They are always in contact with you regarding the progress of your vehicle. Everyone there is very professional and polite.
Excellent job, Very Happy with the work
State Farm Insurance should make Service King
One of their Select Service Centers.
Excellent service and fantastic customer service. My car was completed in less than a week and was Updated consistently with how the repairs were going. they Even went out of the way to keep calling the rental car company until they came to come and pick me up. Definitely recommend!
The car looks good and Joel did a great job with keeping me in the loop.
I am completely satisfied with work and the amount of time it took to do the job. I would recommend Service King to anyone in need of collision work. Thank you for a job well done and your friendly atmosphere.
Joel is the nicest person I have ever met in my life. I can't believe someone with that knowledge and talent exists. I am so grateful to have met him! My car looks perfect!
Regular and daiy Communication greatfully appreciated.
Fantastic service and workmanship. Josh kept me informed on the process all along the way. They even cleaned the inside of my car. I can't thank them enough. Jeff, the All state adjuster was also awesome.
The finished product looks good, and the work was completed relatively fast. Staff was really friendly and kept me informed of the work being done.
Joel was very professional and wanted to make sure I was happy with the work that Service King had done.
Everything was perfect can't say enough about your service you are top notch crew
The team went above and beyond during this entire process. Having a new vehicle that is already damaged is a stressful time. I was completely comfortable and at ease. From keeping me updated at all times to calling me an Uber to save money, I couldn't have asked for more. I was promised my Jeep would look brand new again and it does. I would recommend the team at Service King to anyone. Thank you again!
I was very impressed with the daily contact with me o the progress of my car. Most if the time in previous experiences I had to call to check on the progress. I just wanted to say that Joel Murawski was exceptional in expediting the process for me. I have always been sure I have car rental insurance on my policy but for some reason I did not have it and when I told him this he made sure I had my car a week earlier than first initially anticipated anticipated. I will recommend your company to anyone and I thank you and especially Joel
Keep doing what you're doing . Don't fix what isn't broken !
Joel and all the staff were very professional and helpful. Updates on the repairs were regular and informative. The repairs were completed on time. The availability of the rental car with drop off at the shop was a real plus. I am very pleased with all aspects of the courtesy, professionalism and service I received. Thanks, pete
Vehicle Make : Volkswagen
Excellent customer service.
Joel and Katy were just the best! Since I have no wife or family , My " Big Red " means everything to me ! Anybody who knows me knows that too!! Joel and Katy kept me advised the whole way ! Updates daily with percentage of completion! I'm was so happy ???? to see my big red all better !!! If in the future I should need body wrk on big red - I need to look no further than Service King! Thank you very much ! Very happy !!
Wow so much to say. I have not had to have body work on my vehicle but once in my life. This was the second and I can not believe how smooth it went. From the beginning I filled a claim with my insurance company and less than a half hour Service King contacted me to get the **** rollng. From ordering my parts to giving me a timeline on how long it would take. Service King goes out of their way as well. They touched up a small problem for me without charge. As I was leaving I noticed my tires looked like they had a shine on them and got in my truck and noticed they had wiped down the inside of it as well. Wow, who does that. I had a few people help me out and they all were very professional. The two who stand out to me the most is Joel and Katie. Thank you very much. I would use you every time.
Rep was very professional the minute I walked in the door and when I returned to pick my truck up...first class. Very nice to pick my truck up and have it washed, was not expecting that but again First Class
Your staff made it easier to relax during this process. They are friendly and helpful. Thanks!
The staff was kind, helpful, and sincere. They repaired my car quickly and made my experience stress free.
I had excellent customer service provided by Joel. He was so nice and friendly! The work done on my vehicle was done quickly and an excellent job! They even washed my car for me!! I will definitely recommend!
Communication, and great service ,GOOD job well done
The staff was friendly, they did an amazing job on the repairs. They kept you informed about the status of my car. Very happy with Service King.
Vehicle Make : Volkswagen
Great job and fast service.
I cannot say enough positive things about my recent experience at Service King. I was met with complete kindness and understanding the minute I arrived. Joel, his team and the entire rest of Service King employees were truly great. I am incredibly impressed with the amount of professionalism everyone at this place of employment shows. Without a doubt I will recommend this shop to anyone and everyone that will listen to me and I will never take my truck anywhere else to get worked on. Thank you, thank you, thank you!
Jeff was a very professional service representative and my repairs were done in a timely way manner. I was updated daily as to the status of completion. They arranged a ride with the rental agency for my rental car. Overall I was very pleased with the repairs made to my vehicle and the service I received at service king.
Great job! Excellent communication.
My advisor, joel was friendly, professional,constantly keeping me apprised of status and always willing to go one step further to ensure i was happy. I will definitely recommend and though i hope i never need your services again, should i, i will be back.
