They did a great job and my car was really clean too!
Very professional job and service.
I've been a customer before so I was happy with my previous experience. My service advisor was great.
Was very pleased with the repair that was done on my car.
Did way better than expected. I am so pleased with the outcome. They were also very good with keeping in touch and keeping ne updated on the status of my vehicle. Even cleaned my car inside and out! I am completely satisfied and highly recommend.
Vehicle Make : Volkswagen
Very knowledgeable and friendly.
Clayton was very friendly, efficient, responsive quickly, informative and went above and beyond. Thank you for having him on your team!
Very courteous and attentive!
Wonderful customer service! 10/10 would recommend!
Quick and efficient I will definitely recommend to those who need work done.
Very profesional,good job
Time Hopson was great. She was able to keep my repairs to under a day, was very responsive, and patient with me! Very happy with my repair and the cleaning.
Excellent service by all, especially Rashad!
Tina is great!
She was helpful and knowledgeable every step of the way . She made this very difficult experience a little easier.
Clayton was great to work with. Handled everything from start to finish. Did an exceptional job making sure we were satisfied at time of pickup.
Excellent service with outstanding results.
Tine is the best. Everyone was very friendly and helpful. The service area was clean and organized and all of the techs were professional ad presentable. I felt safe and comfortable leaving my car with them at this location.
Vehicle Make : Mitsubishi
Curtis was awesome. I did not have a major repair but everything from understanding the process of Service King to getting me set up with a rental car was absolutely flawless! He kept me updated on a daily basis and answered any questions/concerns in the upmost professional and friendly manner! I wish I could bring my car to Service King for all my car's maintenance! Thanks for everything, job well done! 10/10!
Clayton was so kind and compassionate . I am so thankful!
I like how Tina kept communication open at all times with me. Service was excellent. Is always like that, is not my first time There.
Great service and updates on progress updates, polite, rate them a 10.
Thank you for your prompt service. We will be glad to recommend you to others.
Got my car back sooner than expected. Kept us informed
Thanks for the professional job and your team were very courteous. They kept me informed and update until the work was completed.
Rashard Lawrence was very helpful!
Great, fast, and friendly service!! Clayton was excellent communicating with me along the way. My car looks great!! Thank you!!
I'm a repeat customer because of the excellent service and will use Service Keeps ng again. The staff is professional and kept me informed at all times. They also dealt directly with the insurance. My car is beautiful sgain. Thsnk you!
Appreciate all the clear communication and follow through . Vehicle was clean inside and out ????Which was nice. Your process seems very thorough and comprehensive with detail and attention
Christine took care of me from the moment I first called her. She made sure a rental was ordered, explained the whole process, and when it came to pick up the car, it was washed, perfectly repaired and one day earlier than the initial time given. Thank you so much girls and guys at Service King. Keep it up. I'll refer my friends to you anytime!
It was awesome! I'd definitely recommend to friends and family.
Thanks,everyone was super!
Steve was wonderful and kept me informed all throughout the process. Thank you
The text updates were greatly appreciated.
You have great employees...Very helpful and everything was very rapid will recommend you to my friends and family...Thank you to all especially Christine!!!! You have a 10.5 with us!!!!
I had the best customer service I've ever received in the entire car industry at service king. Steve Cimino was incredibly kind, caring, and proficient. I knew what was going on with my car at all times and it was finished before I knew it. There was always someone friendly via the phone and when I came into the store I got coffee, tea, or water offered to me every time. My car looks perfect! Thank you!
Clayton was fantastic. They provided great service. Did have a few issues w the car that will need to be addressed and n the future. But overall really loved the service
10 out of 10
5 of 5 stars!
Tina is awesome and very helpful I would recommend Service King to Everyone
Very happy with the way they treat me
Status updates personally from Steve
Excellent customer service
Outstanding job!!! 10s for everyone!!!
Very professional and kept me up to date throughout the repair process
We were kept informed of the progress of the repair every day and was done way before the proposed dated. The staff were all very pleasant
Great job! very experienced & friendly staff. Keep up the good work.
Service was superb. Tina was so professional and I loved the text updates.
Great and friendly service! I would recommend service king to anyone needing body work done to their vehicle. I liked the constant updates either by text message or phone call. And Clayton was beyond helpful by staying past close so I could pick up my car that day! Very appreciated!
Tone was professional kept me imformed of the progress of my car daily.
