I want to definitely thank the owner! He made sure I had a great experience and the fact he personally cared for my vehicle as if it was his own. First Collision will prove excellent service and provide great customer service.
They work very efficiently and communicate well. For it being my first time ever dealing with something like this I wouldn't go to anywhere else.
We were very pleased you were very friendly and kept us informed about the progress you were making. Everyone was able to answer any question I asked. Hope there will no more repairs to our vehicles but if if we ever needed repairs, we definitely would use your business.
I especially was happy with the text messages providing me with updates!
Mike explained all that would be done to my satisfaction and the date of completion was met. I appreciated getting the status of my vehicle via text messages. Friendly and helpful staff.
Everyone was so nice and helpful. I was surprised when I got into my vehicle had been cleaned. If I ever need paint and body work done again I will definitely choose First Collison.
Office staff and adjustor knowledgeable and friendly. I was kept informed of repair time
The job they did was a beautiful job. I was very sstisfied
Service is great really like the text updates!
Wanted to say thank you to everyone. Your customer service was way beyond our expectations. We hope we never have to bring our vehicles back but just in case, we will be happy that you will be the one to take care of us again.
Alejandro & Sophia R
THIS Was not my first time
Staff very professional, nice and informative. Repairs appear to be high quaility workmanship
Excellent repair. Friendly and communicative staff.
You all were nothing less than awesome to me, but did not fix speakers for me to use on star on my radio speakers. I'm a traveling construction worker in a a town I don't know.
The people were wonderful and the service great!
Did a great job on the repair and stayed on schedule. Will use you again if needed. But hopefully not needed.
Love the customer service!
You all did a wonderful job. Thank you.
I loved the customer service I received, I was updated every step of the way and my Jeep looks brand new!
I love the work made my car look like it never been hit thank you The service was excellent. And I will always recommend it to friends
It was berry fast and it look very good
Everyone did at great job thx
I felt that my truck was 100% taken care of, and nothing was overlooked during repairs!
Very impressed with everything
Appreciated that I was to get my car earlier than promised. The staff was very business like and helpful.
Staff was professional and polite and work was completed in a timely manner.
I am completely satisfied with the quality of work, professionalism, and the pride that first Collision takes in their work. I will always keep them in mind for any future needs and will refer anyone I know. Thanks Richard for everything!
Every thing came out good
My dodge journey looks as good as new. I appreciate that it was washed and vacuumed and that I got it back earlier then expected. Thank you for a job well done.
Y'all were very friendly and cooperative to get me info on the time line in which the job would get done and that was great thank you so much
I have given the subject a lot of thought, and the bottom line is one of your workers told me my car was safe to drive. I emphasized that my wife would be driving this car and I wanted to make sure it was absolutely safe, and I was told it would be fine. Twice before I called to have it back in for repairs the power steering on my vehicle either locked or simply functioned very poorly, to the point of preventing me from turning properly. Had I not been so lucky, this could've caused another accident with my vehicle, or jeopardized my safety and well-being.
They do a great job repairing cars and keeping you updated on their progress!
Stayed in touch. Did a great job. Very friendly and courteous staff. Helped make an unpleasant experience a little easier.
Extremely helpful, explained the process to me, since I had no idea what I was doing, this being my first car accident ever . Will recommend to everyone :)
Richard and Mitchell are great. Competent staff backing them up
It was agreat experience and I definitely appreciate the good service. I will pass this on to friends and family.
I like the text updates, thanks!!
Friendly people, timely service and great results. My truck looks great! I hope I never need a body shop again, but if I do I will return to First Collision. I am quite satisfied. Thanks!
Very professional team, keep it up!
First Collision has the best customer care, and the team work was excellent. Thank you
Vehicle Make : Land Rover
Everyone that I talked to was very friendly and helpful. Thanks for a job well done!
The whole experience was totally fantastic. You absolutely have the best customer service of any company that I've done business with also the repairs on my dodge are great. Thanks very much!
Friendly and on target very satisfied
Your team is amazing! I had never heard of y'all before this and my Allstate insurance lady referred you to me and I'm so glad i did. Thank you for everything. I loved the text alerts and the pics of the progress. I will definitely recommend y'all. The work is beautiful and my car looks great. Duel, I appreciate your patience with me too. You made my first wreck experience less stressful. Again, thanks for everything guys!
I am very pleased with the work done on my car! It looks great and drives smooth!! So very happy to have my car back ????
Very nice service and personal. I also liked the promising time in getting my car back to me. Very nice job . I'm very pleased. Thank you so much
The text messages are a great way to stay informed. Keep up the great work!
