Staff was very professional, helpful, and a pleasure to deal with. The collision shop manager, Joe Hershey, runs a very efficient operation. The car was ready, on time, as promised.
I had an amazing experience with Bill **** Ford. The customer service was excellant, and everyone that I encountered was courteous and ptofessional
The work was completed as scheduled and the car is good as new. I was kept informed throughout the process.
You guys are great! Thank you again...
The job was not complete. I had to leave and go back 3 hours later so they could finish what they missed. Car looks great but I was not happy that they “forgot” to put the new grill on.
Everyone from start to finish was very friendly, patient and knowledgeable. The work was outstanding and was finished a day earlier then expected.. I didn’t have rental insurance and they let me use a courtesy car. A very good experience.
Thank you. The friendly staff at BIll **** made it easy for me.
Truck looks great. Got it early. Was so clean when I got it
Top notch service from start to finish. Thank you Bill **** Ford!
Great job and I really appreciated how clean my car was inside & out. Thanks!
Will only use Bill **** Ford for all my repair needs. They are the best!!
Great friendly service with regular updates. Thanks for all you have done.
everyone was very professional and friendly. Took the time to answer any questions I had and always got back to me in a timely fashion. Great staff.
Definitely a five star department.
I was VERY pleased with my entire experience at Bill ****. The staff was friendly and helpful. They answered all my questions and always exhibited professionalism. Because they work directly with my insurance company,
I did not have to worry about communicating with multiple parties. This made things easy from the start. I was given a loaner car for the duration of my repairs, which I was very appreciative of. My car was finished sooner than the estimated date of completion, and came back looking even better than it did before my accident. The exterior looked excellent and the interior was clean and detailed—even though there was no interior damage. Thank you, Bill **** Ford, for turning a stressful experience into a positive one.
I was very impressed with the whole process, from checking the car in, the daily updates by text, and the call to say they finished 2 days early and I could come pick up.... great staff! Great service!!!
Very happy with text updates and staff was friendly
I am hearing strange noise from the side they have repaired! Need no bring it back to them for a checkup
Joe and his staff are absolutely awesome. They all went above and beyond to make sure I was satisfied with the services that they provided. I highly recover Bill **** Body.