Vehicle Make : Volkswagen
The entire team from reception to repair was phenomenal. The overall speed and quality delivered was exceptional and will certainly be using the the team for any additional services we need. Thank you!
Repairs look great They made the repairs on my car a pleasant experience
My car was fixed ahead of schedule and looks great!
Loveland, Ohio location. I cannot say enough about how friendly and responsive the team. Quite frankly I expected the car to get fixed correctly but the attitude of the team was a real pleasure to deal with. Text, email and call updates were all tremendous.
Very quick, kind, and helpful. I liked that we got text updates.
Great job of repairing my car.
Very friendly, fast repair
Jerry did an amazing job helping us solve a challenging situation. He went above and beyond to meet our needs. We are very thankful that we chose ABRA for our repair.
They did an excellent job. They exceeded my expectations on how long it would take. They did an excellent job communicating with me.
The people were great and loved the customer service!
It was fast, efficient! What else can one ask?
Very quick turnaround. Even vacuumed inside. Van looks great!
Awesome service from awesome guys at the Loveland ohio location
I had an excellent experience. Thank you
Vehicle Make : Volkswagen
I was very satisfied with the staff and the work that was done on my Passat. Thank You
I appreciate how well the car was cleaned before pickup. The bumper install looked good and the price was reasonable.
Everybody made it very easy through the whole process. They made sure we were satisfied with the work.
Great job.very responsive
Well informed on the status of the car and completion date. Extremely friendly and willing to explain all the repairs that was done.
ABRA was awesome! The service was very timely and they even vacuumed my car out after they were done! Loved receiving the texts for updates!
We were kept informed in a very timely manner as to the progress of the repair, all interactions with the insurance company and the car rental company were handled by ABRA in an excellent manor (minimized any worry and/or anxiety that we may have had) and the quality of the repair was excellent. We would definitely recommend ABRA Auto Body and Glass to anyone needing such services.
Great service!!! Very fast and my car looks great!!!
The staff was very professional and the repairs were completed in a very timely manner. Everyone was helpful and polite. Thank you
Job we'll done looks great
Great communication throughout the entire repair process.
The quality was phenomenal, customer service was exceptional, and the repairs were much faster than I expected. I'm extremely pleased with everything!
Thank you for your prompt service! Great as usual!
Great work and great service!
My car looks brand new like before the deer hit it. Thanks!I would highly recommend your shop to my colleagues and family.
Thank you for the updates along the way, I always felt like I was in the know about everything going on.
Jerry York and and the crew at your Loveland location are outstanding in the quality of work and professionalism they provde! Thanks again for all of your effort and a job well done!
I'm very happy with my experience with Abra auto body and glass. Looking at my car you would never know it had been in an accident. Thankyou so much. Job well done. I would highly recommend Abra auto body and glass.
Would highly recommend!!!
The main reason I came to Abra bc someone from your offices in Another state came into my restaurant, stone creek dining company in west Chester. I have had only one other company work on auto body repair in Cincinnati on our cars and that was car star collision. The main difference was car star (according to my husband) was more organized with photos and paperwork. However we enjoyed our experience at Abra with text messages and emails and honestly it felt much more efficient in the progression of the repair process and everyone seemed very friendly. We are super satisfied with our experience at Abra.
Thank you for making this such an easy process
Excellent job. Quick and thorough work.
Overall fine job, professional staff. Very pleased Grange recommended your work. Bob Otto.
Thanks for everything you did. Also appreciated the update messages.
Took longer than expected and interior of car smells like smoke
My experience at ABRA was awesome! It was the best experience I have ever received in getting my car fixed after an accident period! Jerry, Dave, and the whole staff were great from start to finish. I was kept updated during the whole time and the job was finished on time and looked GREAT. ABRA has a great asset to their company here in Loveland OH and I would have no problem returning for any autobody repair need or recommend their service to others.
Excellent and very thorough service.
Very friendly and prompt service
Very professional service with excellent communication throughout the entire process.
Professional and on time.
This is the second time I have used ABRA and have been extremely satisfied both times. I love that your staff sends text messages about the status of my vehicle as opposed to leaving me a voice message. I am pleased with everyone I have encountered at ABRA, and will definitely recommend your services to others. Thank you for making my experience so much less stressful.
Outstanding team, did a great job, we really appreciate all they did!!!!!!!!!!!!!
The whole process from the time I brought the car in for an estimate to completion was very professional. I would definitely recommend Abra to anyone who needs any body repairs.
Excellent support to understand the repair completely, periodic updates on what is being done on the car. I find a feeling that they rely on their customers and they don't even leave a single reason for being unhappy. I liked it and definitely refer to any of my friends.
Timely, efficient, the shop was clean.
Abra has really got it together. My experience was exceptional from start to finish. My car looks so great. The customer service is outstanding! I will happily do business with Abra again should the need arise. Kudos to the whole team!
Great job! I will be recommending ABRA to my friends and family.