The vehicle looks great! The updates were really appreciated.
Everyone was very nice and my car looks good! Will recommend service king to others. Thanks, Carol E
Professional, knowledge and friendly. Great communication from start to finish. Made an unpleasant occurrence have a pleasant outcome. Very satioand would wholeheartedly recommend them.
The best service I have ever experienced.
From the start until the completion of my repair.
Above and beyond.
Service was amazing! Staff was very friendly and helpful. I would highly recommend to anyone.
Joel Murawski is an all star. Whatever you are paying him is not enough. You did a great job on the car. Third repair job in about 10 years with Sterling/Service King for my family. Totally satisfied again. Thanks. Vincent V
Very nice stuff that kept me updated with my car status at all times! Always there to answer questions in a timely manner.
Thank you all!!
First day visit convinced me I was in the right
place to have my auto repaired. What convinced me?
Cleanliness of work area, machanics at work, clean
smelling work area.
In the office, two quick young ladies, employees that greeted
me. Felt welcomed and relaxed right then.
The continued information I received all week informing
me of work being accomplished, and when my auto
would be ready for pick-up.
I will be sure...positive, that my insurance agent is informed of my satisfaction
and the highly skilled work your employees accomplished
in bringing my Auto back to its original appeal.
Thanks so much, if I can, will refer friends.
I thank God for people like you all made me feel so welcome thank u all and God bless each and everyone come of u
Great job-great people. I always go here for my
I appreciated the text updates
Inside of my car (upholstery, inside roof, headrests, inside doors, steering wheel and gear shirt knob had dirt, I assume from mechanic and repairmens hands, that I needed to scrub clean at home.
Thank you so much for taking care of our car. Your work was excellent specially your customer service keeping us always updated on the progress of the work. We will recommend your company to other people. Thank you and keep up the good work.
Absolutely awesome work and service. A
Fabulous experience! Friendly, professional, and efficient! Thank you :)
I have always gotten excellent service and friendly service. I hate to bring my car there but love what they do to it. Will highly recommend this place for repairs to any of my friends vehicles that need it.
Great experience - team very easy to deal with and repair was done on time and professionally.
Very prompt friendly knowledgeable service totally taken care of. Would definitely recommend service king
Friendly staff Joel kept me
Well informed with the progress of the repair. Happy holidays to all your staff!!
The staff were very friendly and helpful. Their knowledge of the steps to fix and return my car to its original condition, made me feel that my car was in good hands. They did a excellent job on my car. Thank you.
Great experience. Car was completed ahead of schedule. Was kept informed for the entire process
I was very satisfied with your staff and how helpful they were in making sure that everything went smoothly from drop off to pick up. I especially want to thank Jeff and Cynthia F
Extremely professional, many thanks
Excellent experience and I really appreciate the quick repair and very friendly customer service.
The entire experience was professional
and went surprisingly smooth.
Very impressed with Joel Murawski.
He was exceptionally personable and
anticipated my every need.
Thank you! Fantastic job! The Chrysler 200 looks awesome! Everyone was a professional at their job! I felt my car was with family fixing it up! Thank you for all the texting updates. Making me feel very special! I will be a return customer in the future and I will tell all my friends how awesome Service King!
Very satisfied, would definitely recommend Service King to family, friends or other people needing collision repair.
So easy to work with. Everyone was friendly and explained everything very well.
Friendly & efficient staff, car looks great,,,
Great experience. The staff was wonderful.
Thank you for making the awful experience of a car accident a little easier by being both knowledgeable and kind.
Great service, but could have neared perfection. You cleaned the car but not the windows. Is that your plan or just an over sight? Still, great job .
Service was great and timely.....very satisfied with the work.......
Service King did an outstanding job on my car, they were fast and efficient. They let me know what was happening every step of the way. Will definitely come back if I ever have any future issue. Thank you Service King
My service with Servive King was excellent. My experience with Joel was above excellent. He was knowledgeable. He was patient, kind and professional. Thank you for. your service.
Sam is a Great Manager and certainly understand benchmark costumer service. My car looks amazing and I'm very satisfied. The whole team is amazing. Thanks to Joel as well. Keep up the Excellent work
Everyone was completely professional and kept me up to date. Thanks for the great service!
Staff was very friendly and accommodating, I was kept informed of progress and changes to work order. Great experience and will definitely recommend to others!
Thank you to Joel for keeping me updated! The car looks great.
Thanks team job well done!
Computer generated text should be reviewed by service rep prior to being released to insure accurate information is delivered in a timely manner.
I like everything about my experience with Service King
It was totally unexpected.
Everything was very painless and yes,would use you again. Thank you
Repairs well done...trucks vacuumed and washed. Exceeded expectations.
