Body Shop

Real Reviews From Verified Customers

Brandi R.
Vehicle Make : Dodge
5 out of 5
7/24/2018
The car looks amazing
Sergio V.
Vehicle Make : Toyota
5 out of 5
7/20/2018
Great service great staff
Donald K.
Vehicle Make : Ford
5 out of 5
7/20/2018
Excellent job. Will refer u!
Tom S.
Vehicle Make : Chevrolet
4 out of 5
7/17/2018
I mentioned that I thought the alignment on the hood had been impacted by the accident. This was resolved as well as the minor bodywork on a front fender. Paint is a perfect match. The people I came in contact with were all very professional and listened to my concerns. Great job all the way around!
Wayne D.
Vehicle Make : Toyota
5 out of 5
7/13/2018
Everyone was most helpful friendly and work was completed ahead of what I ex
Lent K.
Vehicle Make : Nissan
5 out of 5
7/12/2018
Great communication during the repairs
Bj M.
Vehicle Make : Dodge
2 out of 5
7/12/2018
The repair work done by Herb's was good. However at pickup of vehicle the car was dirty of bondo dust both outside vehicle and inside cabin. Vehicle looked as if only the repair side of car was washed / cleaned. In addition the engine bay of vehicle was covered in bondo dust everywhere. I brougnt it up to the attention of Emmanuel which he rushed to have issues I brought up somewhat addressed. I feel like the attention to detail is not high on the priority list there. Overall I honestly don't think I would use Herb's should similar services be needed in future.
Shasta S.
Vehicle Make : Nissan
5 out of 5
7/10/2018
Awesome customer service
Anthony C.
Vehicle Make : Chevrolet
5 out of 5
7/1/2018
You guys did amazing and I couldn't be happier with the work!! Thank youuuuu!!!
Brent E.
Vehicle Make : Lexus
4 out of 5
6/29/2018
We have used Herb’s in McKinney several times & the work has been outstanding! The staff makes the whole process very easy. This is our go to place!
Byron N.
Vehicle Make : Ford
3 out of 5
6/21/2018
Great job on repair. I have a scratch on rear passenger door that you offered to repair even though it's not related to hitting the animal and it was not touched. I also have to replace the front license plate. Shoould I send invoice to State Farm or should I send it to you?
Jeannie H.
Vehicle Make : Subaru
2 out of 5
6/21/2018
Work was great, but communication was lacking!!
Julie S.
Vehicle Make : Toyota
5 out of 5
6/12/2018
Everyone was very friendly and professional. Process was seamless and convenient between the rental car pick up and drop off. Service and overall experience exceeded my expectations and was a very unexpected, pleasant surprise!
Edward M.
Vehicle Make : Nissan
1 out of 5
6/8/2018
No found out didn't fix everything. Explained that there was a fluid leak and we thought it was from windshield wiper reservoir when my wife dropped it off. When I got home and tried to fill the reservoir all fluid leaked out.
Byron H.
Vehicle Make : Honda
4 out of 5
6/7/2018
I needed to fix my car after my first wreck ever. The Herb’s McKinney team was so helpful and kind every step of the way. I didn’t know how long it would take to fix my car, but I got text updates from them and it only took a week. I would recommend this shop to anyone and I will return if I ever need it.
Joseph P.
Vehicle Make : Infiniti
5 out of 5
6/6/2018
The process went smooth and was efficient. It was like a cool summer breeze that was hear for a second and gone the next.
Dustin Y.
Vehicle Make : Jeep
5 out of 5
5/25/2018
Thank you, Jason, for ensuring my car was finished in the time frame that was promised! Everything looks great. Customer service and communication was a perfect 10!
Tammy W.
Vehicle Make : Toyota
5 out of 5
5/19/2018
Mannie did an excellent job and was very professional about And went through every process and detail with me and Also very nice and the girl a the front desk was very Sweet and very helpful. I would highly recommend herbs body Herbs body shop number eight store on Highway 380
Russell P.
Vehicle Make : Chevrolet
3 out of 5
5/17/2018
Did a great job with repairs but sadly broke the bulbs on one of my rear taillights which I now have to replace, just need to be more careful when taking apart a vehicle
Patricia W.
Vehicle Make : Mercedes
5 out of 5
5/17/2018
Everyone was super professional and warm at the same time. I knew I would be taken great care of from the moment I stepped into your establishment. You guys did not disappoint. Thanks a million and I will be spreading the word! :)

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