All went well. They did a great job. The employees were all very friendly, helpful and polite. I hope i never need them again but i would certainly go back to them.
First Collision is a amazing body shop. I will refer anyone I know to them. They do quality work and very nice to work with them. Richard is very professional and honest. He kept me updated frequently on the update of my vechicle. I am pleased with my repairs and would highly recommend this body shop! I'm glad my dad referred me to him.
I'm very satisfied with the job. And the staff was great. I also loved the updates via text.
At first glance I was pleased. After I got home and really looked my car over I discovered they changed my driver side window without my permission and the window wasn't even broken!! Now I have a used non GM Window and now there is no factory tint as the Passenger side window!! Now I want my original window re- installed as it should be as well as my rain guard.
I am now truly P O'd.
I will contact them tomorrow with their Problem!!
Front end is still not right. Tried out new tires, and it's still a bumpy ride. The bumper is not straight.
Customer service was great, everyone was nice and I appreciated their responsiveness. I would definitely recommend this company to anyone else.
Other than it taking twice the amount of time that the original adjuster told me it would take to fix my truck, everything else was fine.
My wife and I were very pleased how the quality work you showed when we we"re up close to the car! Looked almost like a new car! Y'all made her happy, I'm happy ! Thanks again and we defiantly will use you again in the future!
Haven't pick up car yet but as gas as customer service and communication I'm very satisfied
First class all the way! Every time.
First collision made what was a frustrating and inconvenient event as easy as it could have been. An adjuster was on site, she took me back to my rent car when I dropped off my vehicle, I was updated on the progress and I was able to leave my rent car at that location when I picked up my vehicle.
I just picked it up this afternoon and so far, all is well.
Awesome people they did a great job
You kept me informed about my car repairs all the time I was very impressed
Job well done. Thank you for everything. My car looks great.
The entire process with First Collision was excellent!! From drop off to pick up was seamless. Having an accident is time consuming & usually frustrating but First Collision made it as convenient for me as possible. I really appreciated all of the text messages. They kept me up to date without me having to wonder about my repairs. I will recommend First Collision to anyone in need of repairs!
Great job of keeping in touch and informing us about the progress of the repairs to our vehicle.
As in the past first collision met all my expectations.
I appreciate all the attention to details, color match etc. thanks
The text messaging is reassuring to the customer it puts them at ease
Enjoyed daily status text messages. Everyone was very nice and professional when called or visited.
I appreciated the prompt attention I got as soon as I drove in Mr. **** was very helpful, the advice was excellent as well as the quality of the work.
Everything was done like clock work right on time as promised.
I have had serviced done several times almost since the shop was open and the reason I kept coming back was the good quality of work and I have recommended this place to other friends, most recently to Mr. Blake Young.
I will keep on recommending this shop to all my friends.
Juan R Granados
Amazing service. They even cleaned the inside of my truck!
Always a job well done and car looks like new. I like the text updates as well.
fantastic service. OUTSTANDING SHOP
Vehicle Make : Land Rover
Overspray on body, missing trunk cover hardware, bumper cover not correctly attached after closer inspection, stained headliner at rear
Everyone was very helpful and kind. Great first time experience with 1st collision. Was a little taken back though at what the estimate was for some scratches on driver side (not part of the claim repair).
Great communication and customer service!!!
Very professional. Texting the updates were great. Thank you!
I am . Satisfied Good Job tanks
I have always used First Collision . Been please with the service I have received . Thanks
We appreciate your promptness on fixing our truck. I hope your team has a Happy Thanksgiving Day. It has been raining since we picked it up so we haven't been able to check it. I am sure it will be fine but it is reassuring to know you will be there if we need you. Thanks again.
Happy with the service and on the future it would be a place to trust my car's and recommend my friends
I was very pleased with there work,they did on my truck, a great job. They were very kind and very caring ,I will tell my family and friends of my experience with then ,Hopefully I will not have to need then again ,but if I do I will surely use only then Thanks Judith N
I am handicapped and cannot clean my car. When I picked it up they had cleaned the front floor boards, washed it and even removed some tape residue off the drivers door. That is above and beyond what was expected. Thank you.
My truck looks great and thank you for keeping us in formed along the way
Excellent job! Got my Honda looking brand new again!! Thanks First Collision!
I always like dealing with all of the customer service representatives at First Collision. They are always very friendly, informative & readily available.
I would definitely recommend First Collision services to friends & family.
I was very pleased. My car looks brand new again.
The entire repair was very professional.
I would recommend them to all.
I was very satisfied with the staff and the work.
Did a.great job and im.happy to have my car back
As a repeat customer I can honestly say y'all are spot on; From the front desk to the back shop. I am not one to recommend services but I do recommend First Collision. Thanks again.
