The team at Hacks Autobody was extremely kind and very helpful throughout the entire process. I very much appreciated their professionalism.
From the time I pulled the car in until it was ready and sparkling, I was appreciative of the expertise and professionalism of the whole team. Due to the extent of the damage, I anticipated a longer turnaround time on the vehicle and was thrilled and amazed that the car was ready 2 days sooner than expected. The team called me to advise on the status AND were accommodating when it came to coordinating the drop off of the rental car which eliminated the need to have someone accompany me to pick up my car when completed. Excellent service. Will definitely recommend Hack's again and again.
I understand that you were busy and could not accept my car for repair immediately. I waited 3 weeks from the date of the accident before you could take it.
Once you had the car, I asked for an estimated date of completion and was told it would be four days after I had brought the car in. I also got an e-mail saying that I would get updates; no updates were ever sent. When I called twice, I was told that the repairs would be delayed another week because you lacked parts. Then, I was called on the day promised, and magically, the car was repaired. A few days AFTER I had picked up the car, I got a call/email saying the car was ready for pickup when it had been in MY garage for several days.
Great service and job well done.
Thanks for the great job and clean car.
Perfect job and customer service! Thank you!
Thanks to Chelsea and team, it took awhile but the job was done.
Excellent team, from the office to the garage. I've heard nothing but good things from others about Hacks, and now I know why. Thank you for speedy, friendly, expert service!
This was the second time we had used you to fix our cars. We appreciate the excellent work you did to replace our back bumper. Chelsey was exceptionally helpful and efficient from my first contact to set up the appointment to when I came to pick up my BMW this afternoon. Thank you Chelsey for all of your help. Jennie and Dale C
Excellent body repair on the car. Very helpful staff that kept me informed as to the status of the auto repair
Thank you!!!! Excellent updates and customer service
Have already submitted comments on previous email yesterday.
We think Hack's Auto Body Shop did a fine job on our Toyota.
We are impressed with the great service we received!
We will certainly recommend you to friends and family!
Thank you very much again!
Arnold & Daphne Yee
Great communication along the way and my car was fixed up quickly!
Great service. Will refer to others and return if needed.
Yes my truck looks awesome you did a great job thank you so much we are very satisfied Julie
The repair was great. The insurance left out other damage which wasn't attended to, but not your fault