Wish hours were longer instead of 8-5 M-F makes it hard to drop off and pick up without missing work or having to wait to pick up your finished vehicle.
Vehicle Make : Volkswagen
My 2017 VW looks like it did when it came into the dealership.
I appreciate the staying in contact with me throughout the proc ss
Everything was great and look forward to do business with them again!
Job well done. Thank you for getting my vehicle back to me so quickly.
I like how u keep me informed
Best customer service ever! This is second time they had to fix my car and they did a great job both times. I am completely satisfied with their work and service. I was surprised that they even cleaned my car!
Great experience from start to finish! Friendly, thorough staff and excellent craftsmanship! Will recommend to others.
The only thing I was slightly unhappy about was the communication between the shop and me before my car went in . They said I would hear from them in three days and it was almost two weeks and I had to call them. But the people were very friendly and nice . My car looks great and I'm very happy with the work they did.
The staff were very friendly and kind. They kept me posted on any changes and told me when they expected the parts to arrive and when they hoped to be finished. I would recommend them and use them again myself!!
Vehicle Make : Mitsubishi
Good job! Thanks!
Job took longer than anticipated because of 5 additional parts that were needed. Job was an additional 1k for the same reason.
I was surprised and thrilled at the level of communication via text messages throughout the repair process. I was also skeptical at the quoted time frame but was even more surprised when it was done a day early. The very best surprise of all though was the complete detailed car cleaning inside and out upon pick up!! Such an added bonus, especially during a dirty, Alaskan winter! Thanks for a great car repair experience.
I really enjoyed the text updates. Everyone was super friendly and professional. Thank you
Excellent work and clean inside and out.
They were awesome other than one thing. I don't dind out my car was done until about 30ibutes before closing on a Friday. It was very difficult to make arrangements to get car, return rental car, etc. But other than that everyone was very friendly and efficient. THanks!!
Fast, friendly service. I was constantly briefed on where my vehicle was in the repair process and was notified when unexpected damage was discovered. Very satisfied!
Loved the text updates and your relationship with enterprise.
Everything was great!! Thank you!
Vehicle Make : Volkswagen
Professional office staff! My car was done in a timely manner and looks like it never happed!
Very nice staff. My car looks great!
Great service, kept me in the loop on what was going on the entire time. Thank you!
Wonderful. outstanding service and they cleaned the inside of the vehicle too, five stars
They were so friendly and helpful! You guys rock :)
There were still problems that had not been fixed. Had to take it back in and deal with not being able to get a rental car and loosing more time from work.
The car looks great, inside and out! Everyone was super helpful and the insurance process went smoothly.
We were VERY impressed with our whole experience at Fix Auto! We received texts updating us all the time, speedy service and our vehicle looks fantastic even cleaning of the inside and out! That was a great surprise. * When I went into Fix the waiting room was clean and organized with very friendly/professional service. We would go there every time. I have been telling family and friends how much we liked Fix.
Awesome customer service!
We appreciated the professional office staff as well as the manager's kindness and willingness to help us . The quickness of getting our car repaired was amazing to us. The job was completed very well and we will continue to recommend this shop to friends and family.
Everyone was very customer friendly and made me feel really confident in their ability to fix my car. I was never left in the dark on the status of my car and they finished the work fairly quickly. Very grateful for that ??
I appreciate the effective work of the employees and keeping in touch with me every step of the way. Amazing job fix auto!
They did a great job and were very helpful and quick! Thanx to the whole team for everything!
Extremely friendly, courteous and the work done was first rate. I will recommend them to my friends.
The receptionist was very helpful and what a front person should be. She is largely the "face" of your business and I was very impressed! The service was so fast and the end result beautiful AND a clean car to boot!!! Exceptional. I also loved the text updates that kept me informed of progress. Thanks!
Yes they did a great job.i will recommend my friends to you all.
The job was completed ahead of schedule, excellent work and lots of little extras that made our car even better. Very pleasant staff, efficient and thorough. Thanks for a great job. Will recommend you highly.
I enjoyed having the updates sent by text message.
Your employees were very friendly and accommodating to my needs. The work was done well and was completed very quick. I really appreciate the friendly and professional service provided at this shop.
Vehicle Make : Volkswagen
Fix Auto did a fabulous job! Was very impressed!
Repairs seem to have been done right the first time.
Great service, friendly and the car was done on schedule. They detailed the car before returning it to me - looked great.