I have been a customer of Bournes auto before when they sold me my first car and I was relieved when I was told that I could bring my car there to have it fixed. They kept me informed throughout the process and did a beautiful job with the repairs. As I had mentioned when I picked up my car tonight, I am absolutely buying my next car here.
Truck came back looking brand new again. Great customer service, great communication, great work!
The updates were great. Car looks great. Great turn-around time. The staff was friendly and helpful
Your texts are not in time with actual events
Vehicle Make : Mercedes Benz
Very friendly and efficient service !!
Vehicle Make : Volkswagen
They were professional and the repair on my car was flawless. I am very satisfied with the customer service.. thank you!
I was very satisfied with the service I received at Bournes, they did an excellent job with my car, They were truly professional. They were very helpful, especially Paul who always toke the Time to answer my questions.
Communicate, professional and kind. Kept us informed throughout the whole process. Highly recommended.
Great service, job well done
Attentive, courteous, Did not waste time. Kept me updated on the progress of the repair. Good job..
You changed out my color matching mud flaps to black cheap mud flaps. We are extremely upset. The car looks terrible. Your employees were difficult with us and insistent that the cheap black mud flaps were our original mud flaps. Due to not wanting such confrontation from your staff, we took the car with the intention of solving this issue through our insurance company.
My passenger door lock doesn't work.
I have been a longtime customer of Bournes. I consistently receive great service from Mike Clark and the entire staff at Bournes
Lucas & Chris were very helpful through the whole process. My car was spotless when I got it back. Thank you!! ????