Everyone was great, exceeded the service time for the repairs. Will recommend service king to anyone that needs body work. Thank you for all your help. Enjoyed the email updates every day also. Sincerely, Donna W
Love the way we were up dated on the progress of the car the whole time it was in the shop.
Thank for the excellent workmanship and cleaning the inside of my car as well.
Service king is the best hands down the staffis very professional,and they want to help you.thanks Charlie W
Great experience. Will definitely recommend your services
Joel was excellent as an Advisor! Kept me informed and work was completed in a timely manner. Quality of the work is good so glad I took my vehicle to the St Petersburg facility.
Completely satisfied with staff keeping me informed even detailing quicker to accommodate my schedule
All employees was awesome they did fast an excellent service I recommend to everybody service King. Everyone was so respectful. Excellent customer service every everything was awesome plus the painting job was awesome thank you to all service guy at service King for the fast an awesome job thank you thank you
I was hesitant to get my car fixed there but my insurance company insisted that I should get my repair there. And I'm so happy that she did that. Because Its one of the best service I got from a car repair shop. I give them 110%.
Professional, quick, and pleasant. Very easy to work with.
Kept me really informed and very polite and helpful.
Great service. Great people. Great customer service .
A pleasure to work with and everyone was very nice to me. Thank you
Excellent and very professional staff!
I appreciate that you took the time required to do the job right. Our RAV4 looks great. Thanks for doing a quality job, and paying attention to detail.
A very customer oriented facility. The vehiclebwas delivered repaired, and fully detailed.
Everyone involved was very friendly and professional. Van looks great.
Courteous, efficient, and did beautiful work.
Incredibly personable staff! Very impressed!!
Thank you for keeping me well informed during the repair process and for completing the repairs in a short amount of time. Thank you!
My car was finished before it was scheduled, customer care was excellent, and body work was beautiful! Thank you!
Going above and beyond to make sure that the job is satisfactory
Only a few minor things that were addressed and will be or was rectified I would recommend them to my friends and family
My contact Sergio was super friendly and very helpful! Really glad he was my contact!
Sergio was absolutely first-rate. Took care of all of my needs and gave great customer service. I'm totally satisfied, most importantly, with the quality of the body repair work achieved on my car. By the way, I was treated extremely well last year under similar circumstances by Joel, who I am glad to see is still with Service King. Both of these men are a great asset to your company.
I'm very happy with the work they did from the time we dropped off our jeep to the time we picked it up. The shop is clean which means they know how to do their jobs. I know what I'm talking about Cuz for some reason people love to hit my jeep so we have experienced a few shops and this shop is the best. The worst shop was suncoast. When I picked up my jeep they didn't clean up any of the sanding dust all over the inside, pulled up the carpet in the back but didn't put it back the right way and I would of really appreciated if they would of did whatever they needed to make sure everything broken from the car accident was fixed. I want to Thank everyone who worked on our jeep. Ty from the Brooks Family.
Excellent customer service, fast, friendly service. Joel made this whole process extremely easy.....thank you!
We are very grateful for the services that were rendered. Not every place gives great customer service such as this company. Thanks especially to Joel who was very kind and kept me updated with the status of the repair. It's definitely worth recommending this business!****
100% thrilled with the repair experience from start to finish. Excellent customer service and superior communication! Thank you so much!
GREAT job great Team. Thank you.also done great job in a short time.
Somehow they lost a plastic ring from around the overdrive lock out button & apparently you can't just buy that ring so I guess I'm out of luck
Great Customer service!!! Sergio was fantastic!!! My car looks AWESOME!!
A bad expirence was made as pleasant as it could be.
Excellent experience with Service King. Sergio was great. Kept me informed all the way through the process and helped me when I had a question or concern. Glad to have my car back and on the road again. Thank you
They called and gave me updates and I really like the updates thru text.
I Think my RAV4 look better today than when I first bought it. I was especially surprised to see how clean the dashboard and surrounding area looked. Thank you!
Very professional and attentive to my needs.
Every person we talked to was professional, polite, curtious!
Really nice and friendly service and people where great.
Quick, efficient, courteous and helpful employees. Second time I have brought my car here and recommend it to all.
New door replacement is marked on inside. Scuffed in several places.
Sergio, was such a genuine personality, and was very helpful in this drawn out process from the insurance company. He kept me informed every Bit of the way, I am very happy that I chose Service King for the job. I will tell others aswell. Thanks Sergio
Have a great day!
Very polite and informed me everyday of their progress.
Great customer service throughout repairs.
Best customer service ever!! Also did a super job on the repair.
Fast, reliable, and great customer service!
Joel was awesone. He kept ne informed and made sure my truck was perfect. I will definitely recommend service king. Thanks for making things easy!
