My car was completed as promised and very clean
I was not satisfied with the service and they did not fix my car wasn't nothing wrong with my car before the accident that I was involved in but they said my car was messed up even before the accident but how would they know I'm not gonna lie and tell them if something was wrong or was before the accident. The fender and door was fix but they didn't fix my alignment for my front end. I'm dissatisfied with the service I received have of my car was fixed and that's not right and the insurance I have wasn't of any help to me and I pay my insurance on time, I feel like I got screwed by both companies
Vehicle should of been driven and check throughout before turning in the rental afterwards driving vehicle wheel is out balanced and the hood is not aligned straight. Too much in a hurry to get paid. Had to return back only for them to see for themselves and now have to return next day. Hope a rental is ready so I can go to work.
You have an excellent rating from me.
Great service Mr. Tom Goodwin
Excellent service all the way around. I was very very pleased.
Great work and everyone was very professional!
Great experience. Super easy to set up appointment. Nice people to deal with. Very clean facility. Thorough explanation of repairs and process. Job completed very fast. Looks great. Thanks.
I am totally satisfied with the service I received from C.D.E. Thank you for your services! Rose Mary Jackson
Great job. Repair was excellent as well as the services.
Excellent service I receive from everyone. I am pleased with the results, and even the fact that CDE cleaned the inside of my car. KUDOS to them for going above and beyond with their service. I would recommend CDE to anyone needing automotive services.
They were very helpful. Even stayed open a little later because I was late due to traffic. Made a difficult situation much easier. They were terrific.
I was very please with all the updates I received regarding my car from the front desk to the body shop and the convenience of enterprise right there would higher recommend your service to others and have already thank you for top notch service
Cindy was great at explaining the procedure the guys were great at What they do , went the extra mile , job well done
this is a wonderful place to get your car repair.. PERIOD...thank you for the car wash and cleaning the inside of my car.. that is something i really didnt expect. Car looks Great!!. thank you C.D.E Collision.
Love the professionalism. Love the early completion. Love the proactive communication!
They had excellent service
Great job. Thank you so much
The front desk lady was excellent and make us feel comfortable when we arrive even offer me coffee. We will definitely recommend CDE to friends andf family.. Also the enterprise Mike was very helpful thank u
Class Act company to deal with, staff was great to work with, liked the fact that Enterprise had rep on-site to take care of rental car needs.
C.D.E. did an excellent job on my repair, and I would definitely recommend you guys to others.
Thank you guys I really love it and thank you for the clean up ????????
You did a thorough inspection and were on time with everything from the initial inspection to the pick up time. I was extremely satisfied with your service. Thank you!
this is my second time having service done at CDE and again they exceeded my expectations. The receptionist is the most beautiful spirit in the works and I instantly knew that everything was going to be alright. She is calm and warming. The service-man were awesome as well. Even Enterprise was phenominal and usually they aren't. I love CDE and I will always bring my business to them.
Very pleasant and friendly staff, their customer service was superior. Felt very welcomed. My car looks great, thank you very much.
Vehicle Make : Volkswagen
Fantastic experience! Professional, kind, and my car looks great! I loved the texts and Veronica at the front desk is awesome! Thank you!!!
Couldn't have been to a better place. Everyone was super friendly and extremely helpful above and beyond. The service was super fast and I was informed every step of the way. Thank you I will be recommending this place everyone.
Truck looks great.Thank you front desk personnel shop guy's. Extraordinary service experience.
Very nice people fast and good service
As much of an inconvenience it is to have your car in a wreck, CDE made the situation easy as possible. Great customer service & speedy repair!
Good team and great turn around
my experience with your company was great thank you
You all did a wonderful job on my repairs. I am very satisfied with the results....
Everyone was so helpful and nice you did a great job
Excellent Excellent Service!!!
We are so satified with the repare work and how the car was sooo squeaky clean besides.we thank you again.keep up the best work ever Sharon B
My experience was awesome, good friendly people. so kind, I felt real good.
Vehicle Make : Volkswagen
Great Customer service. Highly recommended!!
Vehicle Make : Volkswagen
Fast excellent and friendly
Everything was seamless and the people were all very friendly
Thanks for a job well done, my Chrysler 300 looks brand new just the way I like it, I had a few concerns but they addressed the issues and made it all better, I'm very impressed with professional service I received, I recommend CDE to any one in need of service, thanks to everyone who worked on my baby........
