It looks great! Done fast as well. The office girls were very nice
Everyone was so kind and friendly. I felt really comfortable there.
The body shop guys did a great job. Kristin kept me informed about the progress of the work and my car was completed when she said it would be. Thank you.
Peter's had my car ready in less than 2 days and their work is always impeccable. I drove from cockeysville to get my car worked on. Peter's is reliable, helpful, and accomadating! I will always refer friends and family to you guys!
This is professional work at it's best.Good customer s.ervice
You all are absolutely amazing. What a smooth operation you have going on there. I'm truly impressed and beyond satisfied. I've never encountered a more friendly, helpful and understanding staff. From all of Peter's Body Shop employees to the insurance representative, Lisa and Emma from Enterprise. Thank you again for making a situation that would usually be stressful and a hassle a very pleasurable experience really thank you. Please feel feee to share this review. :)
Very friendly and accommodating staff!! Extremely quick repair and my car looks even better than it did before! Thanks!
My experience with PBS was more than I expected, I was greeted with a smile, enjoyed conversations with varsity of staff, they made me feel like a friend and not a customer, explained the process, what to expect and found a flower in my car when everything was finalized. It is the simplest things, the kind gesture that makes a world of difference to ease an already stressful situation. I highly recommend PBS to anyone who is seeking a great body shop..thank you!
Professional and courteous staff. The car was done on the time I was told. I would recommend Peters to others. Well pleased.
Tell them thank you very much. Excellent job. Very satisfied and all the extras, how clean my car is inside and out!
The body shop and the staff were very professional, many thanks to all.
Work great. Great communication.
Work on the car was done on time and it was better than expected. I was extremely satisfied and will recommend the shop to my friends.
Great friendly service and I loved the carnation in my car when it was returned!!!thank you!!
Everyone was so professional. I can't get over how EASY the entire process was. I plan to write a stellar review.
P.S. Thanks for washing the car - it was filthy!
From the time I dropped my car off to the completion, there was wonderful customer service. The work that was performed on my car was phenomenal! The car was fixed very fast and the look is better than it was before thr accident. The entire stff went over the top for my car and I just wnt to tell you guys thank for an excellent job done on my vehicle. You will be recommended to the Coast Guard service members. Thanks alot!
The reverse sensor doesn't work properly and the left rear window defroster is not connected.
Using a direct repair facility offered me a level of convenience and confidence that I really appreciated. Beyond the excellent communication and the nice touch upon delivery of my vehicle (thank you for the flower ), the repair to my vehicle was top notch. All seams and gaps on the body are aligned beautifully. There is no evidence that the body was damaged. Thank you so much!
They were very easy to work with and were fast completing the work
was very happy with your work
Great friendly service...thanks!
Excellent job, done quickly. Great experience !!
Great customer service and excellent, fast work.
Excellent work guys I can't even tell anything was ever damage on my car plus they went the extra mile clean my car out inside and out I will be recommending you to friends thanks again guys!
Very quick and amazing job on my truck. It came back very clean as well! They fixed the bumper, fender, and head light in less than two days. Thanks for the awesome turn around.
I was pleased with the work. Staff was professional. It was alarming to see the difference in the estimate I got and the actual price the insurance paid. Made me go ummm
Everything was great, couldn't have gone any smoother for me
The experience was awesome! Excellent customer service, pleasant staff, timing was fast and my car was vaccumed with flowers waiting for me when I picked up my car! Such a unexpectedly pleasant experience after such an unexpected fender bender... THANKS SO MUCH FOR FIXING MY CAR!! I'll be back for sure????????
Very fast and excellent service. Very good customer service, as well!
Very impressive job, great customer service!
Car looks great first off
But what I really liked were your employees. They were all extremely friendly and efficient.
You guys are great. Everyone is excellent. When I take my car in for you to repair, I am always completely happy with the results and I am very tough to please. I have recommended you highly to others. What a pleasant experience. Thank you! Unfortunately, I'll probably see you again in the near future. Stuart T
The repair was done sooner than expected. My Buick looks good. Thanks.
