Great communication and prompt information provided. Alain was very informative and helpful throughout the process
The updates would have been better if photos accompanied the statuses.
Very great customer service and very satisfied with the work I got done
Excelent service, friendly, nice peoples
Vehicle Make : Volkswagen
I was both surprised and pleased with the service I received. Javier was fantastic, extremely helpful and very friendly right from the start. He also agreed to buffing out some other small scratches on the right hand front side of the car and did not charge me extra, for which I was very appreciative. I arrived to pick up the car and found that he had been kind enough to use some of the black paint to cover a chip from a rock on the bonnet as well, which I had not requested - such fantastic service! As I went to get into my car another gentleman who appeared to have worked on my car (unfortunately I did not get his name) treated me in the same courteous and helpful manner.
Our family will always bring my cars to your collision center, if need be, in the future and will be recommending you to our friends.
Thank you again Javier and thanks to your team ????
You kept me informed about the progress of the repairs.
Excellent Service. Alfredo did great job on the estimate and wss very polite and friendly. Both the girls at the teceptiin desk were very friendly. Thanks.
Daniel was very helpful! He answered all my questions and the job was quick and easy! The car looked really nice like brand new and their service was really chill and cool, always attentive and really made me happy! Thank you. Job well done!
Daniel really responsible his works
Text or call everyday .
Great job on my car...and really good service.
The entire service staff was very helpful and friendly. My vehicle was completed prior to the estimated date.
Greatly satisfied with services provided. Staff are courteous and very professional.Frequent updates on progress of work and completion time as promised .Will rate overall experience a 10 . Keep up the good work.
Excellent service and repair!! Thank you very much for a job well done!! I will highly recommend to friends and families!! Thank you, thank you, thank you!!
Details and update all time
You did thecwork the way you first stated, it was done in a timely manner and the work was excellent.
I like the customer service but I notice some details on my car that I need to take it back sometime next week ????
Service king did a fabulous job on my car. It looks brand-new. Their service is extraordinary. They go over and above what is required. I heartily recommend them.
Very professional, job well done, Service with a smile, excellent overall
Great experience with Service King! Very pleased with the service!
I'm satisfied with the good job was made, andtheir service .
Excellence staff and customer service and beside emails I received phones calls on the up date on the car and the other party we are also having repaired
I like the fact that you don't say what the customer would like to hear, but you get it done the way the customer wants. Great job!
Thank you so much in providing wonderful service!
I first choose Service King fixed my car. I trust Service King. Making my car beautiful. Many Thanks! Likun C
You guys were great. Great communication means a lot.
Great work , it looks brand new again
Great service. Mariella is awesome
Im very pleased with the job Service King provided me. Truly caring staff from beginning to end. I appreciate the personalized cell phone notifications and constant updates on my vehicle. Also of how speedy the service was, yet keeping great quality.
Vehicle Make : Volkswagen
Javier is very efficient and very knowledgable. Thanks to Maria at front desk too!!
Thank you very much for being super attentive to my customer needs.
I greatly appreciate your repair center keeping me posted via txt & phone calls.
Everyone in your location was very nice & courteous which is a PLUS.
Glad to have my car back in a timely manner & looking as good as new. Again Thank You ????
The overall experience of the process of my car being repair is very satisfied. I appreciated all the correspondence, whether in phone updates or e-mail updates,keeping me informed of the daily progress of the repair by customer care Personal Marisela Delgado. Overall I am very satisfied with the repair and care that the repair shop employees/Team has done.
I want to thank everyone at service king from the moment I drive in Valerie took care of me made sure all my needs we're met and made me feel like I was in good hands. Daniel kept me informed at every step and delivered with more than I expected. They took a bad experience and made lemon aide out of it. Thank you service king!!
Very good service. Javier was very attentive ????.
Thank you .
The repair was done a few days earlier than the estimated finish date, which was wonderful! The service was excellent and efficient. They even cleaned my car inside and out spotless. My car looked like a brand new car as if it was fresh off the lot.
A thank you to Marisela and the staff at Service King. You made the repair process easy to understand. Very detailed and professional.
Nothing else, great job and finished ahead of time.
Escribo en espanol estoy muy agradecida por el servicio de la persona que me estuvo llamando y mandandome text disiendo como estaba mi carro hizo muy buen trabajo estoy muy agradecida
The sensors for blind spots are not working as efficiently as before. It beeped before, and now it is not beeping anymore. It has no warning beeps when in the reverse gear. (Michelle and Michael W
Excellent service writer. Javier was awesome. Very knowledgeable about the car. Service was prompt and courteous.
