Vehicle Make : Mercedes Benz
The car was returned with the carpet still stained and with marks on the paint. Nobody went through the bill with me, so I still do not know what was done. The billl does say something about a spare tire, the car has no spare tire. In addition the car was covered with ants when I got home. The ants are a direct result of where it was parked at Lakewood.
I am very satisfied with the work that was done. My only dissatisfaction is with the amount of time that it took (44 days).
Very impressed. All employees that I met were courteous and knowledgeable.
Would highly recommend your collision shop for both prompt and quality service
Everyone on the staff was very professional and did excellent work, without any compromises or shortcuts. Communication was very good and timely. Victor Waldron is really outstanding. I am delighted to have my car back in superb condition once again. Thank you all.
The process was easy and painless. Thank you so much
Victor did a great job handling everything and keeping me in the loop. I would strongly recommend Lakewood collision to others.
Our experience with the staff at Lakewood Collision
was more than satisfactory. Victor and his colleagues
managed our need for competent, complete,
and efficient service expertly.
Of course, no car owner wishes to require
the services of a collision repair business; but,
if one must, one cannot do better than Lakewood
This was our second experience with Lakewood Auto Collision, both have been very satisfying. Victor and Cheryl were both very helpful and easy to communicate with. The body work was beautifully, seamlessly done. Thank you.
Victor is awesome. This is my second visit to Lakewood Auto for another Honda and they do phenomenal work. I wouldn’t hesitate to go back again if I need more work done!
Very professional business. Customer friendly, USAA friendly. Thanks
Super service and craftmanship.
Excellent service. Would highly recommend!
Vehicle Make : Alfa Romeo
I had asked to do a polish of my door bottom guys did not do it
The work was excellent. So far the vehicle seems to function properly however we have not driven it much. Communications during the repair could have been much better. It was vague and infrequent. Overall we are satisfied and would come back.
Vic was awesome and very fast at responding
You should temper your estimates. It was initially stated that it would be 4-5 days. It took 8. Since i was paying for the repairs not the insurance company the extra days cost me car rental expenses.
The experience was very satifying could not ask for better people to deal with.will recomend to anyone who need your services
Every step of the repair process was done with prompt service and professionalism! The staff was very friendly and responded to every question I had in a timely order! I appreciated the care that not only my car was given but also how I was treated throughout the whole experience!