I thank the ones who stayed after 5 tonight to make sure I was able to get my car today and the car looks great!
I just want to acknowledge and thank all of the Collisiion Team once again for making my experience most pleasant during my time of need... everyone there was most courteous and attentive to making me feel important and words could not express my gratitude!!! I will always count on this company if anything else involving my car repair needs if and when I should encounter another unfortunate experience... THANK YOU ALL!!!
Great service. Would highly recommend them.
I thought the service was awesome! Everybody was very friendly. I was most impressed about the timely updates thru text message. I would refer you to everyone I know going forward. Thank you all for everything!
Good job. Good communication.
Nice people to deal with and great work
Great job! Excellent service and work! Top-notch shop!
You guys did an excellent job of repairing my car in a timely fashion. My car was dropped off on Tuesday 11/8 and it was ready for pick up on Wednesday 11/16! I love the updates sent via text message and the customer service was phenomenal! Thank you Robert E. and CDE staff for making my experience so wonderful!
Everyone was very courteous, friendly, and professional. Repairs were completed in a timely manner.
Vehicle Make : Mitsubishi
The two times I have worked with the company, they have done an amazing job on my vehicle. The personalities of the employees made the experience very comfortable and I would recommend the company to anyone! Thank you so much!
Such an amazing job. You can't even tell there was previous damage. Thank you so much
Job Well done. I am very happy with the work. I would be back if needed.
Very professional group of people. Appreciated the daily text repair status updates.
I'm hoping I never need to but I would use and recommend CDE to others should there be a need in the future.
Service was professional friendly and work completed quickly with updates of progress.
My car was repaired promptly & looks great. Cannot over stress the value of the personalized service I received at CDE.
The car rental place was the one who called me who said that my car was going to be completed in the afternoon. No one from your company called me so I decided to drive over myself and sure enough my car is just sitting in the parking lot ready to be picked up with no phone call from anyone from CDE.
Everyone was very courteous and able to answer any questions that we had. We felt very confident that our van would turn out well!
FROM MY ARRIVAL TO COMPLETION, I WAS TREATED WITH THE HIGHEST LEVEL OF RESPECT AND PROFESSIONALISM. THE ADVISOR WAS BOTH KNOWLEDGEABLE AND FRIENDLY. I WILL RECOMMEND C.D.E TO ANYONE WHO ASKS ME ABOUT BODY REPAIR SHOPS.
I love th customer service and the quality work done on my car thanks guys
They informed on how the repairs were progressing staff was professional and very helpful
Great service and very professional
They Were Great And Very Efficient With My Vehicle. No Complains At All. Will Be Back If Anything Elses Happens
Everyone in CDE were very friendly. Thank you for doing an excellent job on my truck. Jason was very kind by explaining what was done to truck. Since my husband wasn't with me I appreciated Jason explaining the repairs done. The whole team including rental car did an outstanding and most excellent job. Thank you all. I will refer your team to all my friends and family.
The staff was so very nice to me. Jason was beautiful he called and explained the repair process of my car. He also was very patient with all of my questions and concerns. I will rate him and the shop a 10; with 10 being the highest quality.
Excellent work very satisfied.
Very courteous staff, fast service, liked getting phone updates. Very convenient, quality service!
I received prompt and courteous service. I never had
To check with CDE, they kept me informed about the progress on the repair of my car.
I was extremely satisfied with the service provided by C.D.E. Robert was extremely helpful with dealing with my insurance company. All I had to was drop off my car and they did the rest and no charge for extra services. I highly recommend C.D.E. Guin Oliver
Yes My Husband and I was very Happy with the service it was completed in a Timely fashion. Also the staff was very pleasant, professional and friendly. I will highly recommend C.D.E. Collision.
My car was clean and the repair was done so wonderfully. I appreciated that I didn't have to wait a long time..You guys did a great job..Thanks again
Always courteous and excellent work
The service was the best I have experienced in this line of work. Very courteous, customer friendly, and timely. I really appreciated the daily texts. Please continue the customer conscious attitude.
I was expecting a major incovience from start to finish and it was completely the opposite. I started the process as an unhappy camper. I was very impressed from start to finish! I was only inconvenience a total of 3o minutes. I appreciated the daily text on the status of my car and my rental car was easy in and easy out. Jason did an excellent job of assuring me my new car that cost $40,000 would be repaired perfectly. Jason had the soft skills needed in dealing with a difficult situation.