Would recommend to anyone who needs their their car fix.
Everyone was very pleasant, efficient, and quick. I am very satisfied with the repairs. I look forward to recommend the company to others. Thank you very much.
Very thorough repair. Entire staff were very professional. Repair work completed 2 days ahead of estimated time.
Thank you for such great customer service. I was updated on the repair process frequently. Thank you so much!
From start to finish your team member Marisella gave over 100% to help make my collision repairs quick and comfortable. I appreciate your help in returning my car in EXCELLENT CONDITION it brought me to tears. Thank you so so much, customer service is important to me and Service King always gave me OUTSTANDING SERVICE.
Vehicle Make : Mini Cooper
Excellent! Perfetto! You guys seriously did a good job.
Everyone was so helpful and did their best to see that my truck got everything it could have as if it was brand new. Thank you service king for all you do throughout the day to make my day and smile to have my truck back!
My car looks brand new! And I appreciate finishing **** week ahead of schedule! Thank you for everything!
Thank you very much, Service King team of San Gabriel! You are the best!!
You have done a great job repairing my car (and!) at a short period of time. My car is sparkling clean inside, outside and throughout. Javier Bello is the most professional and responsive service advisor I've ever worked with. I had a very pleasant experience dealing with Maria Lam as well.
I've received a wonderful service from you overall and will recommend your center to everybody.
Your service is thoughtfulVery satisfied with the service experienceThank you for Freddy and all staff .
Left side tire flap missing screws not satisfied when they should double check for assuring all screws in its place.
Besides text was received Friday staying vehicle was to be completed 02/20 and when arrive on that day they said vehicle was not ready or call was given stating vehicle was not completed
You are very responsible and excellent service. I would say Service King is the best place to repair your car.
Excellent and timely communications throughout the process, and, most importantly, Service King did a first rate job repairing the damage to my 2016 Honda Fit, restoring it to new condition! They truly live up to their namesake.
Employees were very helpful, knowledgeable, and had great customer service. I would go to Service King again if I needed repairs and would recommend them as well. Thanks!
We appreciated the updates on the repairs to our car from
Daniel along with the text messages from Service King. Everything between Service King and AAA went smoothly. We also appreciated being shown that all the lights in the rear of the car were working before we left.
Alain Zallo was great and very helpful!! I would definitely be returning if I ever need anything done. I appreciate his kindness and helpfulness.
Maricella was very informative and keeping me update with all the work that is being done to my Saturn Sky, she made sure she listens to all my concerns and addresses everything I need. I'm very satisfied with her and the whole Service King team! I would definitely recommend it to my friends and family!
Awesome Job!!! Alain is a pleasure to work with!
Very professional and good service.
Alain was very professional and he explained everything very clearly. I was coming in for a service when another car hit mine. Their insurance paid for my repairs and I was very glad to come to service king. I was pleasantly surprised when I got my car back that they also detail cleaned the car. Everything was like new, as if I picked it up off of a dealership. I'm an very happy with how the car looked, the patching and the paint job. Its spotless and you can't even tell there was a scratch.
Thanks for all the attention and constant updates! Great job!
From start to finish my experience was EXCELLENT and your customer service was EXCEPTIONAL! Very pleased with the repairs to my Jeep. Thanks Daniel and Staff.
Great team and great job.
Vehicle Make : Volkswagen
Outstanding excellent expedited service. Alaine is the best.
Thank you so much to your whole team! Our Kia looks awesome!
Loved your ability to communicate throughout the process of repairing the car.
Thanks Marisela! We appreciated the time and patience Daniel gave us with our questions too.
We appreciate the excellent work the crew does on our cars and always recommend your services to friends.
Thank you again for your excellent care of our car!
The Carrillo Family
Daniel took great care of me. I got updates every couple of days from him which was nice and my car was repaired quicker than the time frame he had quoted. The repair work is amazing!
Every one was just great ,fast repair and car looks great!!
Everything was in top shape when I picked up my vehicle. Service King cleaned my engine, vacuumed the interior, and washed my car as a courtesy. Aside from that, the scratch was undetectable, and the paint job blended very well with the rest of the car. Marisela definitely knows how to work with people. She greeted me with a smile and explained in detail what was done to my car. As for the customer service at the front desk, the ladies were professional; however, I personally felt that they should smile a little more to make the costumers feel welcomed. Generally, I am satisfied with Service King. Thank you.