Peter's auto body was very nice and respectful .All body shops should be nice and respectful and understanding like Peter's body shop
I loved the constant updates via email regarding the status of the repairs. The entire process was handled very professionally, including the rental and my car was available to me on the promised date. My car was clean and the repairs looked amazing. Thanks for everything.
Very professional staff and great job on the car.
There is nothing additional that I can think of at this time.
Everything was done efficiently and effectively. I would definitely recommend your shop to others!
I really enjoyed the customer service and the flower left at the end! I would definitely recommend your services to anyone
The whole process was very smooth and fast. The car looks great!
Nice friendly people and great service
Everything went very smooth and quick. The staff were all very friendly and helpful and the repairs were done sooner than expected.
I appreciate having the car back two days early since I am leaving town in the morning. Also, the paint job looks really good!
Thank you so much for everything my car looks great!!!
Staff was awesome! So very nice and professional, they kept me updated and even warmed up my car once it was finished. Love the service here!
Excellent job, customerservice great. Thank you
Amazing service with unmatched workmanship.
Very satisfied customer thank you
I was extremely pleased with the service that I received. Very professional and friendly kudos to everyone.
Well. Please from the. Start to the. End. Thanks. Be Safe be bless Mr Crawley
Kept me up to date with everything. My truck looks brand new and they even washed it for me!
The process took 2 additional business days than scheduled, the shop discounted the deductible by 10%, which was nice, but doesn't make up for the inconvenience and lack of communication after the regularly scheduled completion date.
It was great. Fast and the repairs look terrific.
The Geico Auto Repair Express is a great program. I found all members on the team to be friendly and helpful. I appreciated the updates throughout the process. Peters Body Shop did an outstanding job on the repairs. I would highly recommend them to others.
Vehicle Make : Volkswagen
Car was not ready when promised and found out too late to make a difference as far as me showing up to pick it up. Second, and more important of the two, car is still making a sqeaking sound that developed after the accident
Excellent job and prompt service
Prompt & friendly service!
Your customer service is excellent! The work on my car was perfect and couldn't even tell the bumper was repainted and looked brand new. The extra car detailing was very unexpected but these extra touches put Peter's above anyone else. I will definitely come back if I need any repairs in the future.
I found red paint on the front bumper's passenger side, on the chrome and plastic cover. It appears that the paint was brushed or rubbed on, not from an impact or side-swipe from another vehicle. This went unnoticed during my inspection at the body shop as I was concentrated on the repairs done to the body panels, and keeping eyes on two young children that were with me.
Any other problem found was discussed with the employee at the time of my inspection, and plans were made for correction.
The work was done quickly and looks beautiful. Everyone was great! Very pleased
Thanks for the flower. Nice finishing touch.
I really appreciate the hard work! Thank you so much for fixing my car. I really appreciate the extra effort that was taken to fix the red scuff mark! You all went above and beyond! Bravo on a job well done!
Great staff, great service, great job on repairs!
Everyone was helpful & kind. They were also very patient with my work schedule.
Replacement parts were not OEM. All badges were not replaced. There was dirt in the paint on the trunk edges. Contents of the trunk were not properly taken care of. All items in trunk were not put back into the trunk.
Excellent job with a quick turnaround. Thanks for a easy process with dropping off the vehicle
i appreciated the fast and efficient service, everyone was very pleasant and well informed.
Vehicle Make : Volkswagen
Excellent experience from start to finish
Thank you !!
The women I spoke to on the phone the afternoon the day before I picked up my car was rude
No enterprise inspection when I picked up my vehicle and dropped off rental. No inspection at all. Now I'm liable for a dent in the hood. Barely noticeable hood recess is going to cost me a claim on my insurance plus deductible.
Everyone always does an amazing job, from the office staff to the mechanics and painters. Everytime I have taken my vehicle in for repairs it always comes back looking brand new. I will definitely continue to recommend Peter's to everyone.
job well done,pleasure doing business with you.