The service was excellent...from drop off to pick up! I really appreciated the text updates on my vehicle too...I also was impressed with the timely fashion the car was repaired in....awesome job guys
I really appreciate the kindness of the entire staff...
Very detailed and meticulous. Love text sent dauky with updates on my vehicle.
Better then I could imagine
You guys did a excellent job. Thanks.
My car was very very clean inside and out my repairs on the fender was very very good as I thought it might because I had my car repaired send you two to your collection company before and it was excellent I loved everything about it and I would recommend you to anybody else that may be an accident thank you very much
Awesome job my vehicle looks sparkling new
My experience was fast and professional all the way through the process.
Excellent customer service.. Explained everything and well as sent emails with up to date status..could not have have been a better experience dealing with accident/car repair. Thank you!!
The team was very courteous and professional. The customer service was aabove expectations
Great service and fast turnaround on my vehicle! You were awesome!!!
This was my first accident so I didn't know what to expect....I thought it would be a hassle but the experience from start to finish was a breeze... I greatly appreciate everyone for making this already uncomfortable situation bearable
Good job done on my vehicle,also kind and courteous service
Excellent customer service
Very efficient, and friendly.
Completely satisfied with the service C.D.E provided.......
Fine job keep up the great work ! Sharon M
Personable, integrity, friendly, professional, thorough. It was an absolute pleasure doing business with CDE!! I highly recommend them !
They were extremely pleasant to work with and even waited for me after hours to pick up my vehicle.
My experience was excellent, the staff was friendly and explained the process. Enterprise was helpful and everything was convenient.
Appreciate your good communication during the process and tour professionalism!
The service was fast and efficient. The staff was very professional and courteous.
They always take your concerns seriously and want you to be satisfied. They believe in delivering a first class product.
I loved the open lines of communication! You all kept me up to date every step of the way! It was a very professional experience speaking to the staff and mechanics! I received my car back today and my baby looks just as she did before she was injured (damaged lol). So I thank you all for clearly paying attention in your fields and you have one happy customer to thank you! THANK YOU! 5/5 stars!!!! EXCELLENT EXPERIENCE!
Needs to touch up the repaired area.
Thank you guys for an EXCELLENT job. The bumper on my Crown Victoria looks better than it did before the accident! Perfect paint match and fitment! Kudos to the entire team for running a great body shop. I will be a customer for life. Thanks Robert for keeping me updated and I appreciated the update emails also. I'll be recommending you guys to friends and family as well. Again, thank you!!
Amazing customer service. Car looks like new. Live the Geico/Enterprise connection. Thank you fora great experience. Will recommend CDE to everyone
They did outstanding work, they explained everything that was done. They cleaned my vehicle walked me thru my cost. I was completely satisfied
Excellent customer service and quality repairs. I truly believe they care as much as I do about my car!! Thank you
You guys did a GREAT JOB on my car. I love the fact that I was updated on the status daily. And my car was completed as promised on time. I most certainly will refer you guys to anybody that may need work done to their vehicle. You most certainly gained a NEW CUSTOMER. Thank you guys for everything
Great job on the Jeep. Would have never of known it was in an accident.
This company was very professional and courteous. Service repairs were done to perfection. I give this company a on of 1-10...A 10
This was the absolute BEST car service i have ever received! The funny part is that this isn't even based off of MY insurance company! I would recommend this shop to everyone. Very courteous service from beginning to end and my car looks great! Thank you C.D.E Collision.
The team at CDE provided me with the best customer service I have ever had. They took care of my repairs, coordinated my rental car and even addressed additional repair expenditures directly with my insurance company. The repairs were done on time and Tim and Michelle kept me updated the whole time. They made a an unfortunate hit and run into an easy fix.
The staff members very professional, Communication regarding status of my car was addressed daily including day via text. I am very happy with the exellent service that C.D.E provided.
Great service and they were very professional.
First day I came in to drop off my car as soon as I walk in the door I was greeted with Hello's and smiles. The entire staff was so pleasant and made my experience good. They also kept me updated on my car letting me know every step of the way. When I came to pick up my car I was greeted the same way. I did have to come back because I ran across a issue but I believe his name was Mike and he fixed my car as soon as possible. I give C.D.E 5 stars Great customer service!
