Thanks for everything and your support and service
I was kept informed every step of where my car was in the repair process. The staff had great customer service. Thank you for your service.
All good so far paint look grate
Very nice experience especially Anthony Estrada
Vehicle Make : Mini Cooper
Javier is awesome, great service. I would thank you for taking good care of my car.
muy satisfecha con el trabajo muy amables me gusto munchisimo grasias
yes you guys gave excellent service and very understanding and companionate for customer. I give you 100% satisfaction. from Thid H Mendenhall. I very happy with the results on my car ,I highly recommend your company. Thank You very much.
Kudos to the staff... Maria, Marsha, Daniel, Alain and Aram for the good customer service and for rendering a service with a smile and with patience. Thank you for taking care of my Hyundai Elantra! When I picked up my car it looks like good as new. My car was even detailed not just a car wash but well detailed.. Aram even showed me the engine bay it looks so clean. I am so happy with the overall service and again thank you Service King -Las Tunas, San Gabriel
Had an entire excellent experience! :)
They did an excellent job. Kept me informed on the status of the repair. Provided extensive information for the insurance company to justify the cost. Car was like new upon delivery.
I have no comments. I am completely satisfied with service of Service King, its work efficiency is high and members are all nice.
Javier did his very best to have my car done ahead of schedule and he made special effort to take care of all my concerns
Anthony was really helpful with my car. He was great about updating me. He kept the repairs on schedule and I was able to pick my car up a day early. It looks beautiful - I'm very happy!
Daniel Holquin was extremely courteous and professional; and his follow-up was excellent!
The work of my 2008 Nissan front tier truck was excellent and satisfied I give it a 10 super fantastic work
Thank you for handling everything professionally. The service was done earlier than promissed. Thank you for your great with great follow up and good communication digitally as well as through the phone.
I love the attention to detail and excellent customer service. They made my day when my vehicle finished before the estimated time.
Great service from our advisor
The team at San Gabriel branch are very thorough and professional. We are really happy with the repair job.
Great service ever!!Thanks for the whole team!!
The service is good, and thanks for completing fix my car before deadline.
Car come out very nice thank you so much
The team was easy to work with and I appreciated the constant feedback through every stage of the process. They seemed to genuinely care that I was comfortable and satisfied. They did a terrific job making my car look brand new. I previously had my car fixed at a different Service King location and was quite happy with the results then; I'm so glad that I chose to return to Service King again--I wasn't disappointed .
Javier and the team had great service. Faster than anticipated
This repair was excellent, because the consumer service was nice, anything was very fast.Thank you for your work.
Daniel went above and beyond to make sure that I understood everything that was going on with my car. I left the car on 8-29-16 and I received the car back on 9-10-16. The car was in immaculate condition and everything was working great, as good as new. The process was new to me so I was really nervous, but like I said, Daniel was outstanding.
Great work! Very thorough and great at keeping me up to date on my vehicle!
Great group of people working there. Keep up to goid work!
Anthony was great. Kept in touch through the entire process.
Great job performed on my vehicle. Thank you
Vehicle Make : Volkswagen
This is the second time I choose Service King. when I picked up my car, it was repaired and also very clean.
Completely efficient services and excellent attitute.
They did a great job and really took care of me.
10/10 Definitely reliable and very professional. Main effective communication and even wash the car after being fixed.
Very thorough, and keeps me update on status. Also did a good job on my repair.
Maria and Javier were pleasant and courteous.
Daniel was excellent! He kept me posted theoughout the service and was very informative. I appreciated the way he went through the car when I picked it up. It looks great! Thanks to the whole crew!
Job well done, staffs are friendly
good job very well taken care of
Good jobs and good services!thanks your guys!
Great communication, very professional, great attention to detail, friendly service, really nice people. Thank you for making this a pleasant experience.
Incredible service! Thank you. !
Javier did a lot of the little things any car enthusiast would appreciate. He had my headlamps cleaned along with cleaning up the exterior and put Armor all on the tires. He even steam cleaned the engine bay as well. I don't know if they tightened up some nuts and bolts here and there but driving my car off the lot felt like my car had gotten a tune up. Great attention to detail!!!
You guys did an exceptional job you went Way Beyond the normal I would highly recommend you to anybody I wish you painted for cars so you could paint my Porsche that I'm building thank you so much so much extra I really appreciate it
Awesome job, top notch work. Can't say enough
Very professional and very pleasant manner. Thank you all.
