Rick did a great job, explained everything to us, kept us posted of progress via eMail, was cheerful, helpful, job was completed as promised, and I have already recommended you to three friends.
Rick always kept in contact with me so I alwaysknew when my car was being worked on
The USAA representative was very professional and answered all of my questions. He made rental accommodations for me and had someone pick me up and take me to the car rental place. He went way above and beyond to make my experience as painless as possible. When I went to pick up my truck, it looked brand new again. I am very very happy with the work they did on my truck. All together, the whole experience was great and not stressful like I thought it would be. Thank you for a job well done. I am a happy customer. Spec. Ken Clark
The quality and completeness of the work was amazing! Also, the email updates were a nice touch. And the manager for my repairs ( Rick) was great at giving me updates and answering any questions.
I REALLY got the sense that he was looking out for his customer!
I got my car back with scratches in many different places that wasnt there and i am very upset about that.
Excellent job, excellent service!
Customer service and quality of work, both were very good and professional.
Rick Manquenahuel was a great help. I would use Trail Auto again because of him and the great job the auto body department did on my car. I will definitely recommend them.
Drives like new! Rick was courteous, knowledgeable, and helpful. Thank you!
The nicest people & the quickest & best service!
I was totally satisfied with the work and the how clean my vehicle was after the work
Employee was competent and personable
Job of taking care of the car "fixes" was done well and the work completed on time
If ever necessary, we will be a repeat customer
Recently, someone damaged my car while it was parked in a parking lot. I have always taken great pride in my car, so it was very important to me that it would be restored carefully. Julio Vazquez handled every part of my insurance claim perfectly. He made a terrible situation as smooth as possible and I knew my car was in great hands. When I picked up my car, it looked great. My wife was waiting for me in her car (she dropped me off at Toyota) and saw Julio examining another customer's car very carefully. We could tell that he took great pride in his work. Overall, my experience with Trail Auto Body was great. I received daily text messages with the status of my car, and Julio was very professional and even sympathetic to my situation.
Amazing team of individuals. Service was optimal. Communication from the shop was outstanding. I will happily recommend this body shop!
Warning Indicator lights were left on
Excellent job like new
May want to mention location in toyata dealership
Two trail auto nearby