Excellent work thank you very much
There were a couple things that were nothe 100%, but the person I talked said they were going to fix them. I waiting to see how it will look tomorrow.
Very fast service and the car looked great
Vehicle Make : Volkswagen
Very friendly and courteous staff. Good workmanship.
Everyone at Peter's Body Shop was pleasant and easy to work with. The whole process, from dropping off the car to getting the rental car to picking the car up, was quick and easy. The car looks great! They did a great job!
Yes, I really appreciate getting my car back within a 2 day period. Also, I appreciate the surprise carnation and $50 towards my next purchase. Thank you.
Great service and very happy with the entire process
World class all the way. One of the best retail experience I have ever had.
The experience of discussing my car's repair by personnel from the Peters Body Shop, the GEICO Representative and the representative from the car rental organization, was a very pleasant experience. Everyone was kind and understanding, and within just a few minutes, I was out of the shop with a rental car. Plus, receiving the updates on the status of my car on a daily basis was also an extremely pleasant experience. In conclusion, receiving my car back 5 days before the projected completion time was just great. I will not hesitate recommending Peters Body Shop.
Very happy with the service and I like the text updates much better than having to call
They did a fantastic great job repairing my motor vehicle. I love them
Peters always does a great job. I've been to other shops and no one else comes close to the quality of Peters work.
Thank you all for a great job done .
Very personable and friendly service. Smiling all around!
From beginning to end the team (to include the Enterprise rental staff) were all polite, professional and responsive!
Wonderful service. Check in and getting a rental was so easy. I was shocked my car was ready the next day. I couldn't be happier. Thanks!
I would definitely your company to family and friends
I love the flower I got as a thank you! Very sweet!
Although, I haven't had the chance to thoroughly check it out due to pain from the accident. I've never been dissatisfied with repairs done at this shop. Peters is very professional and a place one can count on for a job well done!
Great people answered all my questions and took care of my car
Looks like new, and top top it off you even washed my dirty car. Great service. Everyone very professional and friendly. Keep up the good work. Hopefully I never have to return but if do it will be at Perter's X Body Shop. Thanks again.
The car was done earlier than expected and looks great!
Thank you so much for doing such a great job with my vehicle and being so prompt as well as bringing it back looking brand new again :) I left a review on Yelp! And I am a satisfied customer
I am happy with the service I received. I think there was a problem with the Internet when I dropped my car off, which led to a delay in getting my paperwork out to me. Other than great job.
Awesome body work. Very pleased with the work done on my car. Professional staff that make you feel good about their work and the quality that they guarantee ???? Very pleased!!
Awesome experience .... amazing quality .....excellent communication..... and a very timely repair
Great service and fast quality work. I would take my car there again.
I am very please with work, and professional handling of repair. The rental was nice and very clean.
I was really impressed by the workmanship and how efficient the repair was on my truck. Thanks for doing a good job, and say. thanks to the rental car agent for me. - Nelson Barnes
My car looks good as new, and the repair was done in no time. Also I really appreciate that they returned the car completely spotless inside even though it was a bit dirty when it was dropped off to them. Will definitely return for any body work to my cars
Everyone was so terrific at Peters! I especially was impressed with the speed of the repair. Candace was especially nice and considerate and helpful! I liked the fact that I could do everything in one place.....geico and enterprise right there!
I will, as usual, tell my friends that there is no place like Peter's for car repairs and great service!
I am 90% satisfied , not fully as one part is still loose and brackets will be ordered and I have to go back so they can fix it. Otherwise they did very good job
The Staff there was caring and understanding to my needs . The work that was done on my SUV was excellent.
The receptionist Candace was very friendly, helpful and cordial, and I appreciated that. Sending the email updates were a plus for me.
I was also impressed with the service from the GEICO adjuster Lisa Phillips, who showed genuine concern for my predicament, and tried to assist me any every way that she could. This was very reassuring.
