Vehicle Make : Volkswagen
Thanks for making my car look as good as new!
The door opens with out all the grinding and crunching!
Enterprise car rental didn’t give me a choice of vehicles and put me in a high priced Audi. And after I dropped off the car, they called me and said I owed $139.00 for taxes. I’m sure it’s spelled out in the super fine print on their hand held device.
Geico didn’t mention that the car rental wasn’t really free. People should be straight up with the customers and not hide behind the “fine” print.
The repair was completed ahead of achedule and the car was pristine when I got it back!
The car looks beautiful. The service was professional and friendly It is a job very well done.
The work was impeccable - unable to tell that there was any damage. The entire process was smooth and transparent from initial contact to completion. Very accommodating and service oriented- Geico, Heart's Garage, and Enterpr!
The text messaging updates on the progress were great
The supplier was the problem causing over a 100 day delay in total satisfaction.
Outstanding service every member of your team was
Very friendly and professional I would highly recommended
Your company . Also my car was present to me in showroom status
Great job and communication!
I know I can always count on you , much APPRECIATED!!!!
I was really impressed with how quickly the work was done especially with the extreme weather we had this week. I cannot tell you how much I appreciate you guys working through that. I loved that I was updated via text on the progress and how easy the whole process was.
Jason has done as an excellent job. The front desk person and telephone customer care personnel need additional training in order for them to realize, what in fact means excellent customer care. It is important to understand the fact that each interaction with every customers are very valuable for the business and its growth.
Time to repair was excessive. Nearly a week from when original estumate to complete was provided.
Everyone was curtious and repair done earlier than stated. The black trim on the back passenger side is loose in several places. I will need to contact somone about this.
Thank you for your anticipated cooperation.
Everyone was professional