Everyone was great!!!
My car looks like I just got it from the dealership
A little more notice of the completion of the job
Everyone who spoke to me was very helpful and polite. Very nice people and they did a fantastic job repairing my car and keeping me updated throughout the whole process! I would use them again to fix any damage on my car in a heartbeat!
I commend the professionalism of every single person that I came in contact with. Very courteous and thorough in explaining the entire process and making sure I made an informed decision regarding my vehicle. I can say without hesitation that your operation displayed what customer service is and should be.
Very pleased and my vehicle looks great.
Very kind people and very professionals,!! It was so amazing they clean my truck interior!!! Thankyou so much.
Great service, phenomenal communication and support!
All service was prompt and polite. I was very comfortable getting the work completed here.
Polite, friendly and efficient
It's the perfect system. Courteous and professional staff. Quality craftsmanship.
I did this already. But I answer them again. :)
Quality workmanship..promt service ..clean shop. Thank you .Raymond A
Vehicle Make : Volkswagen
My service was quick and convenient the staff was nice and knowledgeable I would recommend CDe to anyone who needs repairs
Very professional group and the repairs were great and done ahead of schedule. Couldn't be happier.
Great service from the time I walked in the door til the time I picked my car up.
Veronica is a real treasure, she is the first point of contact and makes everything else there look good.
I would like to thank everyone at C.D.E. Collision. Excellent repair, no one would ever believe that my vehicle was damaged. Once again, Thanks You C.D.E. Collision Team, superb repair done. You are the BEST!
The repair looked great! I also wasn't expecting my car to be cleaned so that was a pleasant surprise as well! Awesome customer service and timely repairs! Thank you!
Great job on my car. Thank you
It seems as nothing was done on my alignment
I was very upset about being in an accident in my brand new car, but from beginning to end everyone at CDE was nice and friendly and explained everything about the repair process. I received updates and my car was done sooner than expected. It drove great today and I'm very happy that they guarantee the repair work. That's very reassuring. It was also helpful having the rental pick up and drop off.
Thank you all so much. You were all very polite n prompt. I really appreciate the service n How quickly my car was done.
Fast, easy and friendly service!
Ya did a great job I love the way the car look, best friendly and warm people are ya are thank you so much God Bless Ya
C.D.E.'s service was extremely professional and done in a timely manner. We will use their services again.
This company is amazing. They provided perfect service.
My car was done quickly and correctly! Plus they gave it back to me cleaner than it was when I gave it to them! Great job!
Vehicle Make : Land Rover
Thanks to entire CDE Collision Family. They were all
Very kind, and accommodating to myself and my Husband.
Will definitely recommend.
Everyone was wonderful!!!! Service and the repairs were more then I ever expected!!!! Thank you CDE!!!
I brought my Dodge Challenger in for repairs and from the moment I walked in I felt welcomed. The repairs done were fast and excellent. The car was done two days earlier then the expected date. The customer service was excellent. I like the text updates. I will recommend this place to anyone that need repairs done.
They did a great job on my repairs eith a life time warranty. They were timely efficient professional. They kept me informed every step of the way. Great job CDE
You all did an awesome job and fast service. Thank u so much.
Impeccable service! Cheryl and Diane are remarkable and everything was great from begining to end, thank you CDE
Vehicle Make : Mitsubishi
Everyone was professional and courteous and I am extremely satisfied with the work. The flower that sits on my dashboard was broken by someone there but I'm not that bothered by it.
The car was 2 days late. And there was dirt all over the inside of the car
Very pleased with the repair and I appreciated how they cleaned my car
Everyone at CDE was incredibly helpful and made the process of getting our vehicle repaired very easy. I appreciated the frequent updates and the fast turn around. Thank you!
Excellent Job!! John was great!
The work done on my vehicle was excellent.
Everyone there was professional and kept me informed every step of the way.
It was a great, easy experience! Thanks so much for everything!
Excellent service and excellent staff
Everyone was friendly and courteous.
My car looks great! I am impressed with your service and it didn't take,as long as I would expect. Thank you so much ! My car is good,as new!
Car looks and drives like new
Chery Niciksic is a wonderful representative for your company.
CDE employees were very friendly and professional. I felt very very comfortable entrusting my vehicle in their care. They gave a deadline and stuck to it. I was impress by the quality of service and the top notch professionalism. I will recommend CDE to all my family, friends and co-workers.
