This is my second repair with BBA. Your team gets high marks for accuracy, thoroughness and good communication. You hit your timeline as promised and the automated email updates were great. I even got calls with messages and personal emails from Jackie. Thank you for managing the communications with State Farm seamlessly, including submission and approval of a revised estimate. And most of all thanks for a great job on the repair, my Infiniti seems to look, run and drive better than ever!
Everyone I came in contact with was very friendly and extremely professional very much appreciated the updates through the process
Very well done my car looks great
Vehicle Make : Volkswagen
Great customer service. Thanks a million
The car looks significantly better than it did last time! No more scuffs or abnormalities in the fender fitment. Thankful for everyone working on my FRS, as the passion for detail really shows through. Thank you!
Everything looks great just like new. Great customer service. Except there was no windshield washer fluid it was completely empty. Other than that everything looks great.
Fron the minute i walked into the shop, it was the absolute BEST customer service experience! From the front desk (it was great meeting and working with you Ashley) to everyone who said hello or smiled! Their explanations were clear and concise; the timeframes met; and the quality of work appears great! The coordination between BBA, Geico and Enterprise was seamless...kudos to everyone! My car looks like new again!! BIG thank you to everyone involved!!
Ashley and the entire car care team did a phenomenal job! We will definitely recommend BBA to our friends & family. 100% satisfied.
Excellent customer service. Professional work!!!
Vehicle Make : Mini Cooper
My experience with BBA was a great experience — very professional!
liked the fact that I was kept up to date on repairs. Ashley was very pleasant and helpful. Keep her happy!
great place great staff. I will come back. well.... I hope I don't have too but if I do I will.
Repairs were do in a reasonably efficient time frame and manner
The Body Builders team was very understanding to our problems and indeed made this repair experience a smooth, satisfying one.
They treated us very graciously and, yes, gave us a job VERY well done. What more could we ask for? THANK YOU.
The process from estimate' rental and return was simple. The updates as to any progress were nice. Loved the fact it was completed ahead of schedule and the work looked as good as new. Thank you B.B.A.
Peter was great! All the members that worked on my vehicle did a great job. All very friendly and courteous. Thank you!