Clayton was very professional, pleasant and got my vehicle repaired quickly! The updates by voicemail and text were helpful to keep track of when I would be able to turn my rental in and enjoy driving my Cube again.
Rasheed was great personable and took care of all me needs. He took the time to keep me updated through out the repair process.
Pure professionalism from
It was great everything was done and I'm very pleased
Steve was terrific, the communication and explanation of the work and the quote were fair and honest. A top-notch experience.
Loved the service, customer service!
What an amazing service, speed, quality, very friendly staff, ammmazing, thanks Tice your information and knowledge was so accurate, keep up the good work. Definetly one of the best.
Steve was great.... service was ontime as promised.
Rashid did a fine job
On the down side, two greasy shoe prints on passenger side carpet
Very satisfied with the great service from you guys!! The process was easy and they kept well informed with updates. Thanks you guys very much!!
Steve was awesome! He called and updated me every day and stayed late for me for pickup. He was so fantastic.
Thank you! I could trust you and you were wonderful and didn't screw me over!
Clayton **** was great to deal with. He kept me posted on my car repair and made me feel very comfortable that my car was in great hands. Kudos to Clayton for his excellent service!!
Clayton handled the repair perfectly .. I'm totally pleased
More than great service! Great communication on status and planned completion date. Clayton was especially helpful! Car looked great. Thank you.
Nice work .
. On schedule, thank you.
Vehicle Make : Range Rover
Third time I bring a vehicle to service king. Always wonderful job and service.
Tine helped me again this time. She did a great job!
Tina , Anthony & crew were very professional & courteous..
My service representative was terrific. Kept me informed through every step of the process and couldn't have been more helpful.
Good service and customer service. Received updates on the status of my car constantly
The clean up was awesome.. thank you
Clayton was very attentive and provided updates. The time that was estimated ended was longer than the actual time of completion by half a week.
Never disappointed been there 3 times
They were under the crunch to deliver on time and they pulled it off. Great job.
Steve is very friendly and great attitude. Would recommend him and Service King to all of my friends and family.
I am very pleased with my entire experience. The receptionist was very pleasant and efficient in handling my arrival. Clayton was very professional and considerate of my concerns. I was kept informed on the progress of my repairs to my car. I am very pleased with the work that was completed on my car. I would highly recommend your company to my friends.
Service King was completely professional from start to finish. Every step was explained in detail and I had an accurate estimate from the beginning. The work was done with great skill and on time. Service King stands amongst the best automotive repair experiences I have ever had.
I want to thank Tine Hopson for all the help and assistance she provide me during the time my vehicle was been repaired. Tine was great, and very professional. She was detailed in keeping me up to date of the repairs to my car. The service staff at Service King was wonderful as well. I am very satisfied with my experience with Service King.
I am very please with your service
Absolutely effortless on the part of the consumer. Tina was amazing. Communication on updates were prompt and factual. Thank you all for a painless experience!
Steve was very helpful, wonderful to work with.
Tine was great, always conscious of our time and needs.
Only thing that I did not like was that the Windows were really dirty. But as far as the repairs themselves, I have no problems.
Vehicle Make : Volkswagen
Yes Clayton was very helpful and always on target! He also gave me some advice on an additional issue not invoking my MVA
Everything was great. Especially Steve who kept me well informed with status at least every other day. Services were finished early and they took care of returning the rental car too! They helped make a challenging situation much easier to deal with@ Greater service all around.
Great communication throughout the repair. Only negative ... Texting my cell phone at 7 a.m. on Saturday morning with this survey.
Excellent service. The staff (Stephen C. and Rashad) were extremely professional and timely. The car was returned in wonderful condition, and a week earlier than expected. Will definitely be using Service King again, and recommending it to all.
Service king gave me timely updates twice every day and cleaned and detailed the car after completing repairs. Excellent service and great attitudes.
When I came to pick up my car, I felt like I had just bought it off the lot all over again. It looked brand new and in tip top shape. They also kept me updated every step of the way and for that I am truly grateful. I would recommend Service King to anyone.
Tine was the advisor for the service I had on my car and she was absolutely awesome!! She knew that I had to pay for a rental car out of pocket so she encouraged everyone to work as quickly as possible without sacrificing quality and it saved me 3 days on the rental car! Great service all the way around everyone was great! Thanks!