Everyone was very helpful. We appreciated being informed as the process progressed. The work was well done and completed in a timely manner. We were very pleased.
Appreciate the phone call follow up which put me at ease in addition to the text which was generic
Fantastic service. Javier did excellent job.
Excellent jobs, 100% satisfied.
I was treated in a professional manner with a great deal of courtesy. Initially, time was taken to inform me of the repair process. Arrangements were made for Enterprise to pick me up. Upon completion of the bodywork, I was given a thorough inspection of the car with explanations. As an unexpected bonus, the car was washed and polished. I am a satisfied customer who would recommend Service King without reservation.
Alain was awesome!! He was in constant contact with me giving me updates on my car. My car looks like brand new. You guys did a fabulous Job!
I'm very happy with my car repairs.Very friendly services!!
I appreciated that they were fast and efficient at handling my paperwork so that I got in and out quickly. They called the rental car company for me to come pick me up and my car was ready when promised and they even cleaned it for me. They made it easy for me.
Truly job well done. Your team is amazing, the updates made me feel comfortable while waiting for lex, customer service is fantastic. Alain was nice & kind enough to let me know what's going on. Cheers to your team!!! Thank you mucho !!!
Excellent service, friendly staff. Job well done and clean.
Receptionist needs to be receptive and greet clients. Don't offer coffee or water.
Your automated message and adjuster need to be in sync. Text sent read 8/5 to be ready, text from adjuster read pickup 7/30 at 11:00am. I was there at 11:15am, truck was not ready til about 30 minutes later.
Your bodywork performance is great to excellent.
Great experience all around.
Very happy! Daniel is the best!
Thank you so much for fixing my truck in a timely and professional manner. I was kept well informed as my truck was being repaired. The repair looks great. Enjoyed my daily update from Daniel!
Every things are well. People were good helpful
It was an excellent experience all around. I was kept apprised of the entire process thorough phone calls from Javier and the text messages. You guys always do a wonderful job through my two experiences. Thank you guys again!
I am very happy and satisfied with the service and work. Javier was very helpful and professional. He keep me updated the entire time and was one week ahead of the schedule. The team also polish and washed my car afterward. Very happy overall. Thank you!
I appreciate customer service received from Marcia, she was very pleasant & very helpful as well as professional. Javier was on it,he explained everything, he was nice & professional. I appreciated the updates via calls & text that was super cool. Thank you Service King ????
Vehicle Make : Volkswagen
Good and very efficient servicr.
Service King did a very good job to my car. My car looks brand new. They even goes further by cleaning the engine and the whole entire body. Our service consultant Alain take a very good of us. He keep us updated with all the progress of the repair. Excellent job..
Excellent quality service
All of the service people were friendly and courteous. They understand what customer service should be. The work is impeccable and was done in a timely manner without shortcuts undermining quality.
People so friendly and did excellent job
Thank you much for taking care of my car Patick and team...left it like new. :)
Good job. Completed ahead of schedule. I was being updated constantly on the progress of the repair.
Professional and keep promise to customer
Thank you very much for everything you did ,my car came out of shop flawless . Everybody in shop was very professional and handled the work in a very timely and orderly manner. Especial thanks to Aram, Javier and all other employees of Serice King for their amazing service as they all provided great customer relations.
They are realy efficient and polite . Good service and good work
I was extremely pleased with the repair results and appreciate the hard work done by the King team. From the front office to the whole repair team thank you for a job well done.
Job well done and my vehicle was cleaned thoroughly prior to my return! Daniel stayed in constant communication during the job.
Well since I don't have my car back how can I be satisfied. I should have had my car on
5/31/2016 and still don't have it.
My understanding was because the seat belts are not in yet. I know Javier is doing his best but Mercedes had dropped the ball.
So when I get my car back i can rate your service.
Very nice people, great customer service.
Thank you. I appreciate the constant communication and regular updates about the progress of my car. The car looks great, and all of the damage looks repaired.
Completely satisfied with the customer service.
I was very happy with the service and job done on my car. I was able to get my car back before the estimated finished time.
I love the text updates regarding the progress on my vehicle. Great idea & great service!
Vehicle Make : Volkswagen
Tka for good care for my car.
I appreciate your kindness.
Patrick was great!!! He was so understanding with my schedule and I really appreciate his kindness and helpfulness throughout this whole process. Thank you again !!!
Javier and the two ladies at the front desk provided me with excellent service!
