The body work done to the car loos good. The geico emoployees that assisted me when I first dropped the car off were very kind and professional. Trying to retrieve my car was an entirely different story. The woman worked for the body shop and could not find my information. She then asked me if I was SURE I had left my car at the shop. She also tried to charge a 500 dollar deductible for a no-fault accident. My paperwork clearly said I was rear ended. The gentleman in the office by the front of the building did ALL of the work. He found my name and dealt with Geico. He was very professional and was a true example of what customer service should look like. Thanks.
Thank you for the excellent service! The car was ready when I was originally told it would be ready and all the staff was helpful to me when I wasn't completely clear of how the process worked in terms of the deductible and stereo replacement. I am very satisfied with Anderson Body Shop.
Really like the process. I was updated often. Great customer service.
Great customer service with friendly & accurate service.
Estimates were accurate ontime with repair time. Very good with communicating updates or changes
Upon picking up my vehicle, there was empty Tupperware (someone's lunch) left on my passenger seat, and a sticky residue on some of the interior surfaces of the vehicle.
Vehicle Make : Mini Cooper
the geico adjuster, bruce gordon, is an asset to geico. very courteous and says the right word to encourage confidence in the work that was to be done and the work that was done. the body work on my mini cooper is so much for my satisfaction. my mini cooper was even given a body wash. great job! i will recommend your shop anytime.
Very convenient and very friendly service! Hope we don't have to be back but, if the need arises, we will.
Tanisha Bobo was very helpful and pleasant. Thank you, Tanisha!
I was not contacted when my vehicle was ready. I just happen to stop by and physically check on it and was told it was ready !! They said that they called but it's nothing on my phone ! There was also no e mail notification !!!!
always does a good job on my car..Keep up the good work ..highly recommended
Repair looks flawless, and the service was very convenient.
I could not have been more pleased with all the staff and all excellent service. I'm truly grateful my accident was not serious but, still it affects you. I was put at extreme ease throughout the handing of the accident, start to finish.
A heartfelt thank you!
This was a very painless experience. My car was repaired quickly and car rental was ready and waiting. Very nice staff.
Thank you so much.
Janet, Kristin and your whole team did a fine job. They were efficient and we are happy with the repairs done to our car.
Very impressed with being updated periodically and I was extremely happy that you guys had a rental car waiting for me when I dropped my vehicle off for repair
Anderson did a fantastic job on my Maxima and they were very quick in doing the job. Thank you very much. I'm very satisfied @ this point.