I was told to come and pick up my vehicle at 8:00 a.m. I did get there by 7:58 and the car was not there. I had to come back at another time to pick it up since it was at Les Schwab having a wheel problem attended to. Came back later to have the car cleaned. The car wash guy didn' show up, his wife was not well. I was asked to set a time for washing the car because my wife had left the lot with my pickup. I still have not had the vehicle cleaned (my fault) The weather has not been the best to clean and scrub the car. John S
the work was done fie but there are new scratches on the hood now.
The shop has exceptional skills, with body work & very professional customer care. My car looked totaled! U ALL R AMAZING. Thank you so much!
Done on time, looked great, nice and clean too. Thanks!
I was very excited that she was done a week ahead of schedule. When I picked her up not only did she looked amazing from her booty damage but was was cleaned inside and out. Thank you Doherty Ford!
Vehicle Make : Volkswagen
It took twice as long to complete than estimated. Part was sent to the wrong dealership and ended up being the wrong part. Still had to have the car sent to VW to have setting fixed, which not all features are working. Staff was friendly and I did like the text updates.
Thank you for not totaling my truck. We need it, and you fixed it great.
Everyone was so nice making sure the car was fixed and then cleaned inside and out! Then on top of that Buck took care of my rental return. I had my car back in just a couple of days. Thanks so much!
Very impressed with the professionalism and customer service demonstrated by Buck and Sally in the body shop.
I am disatified with my experience at Doherty Ford because I received poor customer service from the employees. I was not updated on the status of my vehicle when I was told I would be. And it took almost two months for my vehicle to be finished. Overall I am disappointed with the staff's demeanor and work ethic.
Buck was awesome. Things took awhile but you guys wanted everything to be right. I love body shop guys, they are so friendly.
Looks like new and done in a timely manner. Thanks, Owen
The workmanship and professionalism of the body shop was excellent. Thank You.
the repair is excellent. I'm Satisfied with the work . good job. Thanks!!
Yes, very much. Buck was always very helpful and reassuring my car would be returned to me safe to drive. After the accident that was very good to hear. Thank you again Buck
Everyone was professional and friendly! They did a great job too!