I am extremely satisfied with the quality and detail of work done to my vehicle. The staff went beyond what I expected.
I was pleasantly surprised with my vehicle being ready ahead of schedule. I would definitely recommend this location to any friend!
Good job. Excellent services
Thank you very much for all your kindness.
Me. Aram is amazing - he is superman! Service King is the best body shop on earth. SK173 - top of the food chain!
Excellent OverAll! My service advisor Alain was exceptionally!
Service was excellent and Alvin the coordinator for repair was courteous and professional.
Service King fixed my car quicker far away than I expected and the damage part was fixed perfectly. Everyone there are nice and efficient. Thank you for all the experience here. I was recommended by my coworker and then I will recommend ServiceKing to everyone that need repair service.
I was very please with the overall service at service king. Daniel Holguin was at all times a professional. Daniel was very informative during the whole process, in addition I feel like he takes time to go over every little thing even stuff on my truck that wasn't even effected during the accident. Another employee that I spoke too, Jesus **** was also very professional and courteous to me. This shop and the people that work there exceeded all my expectations, thank you for your hard work and gentle care for my vehicle.
My father & I appreciate service rep, Daniel for his experience, expertise & excellent customer service explaining the needed repairs, timeline, great follow-up & finished repair. Also the front desk ladies were very helpful every time I called in & when I first brought my car in & finalized pymt. Thank you for making us feel at home & for delivering us quality & professional service. A great auto collision team that I so appreciate. God bless you all. Elizabeth :)
Amazing! Extremely happy with the work and the service! My car was ready early! The people are incredibly enthusiastic and helpful! Thank you so much!! :)
Javier was terrific! The service was quick and Javier kept me up to date on the progress! Also, the car repair was done beautifully! Thank you Service King!
Daniel did a terrific job of keeping me informed about the progress with repairs and timing of completion.
Thank you for painting the side of my car that wasn't damaged by the accident
So far so good but I don't have the car yet
From the moment that I came in, I was welcomed with smiles and curtesy. The manager came out right away to help me and evaluated my car. They were so professional and caring. I found them to be sincere, honest and reliable! The job was done with the best quality! My car looks brand new. I highly recommend this five star service to anyone! Thank you for taking such great care of my car and upholding your lifetime warranty! Sincerely, Sarah N
Im very happy with their services and quality of the jobs.
Outstanding customer service...
I love it
Nice service and fast work. Love the text messages that keep updating me the status of repairing.
Great service. Wonderful and professional manner from Javier.
A huge Thank you to Maria and Daniel for taking care of me and my car! Great service from both of them! Thank you Service King!
timely updates on progress and detailed explanations. Cleaned the car nicely.
Friendly and helpful personnel. Service and repairs went smoothly. Highly recommended.
Javier was very helpful and hooked it up with a few free ding touchups. Give that man a raise!
Great customer service and beautiful work.
Vehicle Make : Volkswagen
I was satisfied with the service but disappeared because the front of the car that had some scratches that was not taken car of because it was fiber glass and could not be sanded. I was told if I had some touch up paint that I could bring it Back and it could be touched up.
The overall experience was a 10/10!! Very friendly and kept their word on getting my car back to me as early as possible!!! When I picked it up, it looked great!! Like nothing had even happened to it!! It's like brand new!!!
Very good service and satisfied with the repair job they have done to my Kia van.
Service king provides a good service to me. I am really appreciated.
Vehicle Make : Mini Cooper
Mini looks great. Thanks for taking such good care of the vehicle. Daniel did a great job, a valuable asset to your team. Your entire staff did a great job.
Vehicle Make : Volkswagen
I appreciate Patrick updated the processing of repairing with me frequently even though it took a little long time ! When I picked up my car, I was so surprised and glad to see not even the car got fixed, but also has been cleaned well, I really appreciate people who take care my car ,repaired and cleaned my car!
All I just have to say is that your team did an amazing job with my car. The service provide by Patrick Madatyan was of first class customer service! Thank you for everything I will definitely come back!
Very good service especially Patrick provided very professional service to me.
Service was extremely satisfactory. Daniel, specifically, was very helpful and well mannered, a delight to have talked to.
