Great scheduling, work completed on time, easy payment methods. Straight to the point business.
Did a great job wonderful people
They did a great job and were very pleasant to talk to.
Great team of service reps and repair technicians. Expedient, professional, personable and all around assuring in my experience.
It was quick and the service was hassle free.
My front bumper is still hanging off and there was a Mountain Dew bottle and seltzer water can left in my truck. I am bringing my vehicle back Friday, when I’m off, to get fixed. This s a huge inconvenience. If I can get in sooner I will.
Thank you for the first class work and professionalism of your body work team and Jimmie for his support and daily updates. If I’ need any body work in the future, Mastercraft will be at the top of my list! Thanks again.
Thank you for your white glove care of my truck, sparkle. You finished early so I could have my truck for the weekend . Thanks for helping with the “art project” We are very pleased with your service and workmanship.
All was great!! Easy rental car, everyone was very nice. Will definitely use and recommend Master Craft.
The overall cost was less than I expected, and the repair time was just what I expected. The car looks very close to pre-crash. The pick up experience exceeded expectations. I found two issues, and they were able to make the corrections within minutes. This experience was.much MUCH better than the last time I had car repairs done (someplace else). My last experience was why I carefully inspected the work when I picked it up. MASTERCRAFT AUTO BODY...you did Well! Thanks.
Just realized today, after picking my car up yesterday, that my iPod and connection cable was stolen from my console while my car was in your possession. I understand the need to remove "valuables" from a car. However, something trivial like an iPod should be safe to leave connected without worrying about theft. Especially if it's a reputable shop that properly secures the vehicle. Very disappointed and aggrevated with this.
Always professional and on time. Thank you so much!!
A preexisting scratch was clear coated and made to really stand out...I would have appreciated being told about the scratch and being given the opportunity to get the scratch fixed before they made it much more noticeable with the clear coat????
Hello, love the service and the quick turnaround. I would like to make one small recommendation. I noticed my front driver mat was muddied from the rain and no plastic liner was placed to avoid tracking dirt and mud. This will help maintain the condition of vehicles being repaired. Also I had placed a towel on top of the mat and it appreared to have been thrown away. I hope this input helps.
Thank you for your take care of my car and thank you again for good work
Great service, exceeded what I expected. The estimater knew what to look for &; repairs seem flawless. Thanks
Could not have asked for a better experience.
Great experience from start to finish and communication was phenomenal!