Thank you for such fast service. car looks great.
You made an unfortunate encounter a pleasant experience from check in to check out. Bravo!
Thank you- very professional and friendly
Thank you so much for going above and beyond to repair the damages on my vehicle. The paint job is amazing and your staff exhibits excellent customer service.
You made it easy and trouble free...job was done very well. Thankyou and Merry Christmas
Fast efficient clean.. thank you
Extremely professional and great customer service.
Thanks for doing the impossible
I thought your service was awesome. You seem to get the parts quick and replaced everything quick.i received text messages on what was being done. And when I picked up my vehicle I noticed it was cleaner inside and outside. Very pleased and would love to continue being a customer at your body shop. Thanks and happy holidays ????
I can honestly say something that I always wanted to say "If it ain't broke, don't fix it." I am 75 years old and I have never experienced anything that was perfect! But I have now. CDE, Geico & Enterprise pulled off the impossible! All reps gave me all the information Before I could ask. Everyone seemed to enjoy their jobs. All three companies were bent on perfection. I am amazed that one company could do it. But, THREE companies in unison,like everything was rehearsed. I am telling everyone I know about CDE, Geico and Enterprise in Hammond. Thank you for a most pleasant experience. David L
The repair was done very fast. I also didn't expect for everything to be so clean on pickup. It was a pleasant surprise and it made my day. Great team. Thanks!
Thanks for outstanding job !!
Very nice process from beginning to end. Car looks great. Nice job. John was very helpful.
Your work was timely and efficient.
I really like the way they keep me informed about my car and when I went in to the office they welcome you with such a warm welcome, great customer service.
Truck came back looking new!!!!thanks
Great customer service!!!!! Nice repair job on car too!
wow the inside of my suburban is clean!!! and the car looks great now to see if I get the deductible from the guy's insurance in michigan...ugh and the door and window never opened that easily before!
My truck looks better than it did when I bought it.
What can I say. Excellent service!! When I called customer service at Geico, the customer service representative was nice, extremely helpful and friendly. When I arrived at CDE with my car, the excellent service continued. Veronica Gearhart, customer service rep @CDE was pleasant, friendly and very helpful. The same goes for my Geico damage adjuster Dave MacKillop and estimator Bob Sell. Also Mike and William from Enterprise was also very helpful. Thanks for a job well done !! Rhonda T
Cde did a great job. Paint was really really shiny !
I just like the fact that enterprise is right there to rent a vehicle and drop off at your location.
Nick, my estimator, was very kind and professional. The receptionist was also pleasant, friendly and genuinely concerned the day I dropped my car off as I had to make a detour to Urgent Care; I was very ill with the respiratory virus. Everyone is just the best and the work is A-1. I've recommended CDE to several people.
It was indeed a job well done. I appreciated
the relaxed,attentive and knowledgeable
Staff was very friendly and helpful. Walked me through every step in the process. Very knowledgeable and professional. Would definitely recommend to anyone else.
I hope that i never have to come in again for a collision repair but if i do i can not tell you enough how quick, and painless you made this for me. I will highly recommend you to family and friends. I couldnt be more satisified with the service i received with my accident. Thank you
The work was done well. Communication and service was great.
Great service. Car looks how it was when I bought it new.
Iwas very satisfied ,excellent service and wprvice THANK YOU VERY MUCH !!!! :-) :-) :-) :
Quick service, car looks great and customer service a 10.
It's been years since I've been in need of a body shop because of a collision. I was dreading the experience based on previous experiences with other body shops. I was AMAZED at how friendly and helpful everyone was! My car was done ahead of schedule. The fact that it would be done just 3 days after dropping it off blew my mind! The convenience with enterprise on site was fabulous. And of course my car looks like new! So grateful for everyone that assisted in the experience! I know I did not meet everyone, please know you guys are amazing! And while I hope I don't have to come back soon, if I do I won't dread the experience. Thank you!!!
My car took over 6 weeks to repair and the shop never notified geico that the repair cost had gone from 8k to over 18k!! The car was then totaled after I waited weeks and there were continual delays. Terrible service I'll never go back
Job well done. Job completed before promised date.
You guys are the best !!!!
You guys did a great job! Thank you!