Service King was great! I am very happy with the service. I disliked Enterprise rent a car in San Gabriel. With advance notice they did not have an appropriate car for me. They had to drive me to another location just to find out that my child's booster seat would not fit in the sedan. The small SUV they finally found for me ( after almost 2 hours) ended up having low tire pressure (21 instead of 33) and I had to have it filled with air . The second day it needed air again. When I brought it back to Enterprise they had ME take it to a repair shop to fix the tire. The repair shop worked quickly, but I just expect better service from Enterprise. My time was wasted, three day in a row.
it is a nice job such as the thing that i really like the car after i repair and people over there are really nice
Daniel was very helpful, courteous and kept me informed. He eplained everything that was done to the car and checked each light and sensor. Thank you for your service
Excellent job, repair done quickly. Car looks great, I'm completely satisfied.
Darnell and your overall staff gave the best customer services, are very satisfied and pleased with everything
A great job, ahead if schedule and I got my car cleaned inside and out. Many thanks
Great place to go when needed! I highly recommend this place to AAA.
THANK YOU SO MUCH,
Vehicle Make : Volkswagen
Daniel kept me informed throughout the 2 week process so I'm very please with the team at Service King and I'm glad to hear that most of the people that were part of Marcos are still there and have an appreciation to quality, and customer care!
Really excellent work!! I am very impressed with their job performance as well as the customer service!!!
Excellent communication Javier. Great work on car. Couldn't be happier with prompt efficient service.
Patrick gave me good customer service
All aspects of the service rendered were professional and competent. Patrick my agent was efficient and got the work done when I asked for my car on a specific date. Would highly recommend and will write a Yelp review.
All was done very well . Good job good customer service.
GOOD EXPERIENCE. NO PROBLEMS. THANKYOU.
I like the regular updates via texts. I also appreciate the walk through after the car was completed to ensure that the repairs were in good order.
Amazing customer service and I love the way my car came out
The service was Great. Iam very satisfied with this service. I will recomend it with anyone. Thank you
Thanks for going above and beyond. The car looks great
Good attitude and good communication
Patrick was wonderful and kept me well informed. Great customer service!
Thank you Service King for doing a great job!!
Great customer service! Amazing staff, very helpful, I would definitely recommend anyone to go too Service Kings.
Loved the updates both by phone and text. Great experience!
Let me start off by saying I came from Inland Empire to this specific location due to exactly what this surveys feedback is an excellent 10. Have been a fan since Marcos auto body, great service, great staff always willing to acomadate us! Love the updates by text the personal phone calls that my adjuster had (Daniel Holguin) to let me know the progress on my car made me comfortable knowing my car was in great hands! The guys that detailed my car upon were delevery were very detailed and all work was exceptionally detailed! Word of mouth is very powerful definitely will recommend you guys! Thank you again for making my hard time go smoothly!
Excellent customer service. Love the text messages and updates. My car looks great!
Vehicle Make : Volkswagen
Patrick and the team there was amazing. He continually updated me on the status of the car and when the car was finally fixed it was in impeccable condition - the same if not better than before the accident. The workmanship is top notch and I can't recall having a better experience at any other body shop I've been to In the past. The employees at ur service truly make your business a king amongst all body shops in the area.
The work on Vett was done well, and In a , timely manner,
All the Finnish work was great
Thank you for a great job
The best service I've ever had!
Well done job and completed the service ahead of schedule.
Patrick was very helpful.
Personnel very professional, helpful, and responsive.
I am very satisfied with the work done on my vehicle. I will definitely recommend them to my friends.
My car was completed on time and it looks like new! I couldn't be more pleased. I will recommend this shop to all my friends.
I appreciate the regular updates on the status of my car's repair via text message. It helped with planning to make arrangements for the pick up.
Everyone are very nice there I'll recommended!
From the minute we called for an appointment to meeting Patrick, we knew our Benz ML350 would be in good hands. Patrick contacted us re: assessment of repairs to be done and estimated time of completion. Well, aside from that we received phone and text updates. Our SUV was done on the date as promised (approximately a week) Also, they did an excellent job on the door repair (driver's side.) We are satisfied with Patrick's service. He really took care of us. When we saw the Benz, it looked great and the repair was unnoticeable. Our ML350 looked new again. Patrick even made sure, the SUV was extremely clean. His service is above and beyond! Considering this was our first time at Service King, we are completely satisfied with the repairs and service given. Thanks to Patrick and staff for an excellent job done!
Everyone was courteous and professional. The work was done perfectly, and the car was detailed before it was returned to me. One smudge on the back of my front passenger seat was taken care of immediately. Later, I noticed a small mark on the headliner over the driver's seat. Overall, a good experience.