Sergio made the entire process simple and stress free. Service King should value employees like him that take the time to make sure customers are worry free with their car repairs.
They did a great job the car looks amazing. I needed the car done by a specific time and they did it great! Definitely will come back to these guys.
The overall experience was phenomenal, entire process were simple and smooth. Most import my card detailing and repair was top class.
The customer representative knowledge and the turn around time were awesome.
Overall experience was fantastic and I recommend people to experience ServiceKing services.
Very professional and pleasant customer service and restored car back to original condition, I will recommend Service King to others in need of auto body work.
The whole experience was superior...after the trauma of my accident I was also expecting the repair process to be a hassle. But I was sooo wrong, everyone at Service King was amazing, professional and quick! Hopefully I won't need their services any time soon but I'll definitely recommend them.
My car looks amazing and it was finished a day earlier than I was originally told.
Team did an amazing job!!! I will recommend to others. Fair price and went out of their way to address other issues requiring work with outside services. Very pleased.
Greg Fish - ASQ CQA, CQE & CMQ/OE
Director of Quality
I appreciated these aspects of my experience: When I call, Kathy is there (not an automated system), to respond. Sergio was welcoming, and explained the process to me. I was kept up to date with the repair. The repair was done earlier than expected. :-) And, Joe went out of his way to take care of the finishing details when I picked up the car. Fine service.
Great customer service everything done in a good timely manner
Still pending a mudfap and repair or replace of a tail light but I am very happy with y'all!
Very good service and the car was repaired to my complete satisfaction. The customer service was excellent. I will recommend this center.
Rich was very helpful and took care the ad well as the rental. Great job. Peter
Richard Snipes has wonderful PRS, not only with me, but I observed him with all who came through the doors. Perfectly efficient with keeping me informed with the progress of my car. The entire staff were all very pleasant.
Richard was so helpful and positive through the whole process. He kept us informed and updated. Katie was also great.... Very helpful. Tight ship, on the ****, friendly and professional. Will not hesitate to use again, and will recommend to friends.
Great Service! Great Quality! Great Team!
Richard snipers, at service king, was a friendly professional from start to finish. The work was well done and I could not tell the repairs from the original. I would reccomend.
Great customer service. Always a smile. Been using this shop since prior ownership. Great group of guys and gals. No complaints at all
Awesome job. Quick service with a quality work.
Tim and Ann
None at this time service was great
The car looks great! Thank you for the proactive communication throughout the whole repair. Everyone in your shop is very nice and helpful.
Great job on making car look brand new. Only negative was messaging which were sometimes unclear
Miracle workers. Outstanding job under extenuating time issues.
It was nice to do business with honest people and have our vehicle back in the time promised without compromising the quality.
I took my car to service king thinking that since it is a national company I would be receiving quality work, even if it cost more than my estimate which came from someone who works in the exact building where I got it done! (and it was severely overpriced). The first time I came to pick up my car the paint had bubbles and the finish was uneven. They were prepared to let me drive away with it like that but I said no. So they took it for 5 more days which greatly inconvenienced me, and now I realize part of the car that they had to remove isn't even properly glued on. Possibly the worst experience I've ever had regarding body work; I won't be returning or recommending your company to anyone in the future.
John was great and helpful!
Joel, John and the entie team in St. Petersburg did a great job. I will refer customers to this location based on our experience.
I could not have bee. Mor pleased. Super people, super job. My car looks better than brand new. I will recommend you to everyone. I would give you much more than 10- at least a 20. Many thanks.
We will NEVER use another body shop. This is the second time, we have used the services of Joel and the shop. We recommend them to all we know.
Great service and personnel!! Thank You. Hazel Kuty
I was satisfied with the customer service and speed of the repair. However both of these go out the window when the car is returned with new things broken and the repair incomplete with a door not working as it would coming out of the factory. Keep in mind this was a replacement of the entire door.
John, Joel and everyone I worked with were great!
Job well done by all who were involved in my repair, but I hope its a long time before I need you again. Thanks again for the excellent Service from everyone.
The process was very professional and I was kept informed throughout the process.
Everyone we dealt with was very helpful. If having to get your car fixed can be a delightful experience, this was. John D'Elia is a definite asset to your business.
Excellent service from start to finish. A 10!!!
My experience with Service King was very good, everyone was very helpful and kind. My vehicle was repaired in a reasonable time and the transition with Enterprise was made painless too ????. Thank you John and his crew for all your hard work!!
Great attitude from all the employees there, Hope not but should I encounter another accident you will be contacted. Smile.
Terry & Judy
I had a great experience with Service King. Joel was the gentlemen who helped me. He was very professional, quick, and always kept in touch with the status of my car. I appreciate his level of customer service.
Service King employee were over and above with their customer service.