Jerry and his staff are a pleasure to work with . this us Tue second time I visited his facility with one of our vehicles. Extremely satisfied with the professionalism, attention to detail and quick turnaround! Highly recommend Abra to others!!! Thanks Eddie Mottola
Vehicle Make : Volkswagen
Couldn't have been a better experience!!
Carrie, Lee, Dave, and Jerry took great care of me. Thanks!
Thanks for keeping me advised
Kept me informed of status and work completed in timely manner. Great work too!
Exceptional customer service.
Loved the friendliness of all the staff I interacted with. Only negative was office area smelled like cigarette smoke. But I was only in there a few minutes so no big deal.
Awesome job on my vehicle. Carrie is super friendly and does a wonderful job too.
Efficient, caring & courteous. Many thanks!
They were fabulous to work with! Prompt and friendly service! Car looks great!
You guys were so friendly and ontop if everything, it was a pleasure doing business with you!
Everyone did a great job. Thank you for your outstanding service.
Abra took great care of my car. They kept me informed the entire time. They were polite and very easy to deal with. I have nothing but good to say about them.
My car looks brand new and the the manager that assisted with my repair kept me informed and was very personable and professional. If I ever need repairs again I will be back to Abra Body of Loveland.
Looks just like new. Great job. Very pleased.
Very happy with service. I would recommend
Once again ABRA and Jerry specifically have exceeded my expectations...great job!!!
Very professional, timely, and excellent communication.
The work done looked great, and I appreciated the updates on the status of the repairs. Everyone I spoke with was very friendly and knowledgable.
Thanks for the good work!
THE place for all your repairs. On an insurance claim they started THAT DAY and had my daughter back on the road five days early. Superior craftsmanship. On a cash private repair, two days before a holiday week-end, finished, out the door in TWO days, including a car wash, tires dressed and interior spotless. Price and quality has to be their motto. Jerry and his crew are the best.
Vehicle Make : Volkswagen
They were very fast and professional in keeping us updated on the work and the work turned out beautiful.
Top notch service. Would definitely recommend. Thumbs up all the way around.
Very professional, commutation is outstanding and every staff member was very friendly and inviting!!!! Couldn't have had a better experience will definitely use again!
fast and friendly service
Wow, my car looked great ! I have never had a body shop clean out the inside of my car.. What a great thing to do! Super nice proletariat dealt with -karrie and jerry ,made the experience wonderful !
I'm amazed with how fast everything was! I didn't stress at all while my car was gone-I barely had the time to! I received updates on how the repair was going, & was able to pick the car up at my convenience. Everyone was friendly, & happy...which kept my spirits high. If Abra is ever a choice, I'll be sure to pick it every time.
My car looks great and I appreciate the daily updates on the progress of the repairs!
The service was top notch and they went above and beyond. Excellent!!!
Professional staff and quality work!
Very friendly and professional staff!
Quick. Informative. Friendly. Thanks!
Everything was great. Good job!
Great job. Quick and easy.
Very pleased with your work, very fast and also really liked how you vacuumed my car. Thanks
The repair was completed quickly and my car looks great! Everyone I was in contact with was very professional and friendly. Great job!
Nice shop, very courteous, fast and quality work.
Service gave great updates and had a solid timeline for when the repairs would be finished. Also a great job with the finished product. Great experience.
great job. Done quickly, high quality and fair price
Couldn't have gone more smoothly
We were extremely happy with the work done on our car. Everything was repaired as expected...sooner than expected! Thanks again!!
It was a pleasant experience. I like the automated updates via text as well. Great job, the car looks great!
Great service and communication!
I am very pleased with the work you all did with my vehicle. It was also great customer service. Thank you so much for all you've done!
Thank you for doing such a great job in a timely manner! Everyone I communicated with was more than helpful. If I get unlucky again I know where to bring my car. Thanks again!
Thank you very much for repair my truck. I am very pleased and satisfied the work you guys have done on my truck. Future reference it that you will be recommended by me and that other friends of mine you Again thank you
Excellent work & excellent communication wth complete process.
I appreciated the communication and updates. I liked that I didn't have to calmly you for the updates and that you did what you said you would. Thank you for a good experience.
Jerry and his team at Loveland Abra took great care of me. My car has never looked better! Not only was the body work extraordinary, I was terrific to discover that they had even fully cleaned the inside of my car; it looked like new again! Awesome job. Would use Abra again in a heartbeat. Thanks, Scott.
They did a great job. Fast and professional. They went above and beyond on my car. I am very satisfied!!
It was nice to be constantly updated on the status and timing of the repairs.
Very honest and responsible group of people. Did an excellent job on the repairs. Kept me informed throughout the process.
Great service and in a timely manner!!
Your team did a great job. The work to repair my car was top notch. & the customer service was great. Thank you
I appreciated the daily updates about my car's status and that the car was ready much earlier than expected.
ABRA, I feel like I'm riding in a new car!! Tell all the guys they did a fantastic job!!! Thank you so much for carrying for my car as if it were your own!! Elia M