Thank you once again for the great work, prompt service, and friendly staff.
This has been my 4th visit to Chantilly Autobody. You all make the stress of auto accidents (not my fault!) and deer damage much less so. Thank you for your professionalism and expertise.
Excellent work. Very timely. Staff was very helpful!
excellent communication regarding the status of the vehicle. Work on car was excellent.
Vehicle Make : Mini Cooper
Loved my experience! Chantilly auto body was fast, gave daily updates and made it a seamless process. Thank you!
Among the best customer service of all companies I have dealt with in all areas - not just car repair. I am happy they are on your preferred list.
Everyone involved was very helpful and responsive. Several employees discussed the rental car options and insurance issues with us to help make the whole experience easier. Carol Holmes provided us with regular updates which was very helpful. The time estimate was very accurate. The whole experience made us feel like a valued customer.
Have used your services a couple of times over the years. You are a professional company that I trust.
Your customer service was amazing from start to finish. You kept me informed every step of my cars repairs. My car looks great and I will recommend your auto body to anyone looking for shop. Thank You
Every detail was executed in a most professional and caring manner.
Thank you for being there!
Sean Hecox gave me the best experience I ever had at an auto body shop.He was thoughtful and accommodating when he went out of his way to let me move the car seats from my damaged car over to the rental car in the garage instead of out in the cold so that my baby could stay warm. He was also very helpful in taking the time to let me know the process of working with insurance and provide professional evaluation of my car. For example: I was thinking of keeping my total loss car because it was drivable thinking the damage is only cosmetic but Sean told me why it wouldn’t be safe. He took the time to explain it which led me to make the right choice confidently. I wish there are more people like Sean everywhere wherever there is customer services. He simply gave me assurance I was in the best hand of a professional who care about his customer. This is the place I would highly recommend to my family and friends! And Chantilly Auto Body will always be my first choice in auto body work. Thank you Sean!
Great service, very fast and always giving updates
I loved receiving my car which is so beautiful! Thank you. Chantilly Auto Body--you are fantastic! I was glad to receive daily status/updates from Carol. The repair by the team on my Toyota was outstanding!!!
Completely transparent process which kept me apprised as needed. Professional staff who know what they are doing. Obviously don't like having to take it in, but if I do this is the place.
Thank you for the great job you did on repairing my car! I also appreciate the email updates I received to let me know the progress of the job.
Excellent customer repair service...
We have worked before with Chantilly Auto Body through USAA and have always been pleased. The communication on the progress of the repairs and any details have always been passed along in a timely fashion. The group of people are excellent and we will continue to use Chantilly Auto for our needs and recommend to others. Thanks for a great experience.
Great experience meeting all expectations! Professional, timely, excellent communication and follow-up, great end result