It's a great experience having my car fixed here, great service
Wow! Customer service was wonderful! Great communication by all involved. I appreciated the updates on my car. Daniel gave me full info about my car from the appraisal stage to pickup! My car is gorgeous! I am so happy! Thank you to everyone at Service King! Fantastic job!
Thank you for your top services.
Great job and done 9 days early. Alain was great !!!
Thank you for your repair experience.you are very good.
The staff here are great.
I love the text message updates I have friendly all the stuff who work there are to me
Amazing service and management. I won't take my car elsewhere!
Great job. Car looks great and came back earlier than the estimated completion date.
A rate job. Marisela did a good job
i' m very happy with the service, very satisfied...
So happy with San Gabriel service king! Such a detailed and thorough job!
Aline was great. He kept me informed on the statues and was able to get my car fixed in time for my move! Thank you Aline and Service King!
Fantastic service! The advisor kept me updated every step of the way and was extremely thorough in fixing my car. I will most definitely return and would recommend to any friend that is looking for an auto body shop!
Aram and Javier are great! Everything went so smoothly and painless. Thank you service king!
The staffs were helpful and nice.
Did a nice job on my car.
Amazing job. Loved the customer services and how they kept me informed.
Very satisfied! Work done in a timely manner!
Extremely pleased with results. Javier kept us update daily until finishing touch.
This place is perfect. It's in their name. Service king for sure.
10 stars! Repairs done perfectly in great detail. Thank you!
Very satisfy I'm very happy, keep up
Great customer service. Car repairs were great. My car was ready before the date promised.
Good job and thank you service king team. Thank you Anthony Estrada for the service. 100% satisfied
Vehicle Make : Volkswagen
Very friendly service and are ready to answer question and help you Ike in the best way they can.
Received friendly and courteous service. Staff was very knowledgeable and I felt reassured leaving my vehicle. My car looks great and service was complete before scheduled date.
very good service. 100% satisfied
Friendly staff and finished the job before the estimate day.
After they repair my car body, now it same as a new car. So it is good job . My car is at home and happy .
Vehicle Make : Volkswagen
Great job done on my car. Service king went beyond what I expected. I will refer others to service king.
I have my car fixed in King Service and it is a very good experience. They fix my car and put it back to a very good condition and they text me to let me know what step they are taking and estimates how long it will take to finish the job. Excellent service and good customer satisfaction. Thank you
This is the second time I've had my car repaired at service king, both times my car came back even better than before. GREAT work and GREAT service! 10/10 all around. I would recommend to any friends or family
Daniel Holguin was great! He was very thorough when explaining the whole process to me. He truly cares about his customers, and makes sure you feel at ease. Throughout the week, he kept me updating me about my vehicle's progress. Upon pick up, he went over everything that was repaired, and made sure everything was properly working such as the signals, headlights, windows, etc. I am truly satisfied with the work, my car looks wonderful. I truly appreciate great customer service, I would definitely recommend Service King to my friends and family. Daniel and the rest of the crew made my experience a good one! Thanks again !!
I am comfortable knowing that you provide great service.
Yes very well done great job
I am highly satisfied with the service at service king. Javier did a great job in accommodating my needs.
A group of Excellent personels.
I appreciate for your excellent service.
Everyone did a great job. Thanks
Good customer service! Kept me informed throughout the process with updates on my car and had my car done before promised date. Very satisfied!
Javier kept us informed every step in the process. Appreciated the text messages!
Thanks for everything and your support and service
I was kept informed every step of where my car was in the repair process. The staff had great customer service. Thank you for your service.
All good so far paint look grate
Very nice experience especially Anthony Estrada
Vehicle Make : Mini Cooper
Javier is awesome, great service. I would thank you for taking good care of my car.
muy satisfecha con el trabajo muy amables me gusto munchisimo grasias
yes you guys gave excellent service and very understanding and companionate for customer. I give you 100% satisfaction. from Thid H Mendenhall. I very happy with the results on my car ,I highly recommend your company. Thank You very much.
Kudos to the staff... Maria, Marsha, Daniel, Alain and Aram for the good customer service and for rendering a service with a smile and with patience. Thank you for taking care of my Hyundai Elantra! When I picked up my car it looks like good as new. My car was even detailed not just a car wash but well detailed.. Aram even showed me the engine bay it looks so clean. I am so happy with the overall service and again thank you Service King -Las Tunas, San Gabriel
Had an entire excellent experience! :)
They did an excellent job. Kept me informed on the status of the repair. Provided extensive information for the insurance company to justify the cost. Car was like new upon delivery.