The Enterprise associate, Curtis was very professional and I appreciated the time and effort that he took to get me familiar with the rental care that I had to use.
Thanks guys! Excellent body ant paint job. Will recommend your shop to all my ftiends and family.
Everything was great as usual. Your customer service is exceptional.
Work done in a timely manner: kept providing updates and was done a few hours earlier than promised. Very professional with a touch of class. Thx!
Everyone seemed very courteous and efficient.
Vehicle Make : Volkswagen
Great customer service! Very quick service and my car looked brand new. I was very satisfied and will refer any and everyone.
Thanks for the quick repair of both vehicles and the awesome staff!
I Have used the 3 times in the Past Year... Needless to say.... Not a good Year for my Family.... PETER'S has always been professional and has an Excellent Staff ... Everyone there is friendly and try to do the Best they possibly can. Hopefully I won't see them for awhile.... But I would highly recommed them to Anyone.... For me it was One Stop Shop...!!! Rental car ready , repairs done quickly, and Geico Rep on Hand to expedite my claim ... Plus free Coffee.... What else can you ask for..??? THANKS EVERYONE..!!!
Awesome staff and job well done
My whole experience with your body shop was pleasant. It was so easy to come to one place and have a Geico and Enterprise representative on hand to take care of all my needs. I thought it was nice to deal with all females too. From start to finish, I never spoke to a man!!! Not your usual experience when dealing with cars. I'm guessing some very skilled men did the beautiful work on my car so I thank them very much for their good work. All in all, I had a great experience! And thank you very much for fixing the little rust spot and painting my mirror ????
You guys were great. Thank you
Such great customer service. Loved the text message updates/notifications and the thank you card/rose as a finishing touch when my car, Olivia, was returned to me much cleaner than when I left her. Thank you all so much!
Ps. I tagged you all in a picture on Instagram. :)
My car looks great. You guys did a really great job. Thanks
Everything was thoughtful, seamless and beyond expectations.
Thank you for a great job! Thank you for having the nicest people working for you!
Incredible customer service world class in every aspect. Thank you for a great experience
Peters does excellent work!
Thanks for your speedy service
Quick and efficient service. Friendly office staff.The flowers were more than a perfect finale to a great experience. ..
This was the second time I have used your body shop and have a great experience both times. Your staff is friendly and its very convenient with the Geico Staff on site. Thank You
Great staff and I got a flower in my car!
Everything was done correct and the finished in a timely manner.
The car looks great. The repair was quick and it was nice that we were able to do everything in one stop with the insurance company
Everyone from the Geico adjuster to the Enterprise, and the Peter's employees were easy to deal with. The work on the car looks very nice!
Great job all around. I'm very happy with the repair. My truck looks better than ever.
I'd like to send a huge thank you the the whole team at Peters.
One of the best experiences I have ever had from a service standpoint!
You really have your act together, there.
Very happy with the body work done on my car .
Professional, fast, and high quality work. Catch 22, don't want to have a reason to go back, but if my vehicles are ever in another accident, they are my shop of choice.
Amazing work. I will use you guys for all my car needs. Very convenient and fast. Love it.
Great work on the car and pleasant, prompt customer service. The purple carnation and card with discount for future repairs was just so classy.
I am very happy to use Peter's body shop again and will use them in the future if needed! Great service and fast turnover. They did beautiful work!
So far all of the work that has been done on my auto through out the yrs. Has,been satisfactory. This job was done very good, I will advise others,family and friends toward your business, for work to be done. Happy Holidays!
Said my car is ready for pick up but it was missing part. If I did check they would never told me. Then they said my rubber part has to be special order. Then said they could try to get it in the next day. So inconvenience.
Everything was repaired to my liking and it was done is a very timely manner.
The staff was very friendly and courteous.
Excellent job and completed early even during the holiday season. Thank you!!
I had great service from all parties
I couldn't be happier, you are the best. I hope I never get hit again, but if I do, I'm sure to bring her to Peters.
Great people and great work...Thank You ...
The entire experience was flawless.