Thanks for doing a great job and also thanks for keeping me updated
Great job. My car was done perfectly.
Great staff coupled with excellent service, equals an awesome first time experience. Great job guys!
Was very pleased that I was kept informed on that status on my car via email
Everything was made so easy by the Staff at C.D.E. I want to thank Jason and the young lady at the reception desk. They was very courteous and friendly.
I'm very pleased with the results always been treated on a very professional way I'm glad I chose CDE I got only good experiences thank you!
Great customer service. Great timing with repairing my vehicle. Having it ready within the time limit. Great job on repairing my car. It looks great. Thank You
The team was very cordial and worked tirelessly to meet my deadline. The work was professionally done.
My car looks amazing! Great job guys!
I was totally and thoroughly pleased with my experience at C.S.E.Collision. The service professionals there were courteous, knowledgeable and friendly. I would HIGHLY recommend C.D.E. Collison to family and/or friends!
Good service, very nice people to deal with. I would recommend to others.
The repairs were done well and on time, thanks. I am a repeat customer and God forbid if I need repairs in the future I'll be back.
My car looks great!!! They made it a priority. They did great work in unbelievable time.
Everyone was so nice. My car looks better than it did before the accident. I couldn't be more happy. Thanks!
Job well done..... I have know problem recommending anyone ...Thanks
I was completely satisfied with my experience with CDE. From the initial estimate to picking my vehicle up I was satisfied with the company. I appreciated the texts and website with the progress of withe work done on my vehicle.
Thank you so much! I was a little nervous about having work done on my car as we never needed to do any sort of work before. You did a fantastic job and Robert was great about keeping us updated throughout the whole process! We will definately recommend your service to anyone we know who may need it!Thanks again!
So far so good..I really appreciated the professionalism and the efficiency of your company. I hope the workmanship is as good and I think only time will tell.
Thanks for everything.
Very, very satisfied. One of the best customer service experiences I've ever had. Thank you!
Was completely satisfied. CDE turned ironically turned my car accident situation into great experience. The results were amazing. I truly appreciate Robert and Michelle's professionalism, it speaks a lot for CDE.
Thank you :)
The place in Lansing in the bomb! Those guys over there no how to do business! I was treated like royalty... Thanks Geico and C.D.E. If ever I needed auto body C.D.E. Will be the one who'll get my business!
The service was excellent and fast. I just hate I had to wait my turn for service. It cost me a little more money for the car rental. But I guess you guys are so busy we customers have to wait for the great service you provide.
Very professional business! I love the communication they provide (texting)
The work was well done. Because it took longer than expected; through no fault of CDE; I expressed that concern, but the team made it right; and for that I'm grateful. I will recommend their service to friends and family and return if needed.
Jason and the staff were over the top knowledgeable and thorough in their service. Their accommodation and efficiency made the ordeal seem like a minor inconvenience. I would highly recommend this shop to anyone...
Very happy especially with honesty and integrity of the person who worked with me from beginning to end sharing his knowledge of my repairs. Thank you Robert for everything. Love the updates. To the CDE family have a bless New Year
Wouldn't go anywhere else...thanks for a job well done
Only complaint and it's minor is that it looks like the vehicle was driven about 150 miles and the fuel was almost empty. Other than that job well done
Very impressed with your operation. Great communication, work performed very timely (24hr turn around), repair was well done. Also impressed with the rep from Geico and his willingness to do the job the right way without any hassles.
I appreciated the professionalism, the frequent updates via text and call, and the ease of the entire process from repair to rental. God forbid I have another accident, but if it do I will come back to C.D.E.
Excellent communication, great customer service, and speedy yet flawless results!
I'm very happy with the work u did on my car.
Everyone at CDE Collison in Lansing was very nice. Robert my technician kept me informed and up to date with everything. Their customer service was awesome and they were very honest with me about my car concerns and damage as also informative about future services they would be willing to provide. They even threw in a few extra services at no charge to me. How awesome is that? I couldnt of asked for a better experience. I will definitely be recommending them to anyone looking for a professional, clean, reasonable auto shop with talented skilled technicians you can trust. No money scams here just good people.
CDE did a great job repairing my vehicle and got it done quickly. The staff was really friendly and helpful-making the process less stressful. I have already recommended CDE to others.