I have no comments. I am completely satisfied with service of Service King, its work efficiency is high and members are all nice.
Javier did his very best to have my car done ahead of schedule and he made special effort to take care of all my concerns
Anthony was really helpful with my car. He was great about updating me. He kept the repairs on schedule and I was able to pick my car up a day early. It looks beautiful - I'm very happy!
Daniel Holquin was extremely courteous and professional; and his follow-up was excellent!
The work of my 2008 Nissan front tier truck was excellent and satisfied I give it a 10 super fantastic work
Thank you for handling everything professionally. The service was done earlier than promissed. Thank you for your great with great follow up and good communication digitally as well as through the phone.
I love the attention to detail and excellent customer service. They made my day when my vehicle finished before the estimated time.
Great service from our advisor
The team at San Gabriel branch are very thorough and professional. We are really happy with the repair job.
Great service ever!!Thanks for the whole team!!
The service is good, and thanks for completing fix my car before deadline.
Car come out very nice thank you so much
The team was easy to work with and I appreciated the constant feedback through every stage of the process. They seemed to genuinely care that I was comfortable and satisfied. They did a terrific job making my car look brand new. I previously had my car fixed at a different Service King location and was quite happy with the results then; I'm so glad that I chose to return to Service King again--I wasn't disappointed .
Javier and the team had great service. Faster than anticipated
This repair was excellent, because the consumer service was nice, anything was very fast.Thank you for your work.
Daniel went above and beyond to make sure that I understood everything that was going on with my car. I left the car on 8-29-16 and I received the car back on 9-10-16. The car was in immaculate condition and everything was working great, as good as new. The process was new to me so I was really nervous, but like I said, Daniel was outstanding.
Great work! Very thorough and great at keeping me up to date on my vehicle!
Great group of people working there. Keep up to goid work!
Anthony was great. Kept in touch through the entire process.
Great job performed on my vehicle. Thank you
Vehicle Make : Volkswagen
This is the second time I choose Service King. when I picked up my car, it was repaired and also very clean.
Completely efficient services and excellent attitute.
They did a great job and really took care of me.
10/10 Definitely reliable and very professional. Main effective communication and even wash the car after being fixed.
Very thorough, and keeps me update on status. Also did a good job on my repair.
Maria and Javier were pleasant and courteous.
Daniel was excellent! He kept me posted theoughout the service and was very informative. I appreciated the way he went through the car when I picked it up. It looks great! Thanks to the whole crew!
Job well done, staffs are friendly
good job very well taken care of
Good jobs and good services!thanks your guys!
Great communication, very professional, great attention to detail, friendly service, really nice people. Thank you for making this a pleasant experience.
Incredible service! Thank you. !
Javier did a lot of the little things any car enthusiast would appreciate. He had my headlamps cleaned along with cleaning up the exterior and put Armor all on the tires. He even steam cleaned the engine bay as well. I don't know if they tightened up some nuts and bolts here and there but driving my car off the lot felt like my car had gotten a tune up. Great attention to detail!!!
You guys did an exceptional job you went Way Beyond the normal I would highly recommend you to anybody I wish you painted for cars so you could paint my Porsche that I'm building thank you so much so much extra I really appreciate it
Awesome job, top notch work. Can't say enough
Very professional and very pleasant manner. Thank you all.
Everyone was very helpful. We appreciated being informed as the process progressed. The work was well done and completed in a timely manner. We were very pleased.
Appreciate the phone call follow up which put me at ease in addition to the text which was generic
Fantastic service. Javier did excellent job.
Excellent jobs, 100% satisfied.
I was treated in a professional manner with a great deal of courtesy. Initially, time was taken to inform me of the repair process. Arrangements were made for Enterprise to pick me up. Upon completion of the bodywork, I was given a thorough inspection of the car with explanations. As an unexpected bonus, the car was washed and polished. I am a satisfied customer who would recommend Service King without reservation.
Alain was awesome!! He was in constant contact with me giving me updates on my car. My car looks like brand new. You guys did a fabulous Job!
I'm very happy with my car repairs.Very friendly services!!
I appreciated that they were fast and efficient at handling my paperwork so that I got in and out quickly. They called the rental car company for me to come pick me up and my car was ready when promised and they even cleaned it for me. They made it easy for me.