Vehicle Make : Volkswagen
Staff was very friendly and helpful!!
I got the car back four days after I expected. Someone forgot to call me on pickup day.
I particularly liked the text messages updating the process and expected completion date, even though it changed.
Excellent work and customer service is second to none. Thanks you for repairing my XT5, looks like new.
I've had work done in the past by capital collision and you guys have always had great service and craftsmanship
The repair was perfect. I was kept informed of the progress being made on the repair. Co-ordination with my insurance company was excellent. Thank you for getting my car back to me good as new.
Excellent customer service
The Chrysler you worked on was a gift to my wife's father (his older Chrysler died). He was very tickled with his "new" car. He couldn't even tell it had been touched up by your team. That's good news. They did a super job matching paint. If we ever need help with body work again, we will come see you folks. Thanks again.
Ryan has been the best auto advisor I ever met. He had been quite understanding. Even during delivery he explained everything in detail.
I had a fabulous experience with Capital Collision. The communication was top notch. I have never had work done like this on a vehicle before and the communication with Capital Collision and their direct communication with my insurance (USAA), helped me navigate the process. I was super impressed with the speed and work completed as well. I will definitely be recommending Capital Collision and if I ever need similar work done, I will use Capital Collision again.
Thank you for your fast work. We appreciate getting the car back so quickly.
Great work on the vehicle appreciate all the hard work
Ryan is so knowledgeable, helpful and friendly. He is a huge asset to your outstanding organization.
Ryan is the highest standard for customer service. Ryan took photos and explained what damage resulted from accident that occurred. Ryan explained how the damage would be repaired, the painting that would happen and if their was any additional damage found when they got into the area he would let us know.
Ryan kept me up to date on how the repairs were going, dealt directly with the other person's insurance via email or a phone call.
Ryan is truly a valuable asset to your company.
very good fast quality work and service.Everyone very professional. Ty Ryan....
Vehicle Make : Volkswagen
Great service. Thank you.
Thank you, you made the entire process easy and pleasant....job well done.
We are always satisfied with the quality of the work and service. Wouldn’t take our cars anywhere else.
They were upfront about any costs so I knew exactly how much the repair costs. They were timely, competent and friendly.
I have trusted Capital Collision since 2006 with my Infiniti FX45 and with all my cars since then because they did an excellent job on repair and paint.