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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 231 reviews 75%
4 star 55 reviews 18%
3 star 6 reviews 2%
2 star 5 reviews 2%
1 star 10 reviews 3%
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(All Vehicle Makes)
Lorenzo B.
Vehicle Make : Jeep
2 out of 5
5/2/2018
Very very dissatisfied with this shop.
Michael H.
Vehicle Make : Toyota
5 out of 5
4/20/2018
Very courteous, very helpful and the car was finished when they said it would be and they did an amazing job. Kudos to Tyler and Mira
Jose Mario.
Vehicle Make : Dodge
1 out of 5
4/18/2018
My bumper still lose not fix right
Eric F.
Vehicle Make : Honda
4 out of 5
4/13/2018
I just want to say thank you to Hector and the team for making the process of getting my car repaired as painless as it could be. Hector was up front, honest, and delivered on his word. I would definitely recommend to a friend and wouldn't hesitate to bring my own vehicle back should the need arise. Thank you again!
Richard B.
Vehicle Make : Nissan
5 out of 5
4/12/2018
Very curious and keep me updated on the progress of my vehicle
Raymond N.
Vehicle Make : Chevrolet
5 out of 5
3/31/2018
Fix Auto did a great job for me and also provided great customer service!
Brian L.
Vehicle Make : BMW
5 out of 5
3/21/2018
Car looks great.
William R.
Vehicle Make : BMW
5 out of 5
3/20/2018
Alma, Hector and team are the best. BMW of Palm Springs recommended Fix and I would do the same. They are courteous, do flawless work, and have great follow up and status updates. If you want quality, go to Fix. William.
Lyle W.
Vehicle Make : BMW
5 out of 5
3/16/2018
Excellent job and friendly staff
Patricia A.
Vehicle Make : Lexus
4 out of 5
3/3/2018
I was so impressed with the care concern and empathy to the effect of not having a vehicle while here in the desert was to myself and our visiting family We had only the Lexus with a family with a baby who was sick. The understanding of the urgency for the need of my vehicle by the staff at FIX was greatly appreciated and the fact that repairs were done as rapidly as possible The policy of keeping me aware of the status of the repair was very important and lastly and most important is the end result of the quality of work that was done. The repair is such that my vehicle looks once again like a new vehicle I take great pride in maintaining my vehicle so the fact that it appears like New is terrific Thankyu Fix. Patti Allen
Guadalupe O.
Vehicle Make : Dodge
5 out of 5
3/3/2018
Thank you guys very much Blue looks amazing! Great Customer service!!!
Belinda R.
Vehicle Make : Toyota
5 out of 5
3/2/2018
Great job . I will spread the word around about the great work you guys are doing.
Melville M.
Vehicle Make : Audi
5 out of 5
2/27/2018
I was impressed that the car was fixed quickly. I also appreciated the shuttle service.
Kevin D.
Vehicle Make : Toyota
5 out of 5
2/26/2018
You guys did a great job, thanks for everything.
William F.
Vehicle Make : Mazda
4 out of 5
2/24/2018
I’ve seldom used a body shop but a friend suggested FIX. So I went. The facility was spotless & inviting. The ladies behind the desk were great as was Hector. Everyone smiled, pricing was reasonable. and my car looked perfect when they were done. I’ve already started telling my friends to use FIX
Mary Ann.
Vehicle Make : Toyota
1 out of 5
2/17/2018
When I picked up my car there were scratches all over it which had not been repaired. One of the technicians came with a rag to wipe the scratches. He made a point out of the rag and touched the scratches up. No brushes no rubbing them a little bit. It was pretty disappointing because I expected professionalism from your body shop. I went there because the Toyota dealer referred me. I paid a lot of money. The dents were repaired well but all the other things were just left undone.
Phillip A.
Vehicle Make : Honda
4 out of 5
2/3/2018
Hector was great!! There was a girl I kept speaking on the phone with that was great also I think her name was alma, but I don’t remember. My car looks great I’m glad to finally have it back after wait so long on the insurance!! Thank you to the whole fix it auto team you guys are amazing!!
Hal W.
Vehicle Make : Lexus
4 out of 5
1/12/2018
Perfect service, start to finish.
Alicia S.
Vehicle Make : Lexus
4 out of 5
1/11/2018
Great. A 10
Andy F.
Vehicle Make : Honda
5 out of 5
1/9/2018
Excellent service, as promised. Good employee attitudes.

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