Excellent service from time ya walk in the door staff greeting excellent right on to repairs great job
I will defiantly recommend you for service
The work is guaranteed for the life i own the car also it was a step by step process with letting me know what was done i just cant say enough with the excellent service if needed hopefully not i will definitely use you guys again thanks again
The whole experience was amazing. Very courteous employees the vehicle was ready in such a fast time. I would recommend this body shop to family and friends. This was the best experience I've had with a body shop. AWESOME !!! A
Everyone was courteous. Jason was especially nice and professional
I would like to say, great customer service starts with the first point-of-contact, and that would be Michelle. Michelle handled herself very professional, she's friendly & communicates well between the insurance company and the customer. Michelle even made the connection for me to get picked up by Enterprise. The transition was very smooth. Secondly, which is really important to me is how you handle and repair my car. When my car was ready for pickup, Jason assured me if ANYTHING goes wrong or if I am not completely satisfied to give CDE a call. CDE want to ensure that the customer is satisfied 100%. Jason ad well, was very friendly, professional and confident in his work. That was comforting to me. I LIKE THAT! I also have a lifetime warranty on CDE repairs as long as I own the car. How great is that! I definitely will recommend Collision Damage Experts to anyone.
Fantastic service! Thanks again my car never looked so clean and good!
The staff was great, friendly, and helpful.
This was my first time using your company . Michelle Burns the customer service representative was very helpful and smart with your business made my part very easy . She stayed in contact with me and answered any questions I had . I appreciate the great work and customer appreciation .
Service was prompt and professional.
Like the way the company handle the problem
Staff was professional and informative. Car looked good. Job well done.
Thank the manager and staff for professional and courteous service, as well as their willingness to go above and beyond my their responsibility to ensure my vehicle felt almost brand new. They took the time to explain my options, the cost and the best value. As a veteran with 30yrs service I felt as if they were part of my fireteam. Great job and I highly recommend them. DDMinor, MGYSGT USMC ret.
I was treated very well throughout the entire process. Many thanks to your great personnel!
Everyone was super friendly and helpful definitely would use your company anytime and reccomend them.
CDE,Geico and Enterprise provided timely and professional service. I would recommend CDE to my family and friends. I was totally satisfied.
My claim was handled professionally from the inspection for an estimate through the day I picked it up. I love how I got constant updates and complete information on the status of my car. Robert was wonderful and I felt totally confident through this entire process. And my car was completed earlier than expected and it looks beautiful! I would refer anyone this shop and will definitely use them in the future if necessary.
Thanks much C.D.E.
Work completed 10/29. From a viewing prospective all indications at this stage suggest a job well done.
Excellent customer service, very professional, and completed the service fast.
I recieved very professional service from Ben (geico) and all the staff at CDE collision.I am very pleased with the repair of my car.
They kept me informed about the progress of my car.
I like that they kept me update with completion of my car and the cute message that my Nissan was happy because they are taking good care of it. I like that my car was so clean you couldn't tell I had an accident and it smell so good.
CDE did a great job. They were professional, friendly and helpful. They turned a bad situation (an accident) into a tolerable situation.
Thank you guys very much.iI just spoke to my sister telling her about the nice experience I had.I told hER if she hear anyone in need of any workfir any reason to come see you guys. Thanks Again For taking good care of my car. :)
You did an excellent job on my car
Im extremely satisfied with my service... the two receptionist were very friendly and a great help the repairs that were done were also exceptional but the receptionist made my trip worth it
The entire experience was just great!!!! Every employee I rant into spoke to me like we have know each other for years and I really appreciate that!
cde collisions staff are very professional and accommodating. The auto service was so outstanding that I barely even recognized my car. Robert kept me up to date with the repairs, cost and completion date and the text notifications are helpful as well.
People were very nice there thank you
Excellent and great updates to let me know the status of my vehicle
I loved the work performed on my van and the customer service.
Great service. Communication was excellent
Exceptional customer service and communication. I couldn't be more pleased. Would without question recommend to any and all.
I appreciated the updates via text on how the repairs were going and the completion date
The people are fantastic & made what could have been a really inconvenient experience extremely pleasant!! Thank you!
Everything was done Professionally and in a very timely manner!
Happy with the repairs and communication through the whole process was very good.
It looks like there was never a problem.