Prompt service, kept informed on repair process and the best body work I have seen on an auto!! Great job!!
Everyone was professional and polite. They had a power loss for 6 days or so but still were timely with the repair.
First time going to the body shop. And all I can say is Excellent service! I would definitely recommend them to family and friends.
They made it very pleasant and easy. I will be recommending them! Ty
Very satisfied and they finish my car repair when they said they would.
Very quick turn around and the that was done was very good. I also liked the updates.
My car looked brand new and I was so impressed by the work. Great job..
My hood is all scrached up my bumper wasn't leved right and my lock/window bar on my door keeps coming lose and I never hat a problem with that
Vehicle Make : Volkswagen
Great communication , excellent service, if a need in the future a body shop you are my first choice
Very prompt and professional service.
I was very satisfied thank you again
I think we are going move the new tire to the back. There is a slight pull to the left. The car also seems to drive a little stiff and my wife says she hears a small grinding or a bumping type sound around the front wheel or tire area. Do you want to move the new tire to the back first and see if that solves the problems first? Will I need to make an appoinment or just come by for the tire relocation? I know you will everything you can. Thanks so much for your follow up on my car.
Great service Fast service and will highly recommend to my friends and family. Really appreciated being updated daily on the status.
Car looks great!
So far am very happy with the work but I have to wait until my husband see the work but for now I very happy
None at this time.As always things went well. Thanks
I was very happy with the service. My car looks great! Thank you, First Collision!
I was very happy it was a worry free process and feel happy to tell my friends about my experience with first collision.
From the moment I arrived & dropped my Malibu off until I picked it up, the repair service was excellent. I received several updates that were greatly appreciated. Everyone at First Collision were professional and friendly. I will highly recommend First Collision to others. Thank you!
Just wanted to say thank you! Y'all did a great job again!!!
Your customer service was excellent!!! I appreciated receiving the daily texts with updates on my car. My car looks Amazing and it was great to see it detailed on the inside and outside! Thank you so much for making a super stressful situation less stressful!
Very satisfied, job well done! Congratulating
everyone, very professional.
Great Job on the repair, and loved the updates and the clean interior!
I would like to thank the staff at First Collision for their expedient service. My damages were minor compared to some and they were able to have it ready for me in the time frame I had requested. Thanks again!
I appreciated the frequent updates about my car
We have discuss the problem taking car on Thursday to see problems
Thank you for the amazing service.
Vehicle Make : Mini Cooper
Like the text updates during repairs. Vehicle looks perfect. Great work. Very timely.
Excellent work and very friendly people!
I was very pleased with y'all job on my truck and with the customer service and if ever get a vechile redone I would get y'all to fix it for me
Thanks for washing my van along with a great job
I thank you all for being such a hospitable and upstanding company. I know you all were to just fix my bumper, but when I got my vehicle, it had been washed, and vacuumed out! I appreciated that so much! Being a divorced mom of 4, small things like washing the car and keeping it vacuumed can be a hard chore to get to, so for y'all to do it just on general principle meant so much to me. Thanks again for a job well done! I will give a shameless plug of you all on FACEBOOK! :)
Great work I will use again.
Great service, had my vehicle in and out
Excelent job it looks like nothing happen very profesional. Thanks
Friendly staff, prompt service and very good work.
First class results! Fit and finish is perfect. My Toyota looks new. First Collision is very professional and they even completely cleaned my car. I will tell my friends!
I am very pleased with the work done on my car and the service was amazing. Plan on giving them all my business and recommend them to others.
Thank u for taking care on of my truck yall dix an excellent job.
Love this shop.. Mitchell went above and beyond!!
Muy buen servicio y muy buen trabajo
By far the best experience of all time, Richard and his staff took great care from the estimate to finale completion. Keeping me informed of all the work and when it would be ready and delivered my TRUCK in showroom condition. Thank u Richard and your staff for a GREAT EXPERIENCE my truck looks GREAT!!!!
Vehicle Make : Volkswagen
You delivered what you promised!
Thank you for making an extremely stressful situation smooth and easy.
It was great getting the updates via text message. My car looks great
You all are great thanks for such great service .
First Collision always does an excellent job
100% satisfied with my experience with First Collision. The service was professional and quick. I hope to not have any more body damage to my car but if I do, First Collision is the only place I'll go.
Love the text updates and friendly staff, superior customer service.
Vehicle Make : Volkswagen
Thank you, great work and customer service.
First Collission has an awesome team!!! Thank you for the text message updates. That saved alot of questions. My experience was Great!! Will always recommend First Collission to family and friends.