Great work! It was a pleasuring working with you. Will definitely be back!
Repair done well. Christine did a good job keeping me informed of progress of repair. She was very knowledgeable about the insurance process and helping to coordinate rental car as well.
Great customer service, excellent work, and everything was explained through out the whole process.
Tine was super helpful and always kept me up to date on the repairs of my car even when things got a bit confusing on my end. I'd definitely come back for any future repairs that I needed. Thank you Tine and service king for making my car accident a little less horrible.
Thank you Tina you are an asset to your company. You continue to stay in touch with me via text msgs and kept me abreast with the cars repair. I wish to rate you a 10 plus. Nobody can deny your beautiful smile and knowledge in customer service. Continue the great work. I commend the great techs at service king and appreciate their concern in the restoration of my car. Thank you all
Excellent job ,you guys went above and beyond i'm
A very satisfy customer!
Good job, well done, by courteous efficient people. Thanks!!!
I liked the way they kept in touch with me from start to finish i feel tine hopson did a fantastic job explaining how the car would be repaired and keeping us informed to the exact date the car would be done thanks tine hopson
Tina was a great person to work with very thorough listen to all my concerns I give her a 10
Tine is an excellent Service King Agent. Her knowledge and Customer Service is superb.
Clayton @ the east colonial location care of everything perfectly and I would highly recommend this place based just on his performance!
Excellent customer service and support.
Very polite and professional and explain everything in detail
Steve was attentive and very helpful. Great service.
Steven did a great Job of keeping me informed and updated.
Vehicle Make : Mini Cooper
Great job, very fast.
Vehicle Make : Volkswagen
I appreciated the quick service, especially during the holiday rush. Very pleasant staff, great job & happy holidays everyone!
job well done. workers are professional.
Extremely helpful throughout the entire process. This was my first time needing repairs, so I didn't know what to expect. Speedy turnaround time and excellent service
Repaired a day earlier than expected and kept me updated on status. Merry Christmas!
They were complete and ahead of schedule. Very professional and kept me updated through the whole process.
The personnel are very conscious in keeping their client informed.
They were great explaining what all was involved and keeping the insurance informed. Displayed excellent client care!!!
Thanks again for the excellent care and service
Very happy with the way you guys treat us and th work is excellent.thank you very much
The customer service was excellent. Steve kept in constant contact with me and was extremely helpful.
The repair and paint job looks great!
Stephen was amazing and the service was outstanding. The best service I've ever received involving my car. Would definitely recommend.
Great overall experience. Steve was very professional & kept us updated with the status of the repair. The repair was done very quickly & the car looks as if nothing had happened. Extremely satisfied with the service and the staff. Will definitely recommend to others! :)
The hood did not match the front bumper. They were not level
Vehicle Make : Mitsubishi
Everything was done well and fast
Great customer service. Good follow up and frequent updates about the repair by Stephen. Would recommend service king to anyone
Good jib and people on time and goodquality
Strong smell of paint inside
Very professional service.
Compitant friendly service. Well done.
Excellent service, quality work, great communication!!!
Always professional and easy to reach. Did everything they said they would and my car was ready on time.
Tine was amazing and I was very pleased with her service!
I was very pleased with my experience at Service King. Clayton was a joy to have as a contact person. I was kept up to date at all times regarding my truck. Thanks for a job well done. I will definitely recommend this company to family and friends.
service and workmanship the best
Tina was great to deal with. A long process however she kept me updated daily.
The job was done well, but it did take longer than expected. There weren't the 'extra mile' things like cleaning my whole car; not just the parts that they put on.
Everyone was very professional and courteous. Clayton kept me informed the entire time my car was being serviced and it took less time than expected. Overall a very positive experience. Thank you.
I Will refer everyone to you guys!!!! Tina was absolutely fantastic!!
I loved the updates via text and by phone!
A pleasure to work with throughout the entire process.
Courtesy &customer service was excellent.completion was ahead of time.
When I visited to collect so items from the office,Iwas treated very well and quickly.
Thank you Service King Team
There's somethinf wrong with the turn signal lights I think it might have occurred when you were fixing the front bumper near that light.
Angel at Service King gave us AN EXCELLENT SERVICE!! She deserves a BIG RAISE!!
Employees were professional, pleasant, considerate, prompt, and informative. Experience was easy and stressless!