Excellent work. Thank you so very much!
Everything was perfect from drop off to pick up. My car looks and feels like a brand new car. Thanks!!
CDE did a great job in my Jeep Grand Cherokee. They kept me in the loop as to what was going on and the timeframe of the job. Couldnt ask for better customer service..
Although I understood why the exterior of my car was a little dusty, I would have preferred a clearer car. However, I was very satisfied with the repair work. Kudos to CDE in Lansing. I would highly recommend others to your facility. Thanks for your diligent, hard work and for keeping me updated on progress. Great customer service.
Great job to all very friendly and nice
Craig and I can truly say our experience with you guys was Wonderful. The level
Of respect was outstanding. We were treated like no other place we have been.
All we can say is excellent JOB!!!! Thank-you guys for the detail of my truck. Wonderful, Wonderful, job. Great place to do business with. The service, people and kindness C. D. E has it all. Way to go guys, keep up the good work!!!!!!!!!!
Craig and Sheila Kimbrough
Great job as always! Keep up the good work.
Awesome job great service very convenient all in one place
Chevy. Looks good, job well done. THANKS!
After driving about 15 miles my check engine light came on. The engine light was not on when I brought the car in for repair.
I hope I never need your services again, but if I do you will be my first choice.
I was completely satisfied with services from the first call to the last texts I received THANK U SO MUCH
The team at that store was extremely helpful and knowledgeable and patient with all my questions. Very accommodating. The receptionist was very kind. I will definitely use them again and recommend them to friends and family. Job well done
Exceptional customer service very friendly, professional & informative They kept me informed in every way Keep up the good work!????
Beautiful work and really nice people. Kept me updated and the whole process was so easy without any inconvenience.
Lui was very helpful! Excellent customer service skills. My car looked beautiful!! I'm so happy I chose CDE Thank you.
Did not mention or give me my 50.00 deposit back, or mention it. Everything else was excellent would recommend your company to anyone, very friendly , clean , emails were on top of everything. Just would like to know about my deposit of 50.00
The work on the car inside and out was very well serviced! Thank you
I am very satisfied with C.D.E,s services
very satisfied with the excellent quality of repairs, time they took to repair my car and the courtesy plus professionalism they showed me when I brought my car to be repaired. Employees were very polite
Excellent Customer Service!!! I would HIGHLY recommend CDE Collision to my friends and family!!!
Louie was awesome from start to finish. I was updated on the progress of the repair via text, which was very convenient and useful. The repair work looked fabulous and I appreciated the cleaning as a final touch. My experience exceeded my expectations. Superb service Louie and crew! Thank you!!!
I think you all is the best later with rest. I give all 10 out 10.thanks so much.
Very courteous and informative team.
Will be top of my list.
I though the hood was going to be fix and side dents
I just want to take the time to tell you guys how much I appreciate your friendly service and such a great job you guys did on my car in such a short time I will definitely recommend you guys to all my family and friends
VERY GOOD DETAIL WORK VERY SATISFIED
They did over and above what I expected. I am totally pleased and I definitely give them high praise. Thank you, job well done.
I was greeted and treated in a very professional manner and the daily updates regarding my car was excellent. I will refer any and everybody I know that needs a repair done. Thanks for a job well done
My car looks great! Thanks guys!
it was a very excellent experience I love being able to make All transactions at the same facility, service very professional very clean facility, very kind service thank you excellent.
No call necessary. I was very satisfied. My only comment would be that my estimate of completion was incorrect. The repair ended up taking a few days longer than originally told.
I do appreciate the work that was done on my Audi. The team in your office and shop were all friendly and polite. Thanks you all and take care.
Thank you all for everything you all did and amazing job. I am so pleased with the work that was done on my car.
Thanks you guys did a great job. Thanks for putting my avenger together perfect im happy...
Excellent service and i truly love and appreciate the timely updates daily. Couldnt ask for better customer service. Great job!
I am very pleased with the work that you all performed on my car. I'll definitely come back again if needed
I am extremely satisfied with the professionalism and quality work I received. Everyone involved put me at ease during this difficult time. I HIGHLY RECOMMEND. C.D.E. Collision!
I loved the way that I was kept informed about the progress of my car via text messaging. The staff was courteous and treated me with respect.
The process went very smoothly. It was very convenient to take care of everything in one place. The car looks great!