Your guy Ryan led me through the whole process. He explained everything so I could understand it and he answered all my questions. During the repair, Ryan kept me informed frequently. By doing that, me and my wife had piece of mind. We felt taken care of from day ****. I would recommend you guys to my friends.
Rayon was awesome a true Team player service care was First Class
Ryan is awesome! Excellent customer service skills, very friendly, and extremely helpful!! The best thing about Ryan is he is knows how to provide excellent customer service by his smile, his personality, and has a great sense of humor! I will get Ryan 5 out of 5 stars!!
Everything was great, they made it easy, and they even finished the repairs quicker than expected. Job well done, Ryan was great to work with and outstanding customer service and care!!!!
So far no issues. Repair looks great.
This was my second time being attended by Ryan and like the first time he provided an excellent service. The predicted time for repairs was on the spot just like Ryan mentioned during the appraisal appointment. Ryan is one of the few persons that I have taken time out of my busy schedule to write a well earned review.
The USAA rep. was fanaminal. He made the experience hassle free.
I was informed every step of the way and received my vehicle back a day earlier than the suggested timeline. I am extremely pleased with the services rendered. Very professional in the approach and communication.
Ryan was excellent and kept me informed. USAA not so much
Ryan was awesome. My repairs were completed in a time manner. He was very professional but still very friendly and easy to communicate with. If ever I need more repairs I will be contacting Colonial Heights Collision.
Everyone was nice and friendly my car was fixed perfectly it was cleaned and vaccumed out and they kept me posted at all times about what was going on with my car I love this place and would recommend it to everyone !
Always quality work. Staff is also great.
Great experience! Keep up the great customer service
I received extraordinary customer service.
When I received my car back I couldn’t tell where the accident happen. They did and excellent job. I appreciated the updates through text message it kept me up to the minute on the process.
Job was well done, I was kept in nformed of progress. Very professional.
Awesome customer service. Excellent job
This is this most professional body shop I’ve ever been to. The daily text messages with my car updates kept my mind at ease. I recommended them to all of my co workers.