The team was great with communication. Kim and Angel made the process very easy for me. My car looks great and it was done very quickly. Thank you service king, I would come again and recommend to others.
Professional and customer oriented service from start to finish. Thank you
Great service. This is sevond time i used you shop and both times everything was handled very pprofessionaly.
Angel was beyond excellent! Thanks for the exceptional service
Clayton was great with communicating all the progress of the repairs. It was also great to receive updates by text, but I felt they were more of a follow up after calls, but still a great feature! I will definitely recommend it to friends and family
I loved the consistent communication about status. And very happy with the end result
Clayton was knowledgeable, thorough, and went the extra mile for me. He deserves kudos.
Angel was amazing. A true professional
Steve was amazing he really took care of my car. Service was great. The lady at the reception is very welcoming and she is very imformative. I loved my experience.
Angel and tour team kept us informed on progress along the way. They were excellent and we'll organized. Very knowledgeable and friendly.
Tine was so professional, answered all my questions and was a great help!! I will definitely use you again!
I was in an accident that was not my fault. USAA recommended Service King and once they started my claim it was only a matter of minutes before Service King contacted me! I set it up and my husband brought my car in and worked with Angel. She explained the estimate and what would need to be repaired. We brought it back a couple days later for the repairs and USAA had sent both the deductible and insurance coverage to Service King. The expected time for repair was a week but it only took 2 ****/2 days!! Angel kept us updated every step of the way! I picked up my car today and Service King took care of my rental. It was awesome that I was able to just leave the rental and not have to deal with taking it back first! Not only did the repairs look like new, but my car was spotless inside and out! Such a nice surprise! Angel was amazing and I will definitely recommend Service King to anyone looking for car repairs!
Thank you so much for perfect customer service from beginning to end of my experience!
My car is not fix yet because the haven't fix my car yet!!!
You guys were all amazing!!
Great attendance by Stephen Cimino. Great repair and work.
Very professional extremely efficient !!
Repairs done quickly and great communication with me on the progress! Staff also very friendly
Christina, the shop did an awesome job and I was surprised that my car was cleaned inside and out.
Thanks or the great work by Tine
Thank you for your excellent service. The repair was excellent. The person in charge of my case, Angel Rodriguez, was very professional and nice. Thank you again!! Congratulations for a great shop!!
Everyone is very professional and kept us informed concerning my car, even though we were out of state during the repair. I would recommend them to anyone who needs repair work done. Angel was wonderful.
Everyone was professional and super Nice. Steve kept me informed of the progress of the repairs. I will tell all my friends about the great service.
Angel did a phenomenal job! She was thorough in her assessment of the vehicle, and she demonstrated extensive knowledge. She communicated clearly and frequently. I also enjoyed the automated text message updates. The repair looks beautiful and it was done quicker than I expected. A+ for Service King East Orlando!
Great job and thanks Clayton for getting me my car back in a timely manner. You rock!!!
Quality should always be number one. I recommend using the Four Eyes rule. When a tech thinks he's completed a repair, have a fresh pair of eyes check the work. Look at it as it's your vehicle. Gaps in panels is never okay. Ensure all parts are flush with connecting parts, such as a quarter panel against a tail light or trunk. Also, since you already have the right color paint and with all the work done, touching up a little scratch that may not have been part of the incident would be excellent customer service. Go above and beyond....especially when you are hoping for a 10 as feedback.
The staff was very prompt and courteous. You kept me very well informed as to the progress of the work on my vehicle.
Everyone was amazing from start to finish! Tine was awesome!! Will definitely recommend and will be back if I ever need anything done again!!!
Tine was a great Service Rep. She kept me informed from start to finish...which I greatly appreciated. Valerie S
Angel is amazing! Her customer service skills are on point. She kept me updated and is so kind. Great experience and my car looks good as new! Thank you!
Angel from service king on east colonial is an amazing worker, she always made sure I knew what was going on and helped my with everything.
Angel was great. She went above and beyond!
I loved working with Angel! She was so thorough with me and made sure I was always up to date!
Did a great job. Agent was very helpful n kind
The service person did a good job and acted as professional as she can keep up the good work
All around great job. Very professional
Angel did a great job handling everything from beginning to end. Really made a frustrating situation with the fender bender a little more bearable.
Angel was our rep and she was excellent as far as explaining the procedure and keeping us updated on the repair status. We were very satisfied with our service.