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Vehicle Make : BMW
Bruce C..
2 out of 5
3/22/2017
After the repair 2 of my air fresheners and my Kindle reader were gone, the estimator assigned to me Rudy **** was rude and refuse to investigate further, kept saying "it's common sense not to leave them in the car", "we wouldn't touch things in the car", it's ok that you can't find them if you nicely tell me you've asked everyone who has processed my car and they didn't see it, but it's Rudy's indifferent attitude makes me highly uncomfortable. Other than the horrible experience with our estimator, the front desk receptionists are helpful and professional though.

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