Thank you for detailing the inside. WAY above and beyond!!
Job done well and ahead of schedule. People I dealt with were polite and informed. I was very pleased with the experience.
I enjoyed your attention to detail and complete focus on informing the customer vhile doing the repair excellently.
I brought my vehicle in with a vibration. After having my vehicle for ten days and 1300 later, I have the same vibration. I am very disappointed and perplexed and frankly afraid to drive my car.
Great job truck looks great
Quick and easy appointment set up online with excellent follow up confirmation from staff. Friendly staff and easy text updates. Thank you for making this easy for me to do on my own!
I would gladly use Peters again. This is my second or third occasion and everytime I have been completely satisfied. I did leave a
handicap sticker hanging from the rear view
mirror in the black rental that I returned.
See if you can retrieve the sticker.
Thank you. Bill Koritzka
I think your auto team done a real good job
on wife car.
The experience I had with Peters Body Shop was very comfortable. I did not have any problems with anything. I drove my car to their shop on 7/28/15 and got it back right before the new month. Very happy with this shop!
Vehicle Make : Land Rover
I've been coming to you guys for almost 17 years! Bill has always been great to me and all of my cars that I've brought in for repair. Although I've moved several times throughout the years and I currently live an hour away, I'll always stay loyal and come back to guys for any type of body work. Thanks so much. -Nick Jackson
Courteous and professional
You did a great job, kept me constantly informed and delivered the car when promised. Excellent job all the way around.
I will recommend family and friends to Peters from now on. They did awesome and treated me well.
Vehicle Make : Mitsubishi
I will be bringing my Mitsubishi back to the body shop to have her painted in the near future. her new bumper matched her perfectly. so, since i have practically rebuilt her from the bottom up i will bring her back to be repainted
professional, friendly, timely service
You guys made the process very easy! And I thank you for that!! And the car looks amazing! Thanks
My truck looks great. It was ready quickly, and the customer service was wonderful.
Thanks for keeping me informed!
The car when finished looked like a brand new vehicle. You went beyond the call of duty. Thank you Peters.....
Everyone was very friendly from start to finish. The work looked great! That is saying alot since I have a 3 step pearl coat finish on my car.
Vehicle Make : Volkswagen
I am so pleased with my car repairs. Everyone I dealt with at Pete's was immensely friendly and professional. Thank you so much!
The car repairs are not complete as of yet.
The entire process was awesome from drop off to pick up
The customer service was wonderful and my car looks beautiful! Thank you for a job well done
Great job on time, professional staff....highly recommend.
Final product looks great. Great job!
Everyone was very friendly and fully explain the process and exactly what was done to my car. The service was also very fast.
You did what you said you would in the time you promised. Very organized with excellent communication. You answered questions before I had a chance to ask them. Would recommend highly.
Everything was perfect. Kept me updated on everything
Very fast and professional. It helps that a shop that good is the closest to my residence.
I asured that the work was guaranteed for as long as I have the car.
The process was very quick and I liked the constant texts of updates. Everyone was friendly and helpful.
I was amazed at how seamless and efficient the whole experience was! Thank you for such great service and the car looked great!
I appreciate the professionalism of Peters Body Shop. My car looks great and I'm back on the road. Hopefully there is not a next time lol However if it is . Ill see you then
It was quick and efficient and looked great!!
I have a question about the door edge trim, I cannot tell if this is a toyota product that was put on after market or if it came with the car. It is on the passenger side, but was not replaced on the side that you fixed?
Terrific service and updates daily too. Thanks a lot for repairing my car with such superior service.
Great job. Great experience in a short of time. Keep up the great work guys. ????
I love the way they go the extra mile like after they finish fixing the problem they will clean out and vacuum your car. LOVE IT! !!
Once again a perfect repair done quickly and with exemplary service.
Everyone in the office were very friendly & professional it was a pleasure being around them and the girls made my day ditto the guys .......Smile !!!!!!!! xoxo
Something I asked to be fixed was not.