Keep up the great work,company try to reach this level of service but falls short,you guys have nailed it.great job
The staff made the whole experience of having an accident very bearable (if that is a word). You let me know everything that would happen, made renting a car a breeze and I want to say thank you very much.
CDE Collison is great the staff is wonderful and helpful. I have use CDE in the past and I was satisfied CDE does great work. I was in and out in not time. I went on on my lunch time and I got a rental and I still had time for some lunch. I will and have recommend CDE to friends.
Great receptionist. So nice fast and efficient!!
Love the job they have done to my car I sure will let friends and family know that they do a great job thank you so much for taking good car of my car
We are very happy with the repair work done on our van. Thanks,it looks like new again!
I really appreciated the treatment that I received. Even as a transgender woman I was made to feel special and appreciated.
They finished my car in less time than estimated. I really appreciate that.
Car looked like it was brand new
I would of liked to be walked through what was done to my car
Great customer service continue to provide professional speedy response i will refer the service to my friends
Great staff ,customer service and quality repair job well done
Thank you to all who worked on my car. It looks like new! Great job!
C.D.E.was very professional.
I have had two experiences here and both were amazing. Everyone is so accommodating and nice. It's a very professional and time efficient business and for it being a bad situation they made everything better and put me at ease. I would reccommend them to anyone who needed work done.
They did great job making my car )oil like it was never in an accident! Thanks
My car looks excellent! Tom was so professional, and extremely helpful! I couldn't have asked for a better team to take care of my car!
Vehicle Make : Mitsubishi
Good fast service
So so much of customer service very polite people very professional I would absolutely recommend
Very organized system. The team at CDE is prompt, friendly and helpful. They washed my vehicle at pickup and I was offered a water on my way out. Most importantly, the workmanship on the vehicle was second to none. These guys set the standard.
U did a beautiful job and I will talk highly about your company
The body work that my truck was in for was done great. My only complaint was that when I got my car back the brand new weather tech floor mats that I had were in horrible condition. They were dirty, which a little dirt is expected of the guys driving the truck, but this was to the point we're I couldn't read the weather tech logo. Also they did not fit as well as they did when we dropped the truck off. Like they stepped on them the wrong way...besides that everything else was ok.
Your staff was so nice and helpful. Thanks for your business.
Excellent communication, fast work. Good job
Excellent job.car looks awesome.thanks I would highly recommend you guys!
Excellent customer service. Besides the mixup with the automated messages, I was extremely satisfied with CDE and will highly recommend this location to any/all my friends!
Kept up to date on status of all stages of repair.
The text messaging helped with communication
Excellent job looks great and done fast thank you
Great customer service. I love the updates on the repairs.
You did a great job. My car looks so good. Like a brand new car. And to go the extra distance In cleaning it was shuch a surprise . Thank you so much
You put a smile on me.
You guys did an awesome job,I'm glad that I had pleasure on trusting my vehicle with you guys. Thank you guys so much again.
The whole process was seemless.
The experience was great. My previous answer should show yes. I am totally satisfied. My truck is whole again, thanks for referring me.
My main issue was not the repair of my car I was very satisfied with that my issue was that when I came to pick up my car after I had looked at the car and was very satisfied with the outcome The girl inside told me that there was going to be a survey and instructed me to only give her 10's not 9's but only tens! I thought that was very presumptuous of her And did not like the fact that I was told how to answer a survey! I would have given very high marks ! If this is how you handle a survey I don't see how it could be accurate
You guys service was great. And the work look amazing! Good job and thank you.
Great service all around. They kept me well informed throughout. Cindy, the person at the front desk was exceptional and a great ambadssador for the company.
The whole experience was great.
Our car was fully restored, clean, and finished ahead of schedule. Great job!
Thanks for a job well done.
You all were great! Easy and fast service!
Just want to say if you want great customer services and a well good job then this is the place to to take your car. Fast an accurate services. I have no doubt about referring others.
I was satisfied with the repairs and I was informed of what was going on with my vehicle in a timely fashion. The thing that kind of rubbed my the wrong way would be at the very end of things when I picked up my car. I was basically told I needed to give a rating of 10 when I was contacted about the feed back and comments about my experience. I didn't like the idea of being told in so many words, I have no choice but to give a rating of 10.
very happy with the work that was done
Everyone was more than helpful. Great easy experiance. No Thankyou
Perfect experience. Would highly recommend
Great service good-quality very impressed with the fact that you detailed my truck????????