Repair looks great. Check out and handoff was great. Everyone was extremely professional and answered each question to my satisfaction. Communication during the process could have been better. If the texts have more meaningful info regarding the repair, then communication would have been perfect
Having a car incident of any kind is terrible in itself! And when you have to go through an insurance company that makes it that much more of a headache, it's nice to get a breath of fresh air from somewhere! Abra Auto Body & Glass was exactly that during this process! From Ms. **** at the West Chester, Ohio location literally helping calm me down from tears! Anthony( Tony ) with his expertise and confidence that I will be leaving my car in great hands! To Jason at the Sycamore, Ohio location keeping me updated and ultimately sealing the deal with dropping my vehicle off to my job and showing such amazing customer care! Abra Auto Body & Glass is a amazing company and the staff even better! This has been an amazing finish to what was a terrible start! Thank you all so very much! God bless you!
Your crew went above and beyond to help me and make things work for me. I am very happy and will tell others and come back if ever I need something else done.
I picked up my car and drove off lot before I realized my check engine and "vsc off" light were both on. Tried to turn the "vsc off" light off but it wouldn't let me. I have to take the car back tomorrow morning so they can turn it off for me.
Felt very comfortable at Sycamore shop. They did a good job explaining everything and worked with insurance to get repairs done right and timely. Would definitely recommend.
Thanks for the fast friendly service in repairing my car!
They completed the repairs quickly and answered all my questions.
Vehicle Make : Volkswagen
I had a fantastic customer service experience from start to finish. The team was very professional and the car repair was completed quickly.
Did an outstanding job repairing the damage a deer caused to my Nissan Rogue. My vehicle looks good as new. Thanks
Very professional and fast. I would definitely use them again.
Exceptional customer service. Accommodating. Repair work perfect and quick. Kept updated on progress. Would recommend.
Thanks for keeping me informed all through the process.
It was a very expensive car wash. Just joking!!
Super speedy, friendly and fair.
Quicker than I thought. Thanks for cleaning my car
Very nice people to work with.
I have always been satisfied with Abra, always great job. I'm surethink is no different. To be honest I picked it up in the dark. Ask me again tomorrow when I can see it in the light.
Appreciate all the communication. Car looks great and a separate issue was diagnosed. Good find ABRA team!
Someone drove my vehicle before I picked it up. A case of cds was left in the car and a cd was left in the player. The cds were kids music, suggesting that someone was driving their kids around in my car.
Good communication throughout the process; proactive work by Ron and Brandy to meet my schedule needs; excellent quality of work.
Appreciated the daily calls and updates. Body work looked great. Staff was courteous and professional.
Customer service is excellent!!! The staff is amazing!!!!
Great communication. Excellent service.
Very happy with the end product and the people I dealt with were always pleasant ant helpful!!
Great repair work from very professional staff.
Absolutely a professional repair facility and staff, from the moment the repair process started, the staff kept me informed on each and every moment of the repair process, the manager Jason really made it a point to describe to me exactly what was being done, not only am I going to continue being a customer for life, but I will be referring them as well to all my friends and family. Once again couldn't have asked for a better experience... Thankyou Jason, you truly went out of your way. This is what we need more in businesses today!
Their customer service was fantastic! I came in after getting rear ended and not only did they do a great job on that repair, they fixed some other damage I had for a fair price. Plus, they cleaned my car inside and out without being asked to. My car looks 5 years younger! :D
Fast service and courteous staff.
Did a great job keeping me updated through the whole process.
Abra was great! The repair looks just like new. No problems at all and they always kept me updated on my car. The staff was so friendly and genuine!
Your staff was friendly and helpful in every way possible in the repair of my car. It was great already having a rental car arranged for me when I dropped off the car. Excellent service and communication all round. I will definitely recommend you to anyone inbred of car repair! Thanks again.
Very communicative all through process.
Your cooperation in providing transpotation to and fro was much appreciation. So far so good on the repairs. Thanks.
Nick did an excellent job on repairing my car and everyone who worked there was very friendly and kind. Thank you so much!
Everyone was very professional and the car looks great.
Good follow up and updates
Car looks great. Brittiney kept me well informed of the progress. Thanks
Thanks so much for taking care of my baby! I feel like I have s new car
The ABRA team a great job repairing my car.
Everything was great from the initial estimate through the updates during the repairs. The car repair was flawless. They even cleaned the inside of the car! Great service all around!
Excellent experience working with ABRA. Thank you!
They did a great job. Always kept me updated. Even ensured the project would get finished before I had to go out of town.
Staff was professional and pleasant. The work was completed faster than I expected.
Final work looks great. Only suggestion
is to thoroughly check work before call
customer to pickup vehicle. Had to make 2
Everyone I spoke with at Abra was great! I am so impressed at how easy and smooth the repair process was! I always knew what was going on with my vehicle and I really appreciated that. Thanks for the great experience, if I ever need my car repaired again I know I can trust Abra!!!!
My two cars looks great defiantly would use them again
Super fast turnaround, knowing that I was in a huge hurry, and precise, careful repair. Thanks much!
Really appreciated the daily updates.
Quality work and great customer service. Thanks!
Everyone was extremely helpful and accommodating!
The team did a great job, was very timely and had wonderful customer service through out the entire repair process. The quality of the repair was done very well and returned to us in enough time to continue our pcs to colorado.
Will highly recommend to everyone. Excellent service and personnel was the greatest and most helpful.
Outstanding experience from start to finish. Competence at every step
Glad I used them and plan to use them in the future.
Great! Very professional.
This is the first time I've had a major car repair. Your team did an awesome job. THANK YOU!
Very friendly & efficient.
Send this to djanellec@aol if you want a response.
Everything went very well.
Your team. was great. My expectatione were exceeded.
Friendly and helpful staff, good quality work!
Rob and his team did an outstanding job on my car's repairs. Very good service!
They have done excellent service
Great work, easy, nicest customer service ever! Thank you so much!
The staff I dealt with Becca and Becky were professional and friendly. The work on the car has been done to my satisfaction and looks like it never was damaged.
The follow ups and progress reports were appreciated and unexpected. I would send my friends to your establishment. Thank you. Dave Monroe
Work and communication was great
Car in good shape when I picked it up. People were understanding and helpful.
The folks at Abra were absolutely awesome! So courteous, kind, and most importantly thorough!
I would HIGHLY recommend Abra for any of your car repair needs!
Thanks for getting done so my son take it back to college before his spring break is up.
As Always, Service was timely and done to satisfaction.
The reward of a job well done, is to have done it.
-Ralph Waldo Emerson
Communication was great and the text message system was helpful.
Everyone we came in contact with was very nice and answered questions. From what I can see the car looks great. I will use you in future if needed and recommend your shop.
excellent quality of work
Becky (kemper road)was very attentive and helpful, and I really appreciate that they vacuumed out my car thanks!
Great customer service. Quick and reasonably priced work