. My car was cleaner than when I brought it in for repair. Above and beyond my expectations! ????????????????
Excellent and professional customer service!
Excellent Service, excellent bodywork! Would recommend to all my friends. Kudos to the entire crew.
Vehicle Make : Volkswagen
Keep me informed and updated every step of the way thru text and phone calls no surprises and repairs were done right on time and my 2018 Ford F150 looks good as new great work thanks.
Very satisfied with everything
This is the 3rd time we have used CDE for three different cars and we couldn’t be more pleased. They are professional, courteous and precise in their details. We recommend them to anyone in need of service
Excellent customer service. I would definitely recommend to friends and family.
Everyone at C.D.E. was professional, courteous, and friendly. The work was done promptly, and my husband and I are happy with the result. We will recommend your business to others!
Vehicle Make : Mitsubishi
The whole process was handled professionally, efficiently and friendly. A+ thank you C.D.E staff.
I appreciated being updated on progress of the vehicle and the pleasant and professionalism of the office staff
Staff is very nice and friendly. Car was done perfectly as far as I can tell; however, delivery of car was delayed twice—once for 6 days (costing me 6 days extra car rental) with an excuse that was hard to believe OR EVEN understand—my belief was CDE overbooked new customers and could not or would not increase staffing accordingly. There was a second one day delay (Friday rather than the promised Thursday) costing me another extra day of car rental! Manager denied any fault or compensation. Satisfaction and trust in CDE collapsed for me given the lack of forthright explanations and denial of any compensation for extra car rental. Second one day delay was said to be needed to repaint due to a running drip as car was drying. I suspect staff was so pressured for time that they did not check paint condition timely and had to redo the job—clearly a lack of proper quality control for whatever reason. Julia, Jeanine (sp?) and Bob very nice! Manager Mr. Prince? (With whom I never spoke directly.)—not making a good management decision for customer relations! AND at that point, I only asked reimbursement for ONE day ($8) as opposed to the 7 days I could have reasonably requested. Or did manager Prince lack the authority to make such a monumental decision?
Did a great job on the Traverse
Did a beautiful job on my truck. Kept me informed on the whole process and everyone was very friendly! Thank you!!
Very friendly, great communication and a job well done! Highly recommend them.
Julie was always very pleasant and professional when I called. Lovec the text message updates. My car looked great! I appreciate CDE going the extra mile to obtain a non defective part. I think CDE is on the third try. Also appreciate them ordering a new Mizzou decal....wasn't necessary but thank you.t